Automate - UC Integration - Cisco Webex Contact Centre Configuration#
Webex Contact Centre Dashboard
Counters
| COUNTERS | |||
|---|---|---|---|
|
location_city
Webex Contact Centre Sites
|
people
Webex Contact Centre Teams
|
person_outline
Webex Users
|
person_outline
Webex Contact Centre Users
|
Links
| Customer Experience |
|---|
| swap_vert Channels |
| arrow_downward Queues |
| date_range Business Hours |
| audiotrack Audio Files |
| list Flows |
| Desktop Experience |
|---|
| dehaze Multimedia Profiles |
| call_made Outdial ANI |
| dialpad Dial Plans |
| menu Address Books |
| desktop_windows Desktop Profiles |
| Advanced |
|---|
| date_range Holidays |
| adjust Overrides |
| work Work Type |
| assignment Auxiliary Codes |
| User Management |
|---|
| location_city Sites |
| people_outline Teams |
| label Skill Definitions |
| label_outline Skill Profiles |
| person_outline User Profiles |
| people Webex Users |
| person_add Onboard User (Quick Add) |
Tables
| TABLES | |||
|---|---|---|---|
| Title | Resource | Fields | Drill-down |
| License Summary | Webex Calling License | License Name Total Licenses Purchased Licenses Used Subscription Reference | drilldown-modelType: device/spark/License |