What’s New by Feature

25.3: VOSS-1590: Microsoft: Enhance update sync FTP/Move via Data Sync and Manual Move (Move User)

Feature	Document	Doc link	Doc change
25.3: VOSS-1590: Microsoft: Enhance update sync FTP/Move via Data Sync and Manual Move (Move User)	Core Feature Guide: Release 25.3	Global settings	Docs updated for flow through provisioning update sync for MS user moves, line configuration changes on MS move user and services, and global settings (FTP).
	Core Feature Guide: Release 25.3	Flow through provisioning (FTP)	Docs updated for flow through provisioning update sync for MS user moves, line configuration changes on MS move user and services, and global settings (FTP).
	Core Feature Guide: Release 25.3	Microsoft - Move user & services	Docs updated for flow through provisioning update sync for MS user moves, line configuration changes on MS move user and services, and global settings (FTP).
	Advanced Configuration Guide: Release 25.3	Global settings	Docs updated for flow through provisioning update sync for MS user moves, line configuration changes on MS move user and services, and global settings (FTP).
	Provider HCS Dial Plan Management Support Guide: Release 25.3	Global settings	Docs updated for flow through provisioning update sync for MS user moves, line configuration changes on MS move user and services, and global settings (FTP).

25.3: VOSS-1575: Role Management System Optimization

Feature	Document	Doc link	Doc change
25.3: VOSS-1575: Role Management System Optimization	Core Feature Guide: Release 25.3	Introduction to role-based access control	Role Based Access docs updated for deprecation of automatically cloned roles, simpler way of adding and assigning shipped roles directly without cloning across hierarchies, and that roles are now all managed via the data/Role model.
	Core Feature Guide: Release 25.3	Customers	Role Based Access docs updated for deprecation of automatically cloned roles, simpler way of adding and assigning shipped roles directly without cloning across hierarchies, and that roles are now all managed via the data/Role model.
	Core Feature Guide: Release 25.3	Add a provider	Role Based Access docs updated for deprecation of automatically cloned roles, simpler way of adding and assigning shipped roles directly without cloning across hierarchies, and that roles are now all managed via the data/Role model.
	Core Feature Guide: Release 25.3	Resellers	Role Based Access docs updated for deprecation of automatically cloned roles, simpler way of adding and assigning shipped roles directly without cloning across hierarchies, and that roles are now all managed via the data/Role model.
	Core Feature Guide: Release 25.3	Sites	Role Based Access docs updated for deprecation of automatically cloned roles, simpler way of adding and assigning shipped roles directly without cloning across hierarchies, and that roles are now all managed via the data/Role model.
	Core Feature Guide: Release 25.3	Role Management	Role Based Access docs updated for deprecation of automatically cloned roles, simpler way of adding and assigning shipped roles directly without cloning across hierarchies, and that roles are now all managed via the data/Role model.
	Provider HCS Dial Plan Management Support Guide: Release 25.3	Customers	Role Based Access docs updated for deprecation of automatically cloned roles, simpler way of adding and assigning shipped roles directly without cloning across hierarchies, and that roles are now all managed via the data/Role model.

25.3: VOSS-1571: Finalize setup and experience of core framework for Insights only mode

Feature	Document	Doc link	Doc change
25.3: VOSS-1571: Finalize setup and experience of core framework for Insights only mode	Core Feature Guide: Release 25.3	Role-based dashboards and menus	Updated role-based dashboards topic for the Insights Admin role.

25.3: VOSS-1563: Support across the product suite for alternative virtualization/hypervisor solution for on-prem deployments

Feature	Document	Doc link	Doc change
25.3: VOSS-1563: Support across the product suite for alternative virtualization/hypervisor solution for on-prem deployments	Installation Guide: Release 25.3	Supported virtualization and hypervisor platforms	Added details on the new virtual machine platform support in Automate: Hyper-V and Nutanix

25.3: VOSS-1560: Microsoft Tenant App Registration Enhancements

Feature	Document	Doc link	Doc change
25.3: VOSS-1560: Microsoft Tenant App Registration Enhancements	Core Feature Guide: Release 25.3	Global settings	Changes when adding and editing a Microsoft tenant.
	Core Feature Guide: Release 25.3	Datasync Builder	Changes when adding and editing a Microsoft tenant.
	Core Feature Guide: Release 25.3	Datasync builder templates	Changes when adding and editing a Microsoft tenant.
	Core Feature Guide: Release 25.3	Datasync profiles	Changes when adding and editing a Microsoft tenant.
	Core Feature Guide: Release 25.3	Microsoft tenant setup	Changes when adding and editing a Microsoft tenant.
	Best Practices Guide: Release 25.3	Microsoft tenant setup	Changes when adding and editing a Microsoft tenant.
	Advanced Configuration Guide: Release 25.3	Global settings	Changes when adding and editing a Microsoft tenant.
	Provider HCS Dial Plan Management Support Guide: Release 25.3	Global settings	Changes when adding and editing a Microsoft tenant.

25.3: VOSS-1559: User based segmentation for Microsoft Teams call data

Feature	Document	Doc link	Doc change
25.3: VOSS-1559: User based segmentation for Microsoft Teams call data	Core Feature Guide: Release 25.3	Insights Assurance Arbitrators	Updated the docs for user hierarchy details now added to call records in Arbitrator and for syncs to push user hierarchies to Arbitrator call records.
	Platform Guide: Release 25.3	Insights Analytics	Updated the docs for user hierarchy details now added to call records in Arbitrator and for syncs to push user hierarchies to Arbitrator call records.

25.3: VOSS-1545: Configurable Microsoft Sync

Feature	Document	Doc link	Doc change
25.3: VOSS-1545: Configurable Microsoft Sync	Core Feature Guide: Release 25.3	Global settings	Added details for the vendor-agnostic Datasync Builder tool, templates, and profiles, which are also integrated with the MS tenant.
	Core Feature Guide: Release 25.3	Datasync Builder	Added details for the vendor-agnostic Datasync Builder tool, templates, and profiles, which are also integrated with the MS tenant.
	Core Feature Guide: Release 25.3	Datasync builder templates	Added details for the vendor-agnostic Datasync Builder tool, templates, and profiles, which are also integrated with the MS tenant.
	Core Feature Guide: Release 25.3	Datasync profiles	Added details for the vendor-agnostic Datasync Builder tool, templates, and profiles, which are also integrated with the MS tenant.
	Core Feature Guide: Release 25.3	Microsoft tenant setup	Added details for the vendor-agnostic Datasync Builder tool, templates, and profiles, which are also integrated with the MS tenant.
	Best Practices Guide: Release 25.3	Microsoft tenant setup	Added details for the vendor-agnostic Datasync Builder tool, templates, and profiles, which are also integrated with the MS tenant.
	Advanced Configuration Guide: Release 25.3	Global settings	Added details for the vendor-agnostic Datasync Builder tool, templates, and profiles, which are also integrated with the MS tenant.
	Provider HCS Dial Plan Management Support Guide: Release 25.3	Global settings	Added details for the vendor-agnostic Datasync Builder tool, templates, and profiles, which are also integrated with the MS tenant.

25.3: VOSS-1540: Support for Digital Experience dashboards on VOSS Platform

Feature	Document	Doc link	Doc change
25.3: VOSS-1540: Support for Digital Experience dashboards on VOSS Platform	Core Feature Guide: Release 25.3	Insights Assurance Arbitrators	Added details on the DEM dashboards available for Microsoft Insights
	Core Feature Guide: Release 25.3	Introduction to Microsoft Insights	Added details on the DEM dashboards available for Microsoft Insights

25.3: VOSS-1537: Extend Wingman AI assistant capabilities

Feature	Document	Doc link	Doc change
25.3: VOSS-1537: Extend Wingman AI assistant capabilities	Core Feature Guide: Release 25.3	Wingman	Added details on the new Wingman Enhancements.

25.3: VOSS-1536: Support for Webex Insights dashboards on VOSS Platform

Feature	Document	Doc link	Doc change
25.3: VOSS-1536: Support for Webex Insights dashboards on VOSS Platform	Core Feature Guide: Release 25.3	Webex Calls	Webex content updated for the new Webex Insights dashboards.
	Core Feature Guide: Release 25.3	Webex Meeting Qualities	Webex content updated for the new Webex Insights dashboards.
	Core Feature Guide: Release 25.3	Webex Meetings	Webex content updated for the new Webex Insights dashboards.

25.3: VOSS-1507: Microsoft Defender for Office & Endpoint (EKB-26343: Add move support directly on data/ModelFilterCriteria)

Feature	Document	Doc link	Doc change
25.3: VOSS-1507: Microsoft Defender for Office & Endpoint (EKB-26343: Add move support directly on data/ModelFilterCriteria)	Core Feature Guide: Release 25.3	Model filter criteria	Added details on the new Microsoft Defender for Office & Endpoint functionality.

25.3: VOSS-1507: Microsoft Defender for Office & Endpoint (EKB-26263: Update Labels in Overbuild and Overbuild Overview to more accurately reflect the target models and add Defender models)

Feature	Document	Doc link	Doc change
25.3: VOSS-1507: Microsoft Defender for Office & Endpoint (EKB-26263: Update Labels in Overbuild and Overbuild Overview to more accurately reflect the target models and add Defender models)	Core Feature Guide: Release 25.3	Overbuild for Cisco	Added details on the new Microsoft Defender for Office & Endpoint functionality.
	Core Feature Guide: Release 25.3	Model filter criteria	Added details on the new Microsoft Defender for Office & Endpoint functionality.

25.3: VOSS-1507: Microsoft Defender for Office & Endpoint (EKB-25879: Create an Overbuild tool for moving Defender device models)

Feature	Document	Doc link	Doc change
25.3: VOSS-1507: Microsoft Defender for Office & Endpoint (EKB-25879: Create an Overbuild tool for moving Defender device models)	Core Feature Guide: Release 25.3	Overbuild for Microsoft	Added details on the new Microsoft Defender for Office & Endpoint functionality.
	Core Feature Guide: Release 25.3	Run overbuild	Added details on the new Microsoft Defender for Office & Endpoint functionality.
	Provider HCS Dial Plan Management Support Guide: Release 25.3	Run overbuild	Added details on the new Microsoft Defender for Office & Endpoint functionality.

25.3: VOSS-1507: Microsoft Defender for Office & Endpoint (EKB-24159: Create new Global settings for enabled services)

Feature	Document	Doc link	Doc change
25.3: VOSS-1507: Microsoft Defender for Office & Endpoint (EKB-24159: Create new Global settings for enabled services)	Core Feature Guide: Release 25.3	Global settings	Added details on the new Microsoft Defender for Office & Endpoint functionality.
	Advanced Configuration Guide: Release 25.3	Global settings	Added details on the new Microsoft Defender for Office & Endpoint functionality.
	Provider HCS Dial Plan Management Support Guide: Release 25.3	Global settings	Added details on the new Microsoft Defender for Office & Endpoint functionality.

25.3: VOSS-1507: Microsoft Defender for Office & Endpoint

Feature	Document	Doc link	Doc change
25.3: VOSS-1507: Microsoft Defender for Office & Endpoint	Core Feature Guide: Release 25.3	Microsoft tenant setup	Added details on the new Microsoft Defender for Office & Endpoint functionality.
	Core Feature Guide: Release 25.3	Microsoft Defender for Endpoint security management and policies	Added details on the new Microsoft Defender for Office & Endpoint functionality.
	Core Feature Guide: Release 25.3	Microsoft Defender for Office security management and policies	Added details on the new Microsoft Defender for Office & Endpoint functionality.
	Core Feature Guide: Release 25.3	Microsoft Defender setup, sync and overbuild	Added details on the new Microsoft Defender for Office & Endpoint functionality.
	Best Practices Guide: Release 25.3	Microsoft tenant setup	Added details on the new Microsoft Defender for Office & Endpoint functionality.

25.3: VOSS-1464: System User Audit and cleanup process

Feature	Document	Doc link	Doc change
25.3: VOSS-1464: System User Audit and cleanup process	Core Feature Guide: Release 25.3	Settings	Added details on the new user audit feature
	Advanced Configuration Guide: Release 25.3	Settings	Added details on the new user audit feature
	Licensing and Subscriber Data Export Guide: Release 25.3	Process Command Details	Added details on the new user audit feature
	Licensing and Subscriber Data Export Guide: Release 25.3	System User Audit	Added details on the new user audit feature

25.3: EKB-26946: Adds a new permission, “Export Dashboard Data”, to grant permissions to admins to export dashboard data

Feature	Document	Doc link	Doc change
25.3: EKB-26946: Adds a new permission, “Export Dashboard Data”, to grant permissions to admins to export dashboard data	Core Feature Guide: Release 25.3	Access profile permissions and operations	Added details on the Export Dashboard Data permission.

25.3: EKB-26436: “Next Available Line” should look local first, before looking up

Feature	Document	Doc link	Doc change
25.3: EKB-26436: “Next Available Line” should look local first, before looking up	Core Feature Guide: Release 25.3	Manage number filters	“Use next available line” prioritizes numbers at the current site before checking higher levels of the hierarchy for available numbers.
	Core Feature Guide: Release 25.3	Onboard user (Cisco)	“Use next available line” prioritizes numbers at the current site before checking higher levels of the hierarchy for available numbers.
	Core Feature Guide: Release 25.3	Microsoft Quick User	“Use next available line” prioritizes numbers at the current site before checking higher levels of the hierarchy for available numbers.
	Core Feature Guide: Release 25.3	Cisco Quick User	“Use next available line” prioritizes numbers at the current site before checking higher levels of the hierarchy for available numbers.
	Core Feature Guide: Release 25.3	Webex Quick User	“Use next available line” prioritizes numbers at the current site before checking higher levels of the hierarchy for available numbers.

25.3: EKB-26403: In a Chart widget, add min/max for yAxis

Feature	Document	Doc link	Doc change
25.3: EKB-26403: In a Chart widget, add min/max for yAxis	Core Feature Guide: Release 25.3	Chart widgets	Added information on the min/max configuration for the chart widget y axis

25.3: EKB-26335: Webex: Import of numbers does not work when Control Hub has “Webex Calling - Workspaces” license and not “Webex Calling - Professional”

Feature	Document	Doc link	Doc change
25.3: EKB-26335: Webex: Import of numbers does not work when Control Hub has “Webex Calling - Workspaces” license and not “Webex Calling - Professional”	Core Feature Guide: Release 25.3	Introduction to Cisco Webex App	Added details for macro that runs a dual check for two license types in syncs and provisioning workflows for Webex.

25.3: EKB-26319: Cisco Device Mobility: IPv4 Subnet and IPv6 Subnet should not both be mandatory

Feature	Document	Doc link	Doc change
25.3: EKB-26319: Cisco Device Mobility: IPv4 Subnet and IPv6 Subnet should not both be mandatory	Core Feature Guide: Release 25.3	Device Mobility Info	Updated the Device Mobility Info topic for non-mandatory Ipv4 and Ipv6 fields.

25.3: EKB-26195: Macro query using wildcard (*) should return all fields as well as __pkid

Feature	Document	Doc link	Doc change
25.3: EKB-26195: Macro query using wildcard (*) should return all fields as well as __pkid	Advanced Configuration Guide: Release 25.3	SELECT FROM WHERE macro syntax	Updated macro syntax docs to describe the use of wildcards with _pkid in a macro query to return instances with their unique ID.
	Advanced Configuration Guide: Release 25.3	Dot notation	Updated macro syntax docs to describe the use of wildcards with _pkid in a macro query to return instances with their unique ID.

25.3: EKB-26144: Enhance ModelFilterCriteria with hierarchy per criteria and overbuild usage

Feature	Document	Doc link	Doc change
25.3: EKB-26144: Enhance ModelFilterCriteria with hierarchy per criteria and overbuild usage	Core Feature Guide: Release 25.3	Model filter criteria	Added details on the Model Filter Criteria for Overbuild setting to allow Target Hierarchy.

25.3: EKB-26046: SDE: Add Phone number for Webex Workspaces

Feature	Document	Doc link	Doc change
25.3: EKB-26046: SDE: Add Phone number for Webex Workspaces	Platform Guide: Release 25.3	Webex Devices Data Export	Webex Workspaces data export now also includes phone number and extension.
	Platform Guide: Release 25.3	Webex Workspaces Data Export	Webex Workspaces data export now also includes phone number and extension.
	Licensing and Subscriber Data Export Guide: Release 25.3	Webex Devices Data Export	Webex Workspaces data export now also includes phone number and extension.
	Licensing and Subscriber Data Export Guide: Release 25.3	Webex Workspaces Data Export	Webex Workspaces data export now also includes phone number and extension.

25.3: EKB-25958: view/HcsDeleteSiteVIEW does not include option to delete data from Webex

Feature	Document	Doc link	Doc change
25.3: EKB-25958: view/HcsDeleteSiteVIEW does not include option to delete data from Webex	Core Feature Guide: Release 25.3	Delete a hierarchy	Updated hierarchy delete topic to add an option for the ability to delete data from Webex.

25.3: EKB-25937: Enhance Number Inventory Audit to change numbers from Cooling or Reserved to Used status if they are used

Feature	Document	Doc link	Doc change
25.3: EKB-25937: Enhance Number Inventory Audit to change numbers from Cooling or Reserved to Used status if they are used	Core Feature Guide: Release 25.3	Number inventory audit	Updated topic Number inventory audit to include numbers in Cooling or Reserved status.
	Provider HCS Dial Plan Management Support Guide: Release 25.3	Number inventory audit	Updated topic Number inventory audit to include numbers in Cooling or Reserved status.

25.3: EKB-25719: Support for custom Reporter Resource fields

Feature	Document	Doc link	Doc change
25.3: EKB-25719: Support for custom Reporter Resource fields	Core Feature Guide: Release 25.3	Manage dashboards and widgets	Added notes on the custom creation of calculated fields for a reporter resource.
	Core Feature Guide: Release 25.3	Introduction to Automate dashboards	Added notes on the custom creation of calculated fields for a reporter resource.

25.3: EKB-25699: Unreserve numbers does not clear Reservation Notes

Feature	Document	Doc link	Doc change
25.3: EKB-25699: Unreserve numbers does not clear Reservation Notes	Core Feature Guide: Release 25.3	Number reservation	Docs updated for reservation notes field that is automatically cleared when unreserving a number.
	Provider HCS Dial Plan Management Support Guide: Release 25.3	Number reservation	Docs updated for reservation notes field that is automatically cleared when unreserving a number.

25.3: EKB-25437: Webex activation code cleanup fails

Feature	Document	Doc link	Doc change
25.3: EKB-25437: Webex activation code cleanup fails	Core Feature Guide: Release 25.3	Webex Workspaces	Added a note on enabling “Activation Code refresh” for Webex workspace on selected customers.

25.3: EKB-25422: Set default values for lineType and lineWeight when adding a line to a Webex device

Feature	Document	Doc link	Doc change
25.3: EKB-25422: Set default values for lineType and lineWeight when adding a line to a Webex device	Core Feature Guide: Release 25.3	Webex devices	Added details on the default values applied when adding additional lines to a Webex-supported device.

25.3: EKB-25420: Allow creation of Webex Workspaces for phones or conference devices

Feature	Document	Doc link	Doc change
25.3: EKB-25420: Allow creation of Webex Workspaces for phones or conference devices	Core Feature Guide: Release 25.3	Webex Workspaces	Updated “Add workspaces” to allow adding MPP phones or collaboration devices.

25.3: EKB-25384: Add a check into “cluster check” for open NRS sessions

Feature	Document	Doc link	Doc change
25.3: EKB-25384: Add a check into “cluster check” for open NRS sessions	Platform Guide: Release 25.3	Cluster Check	Added details on the nrs option for the “cluster check” command.

25.3: EKB-24855: Support for scheduled dashboard data exports / delivery

Feature	Document	Doc link	Doc change
25.3: EKB-24855: Support for scheduled dashboard data exports / delivery	Core Feature Guide: Release 25.3	Manage dashboards and widgets	Added details on the new dashboard export and scheduled export functionality.

25.3: EKB-24268: Change External Breakout field to not required in Customer Dial Plan

Feature	Document	Doc link	Doc change
25.3: EKB-24268: Change External Breakout field to not required in Customer Dial Plan	Core Feature Guide: Release 25.3	Customer HCS Dial Plan	Updated HCS Customer Dial Plan topic to make to note that Default External Breakout Number is now optional.
	Provider HCS Dial Plan Management Support Guide: Release 25.3	Customer HCS Dial Plan	Updated HCS Customer Dial Plan topic to make to note that Default External Breakout Number is now optional.

25.3: EKB-24170: Improve Action Search list details

Feature	Document	Doc link	Doc change
25.3: EKB-24170: Improve Action Search list details	Core Feature Guide: Release 25.3	Use the Action search to navigate Automate	Updated Action search topic with improvements, specifically, matching of queries, and ability to sort, filter, and clear results.
	Best Practices Guide: Release 25.3	Use the Action search to navigate Automate	Updated Action search topic with improvements, specifically, matching of queries, and ability to sort, filter, and clear results.
	Advanced Configuration Guide: Release 25.3	Use the Action search to navigate Automate	Updated Action search topic with improvements, specifically, matching of queries, and ability to sort, filter, and clear results.
	BulkLoader Provisioning Guide: Release 25.3	Use the Action search to navigate Automate	Updated Action search topic with improvements, specifically, matching of queries, and ability to sort, filter, and clear results.
	Provider HCS Dial Plan Management Support Guide: Release 25.3	Use the Action search to navigate Automate	Updated Action search topic with improvements, specifically, matching of queries, and ability to sort, filter, and clear results.

25.3: EKB-22640: Model Instance Filter (MIF) for Teams user inconsistent

Feature	Document	Doc link	Doc change
25.3: EKB-22640: Model Instance Filter (MIF) for Teams user inconsistent	Core Feature Guide: Release 25.3	Model instance filters	Added note clarifying post-filtering behavior when using “in” with UserPrincipalName and other CsOnlineUser filters during sync.
	Core Feature Guide: Release 25.3	Configure Automate for Microsoft services	Added note clarifying post-filtering behavior when using “in” with UserPrincipalName and other CsOnlineUser filters during sync.
	Core Feature Guide: Release 25.3	Microsoft tenant setup	Added note clarifying post-filtering behavior when using “in” with UserPrincipalName and other CsOnlineUser filters during sync.
	Best Practices Guide: Release 25.3	Microsoft tenant setup	Added note clarifying post-filtering behavior when using “in” with UserPrincipalName and other CsOnlineUser filters during sync.

25.3: EKB-21907: Show “Licensed Applications” on License page

Feature	Document	Doc link	Doc change
25.3: EKB-21907: Show “Licensed Applications” on License page	Core Feature Guide: Release 25.3	Manage your Automate product license	Added details on the Licensed Applications list on the About page.

25.3: EKB-20180: Add the ability to navigate to related entities from dropdowns

Feature	Document	Doc link	Doc change
25.3: EKB-20180: Add the ability to navigate to related entities from dropdowns	Core Feature Guide: Release 25.3	Guide to the Admin Portal user interface	Details added for ability to click a link at a drop-down to go to a related entity.
	Core Feature Guide: Release 25.3	Quick Add Groups	Details added for ability to click a link at a drop-down to go to a related entity.

25.3: EKB-17419: Support contains filtering for drop down across entire data set

Feature	Document	Doc link	Doc change
25.3: EKB-17419: Support contains filtering for drop down across entire data set	Core Feature Guide: Release 25.3	Search in Automate	Added details for new “Contains” search and paginated scrolling in drop-downs.