Add Subscribers: User#

On the User tab, complete fields to add a Unified CM user and a VOSS Automate user.

Consider the following when adding a subscriber:

  • Use only alphanumeric characters.

  • A selected Entitlement Profile will be associated with the subscriber.

  • The options available in the Service Profile drop-down menu are those that were imported from Unified CM.

  • If an existing phone is to be associated with a subscriber, choose the device from the Associated Devices group.

  • After an existing phone is associated to the subscriber in the Associated Devices group Device drop-down menu, click Save. The subscriber is updated so that the Phones tab is populated with the information of the new phone associated with the user.

  • If the added subscriber is configured as an LDAP user, the Password and Repeat Password fields are hidden. The Enable Mobility check box is auto-enabled if any of the following are included or added: a remote destination phone, mobile identity for a phone, or remote destination profile (RDP).

    Note:

    To enable Extend and Connect in VOSS Automate, complete the following task:

    1. Select the Enable Mobility check box.

    2. Add the following three groups of users:

      1. Standard CCM End-Users

      2. Standard CTI Enabled

      3. Standard CCMUSER Administration

  • If a Customer is configured for EMCC, and if you want the subscriber to have access to the EMCC feature, select the Enable EMCC check box.

  • Choose a BLF Presence Group for the subscriber from the drop-down. The chosen group specifies the destinations that the subscriber can monitor and is configured in Cisco Unified Administration. BLF Presence Group authorization works with BLF Presence Groups to allow or block presence requests between groups. The Busy Lamp Field default is set according to the selected number and specifies the Standard Presence Group that is configured with installation.

  • Choose the primary extension for the subscriber by choosing from the Pattern drop-down list, which includes all lines available to the subscriber. The selected option is displayed in the Primary Line column for the subscriber in the Subscribers list view.

  • The Subscriber Language and Role can be set in the Site Defaults of the site hierarchy that the subscriber belongs to. If not set in the Site Defaults, hierarchy defaults apply.