Purge a Cisco UCM user from Automate only#

This procedure purges a single Cisco UCM user from the Automate database only, while leaving it on the associated UCM.

Note

If the same user is synced from multiple UCMs, it results in a duplicate user on Automate.

Tip

Use the Action search to navigate Automate

  1. Log in as provider administrator or higher.

  2. Set the hierarchy path to the hierarchy node where the CUCM server is.

  3. Go to Local-Purge CUCM User.

  4. Complete the following fields.

Field

Description

Cisco Unified CM

Choose the CUCM from which the user was synced.

User Name

From the User Name drop-down list, choose the user you want to delete from Automate.

  1. Click Save to purge the selected user from Automate.

    Note

    The user remains on the associated UCM.