Bottom-up user management

A bottom-up approach to user management means users are configured on Cisco Unified Communications Manager (CUCM) and synced into Automate.

There are two possible methods for bottom-up user management:

• Sync LDAP directory into CUCM. Do not configure the LDAP directory sync in CUCM to use a line mask or DN pool to create the user’s primary extension. Instead, the user’s primary extension and self-service ID are generated in Automate, using a line mask, universal line template, and self-provisioning user profile at the site level.

  Note

  During LDAP sync to CUCM, the user is assigned a user profile via the feature group template associated with the LDAP directory. In order for the line mask configured at the site on Automate to be applied, the user profile assigned previously must be empty or it must be named the ‘Standard (Factory Default) User Profile’.

• Use CUCM Quick User/Phone Add to create a user and the user’s primary extension.