Add controlled device to Cisco user#

This procedure associates a user with a phone or device profile.

  1. Log in to the Admin Portal, then go to Add Controlled Device to Cisco User.

  2. At the Username drop-down, choose a user.

  3. At Device Type, choose device (association type), either phone or device profile.

  4. At Device Name, choose an option from the drop-down. Options depend on the device type you selected.

    Note

    Phones and device profiles available in the drop-down are only those that are currently unassociated (phones that don’t have an owner, or un-managed device profiles).

  5. Click Save.

    The device is added to the user as a controlled device and the device itself is updated with the owner ID and line owner, as applicable.