What’s New#

Platform Guide: Release 25.3#

  • EKB-25384: Add a check into “cluster check” for open NRS sessions. See: Cluster Check

    Added details on the nrs option for the “cluster check” command.

  • EKB-26046: SDE: Add Phone number for Webex Workspaces. See: Webex Devices Data Export

    Webex Workspaces data export now also includes phone number and extension.

  • EKB-26046: SDE: Add Phone number for Webex Workspaces. See: Webex Workspaces Data Export

    Webex Workspaces data export now also includes phone number and extension.

  • VOSS-1559: User based segmentation for Microsoft Teams call data. See: Insights Analytics

    Updated the docs for user hierarchy details now added to call records in Arbitrator and for syncs to push user hierarchies to Arbitrator call records.