System Configuration# Customizations# Introduction to customizations Model filter criteria Configuration templates Field display policies Macros Drop-down filters Quick Add Groups User profiles Flow through provisioning (FTP) Manage number filters Create a filter to move users Datasync builder templates Datasync profiles System Monitoring# System monitoring configuration System monitoring model counts Login sessions UC apps reachability System monitoring database statistics Automate cluster status Worker queue Email Setup# Add a SMTP server Email Customer Build Configuration# Macros Configuration templates Preferences & Defaults# Global settings Countries Configuration mapping for phones, device profiles, and lines Line delete preferences Site defaults Language filters Timezone filters Site Defaults Doc templates Network device lists (NDLs) Reassign user services Configuration templates License Audit Setup# Distributing Licensing Reports Entitlement Management# Introduction to entitlement Add a device type Entitlement catalogs Add device group Entitlement profiles Entitlement enforcement