Edit or delete Contact Center services#

Tip

Use the Action search to navigate Automate

Edit Contact Center services#

  1. Log in to Automate as provider or reseller administrator.

  2. Choose the customer hierarchy level.

  3. Go to the Services page for Contact Center.

  4. Click the Contact Center service that you want to edit, and modify the required fields.

    Note

    Contact Center service name is read-only and can’t be modified.

  5. Save your changes.

Delete Contact Center services#

  1. Log in to Automate as provider or reseller administrator.

  2. Choose the customer hierarchy level.

  3. Go to the Services page for Contact Center.

  4. Select the checkbox adjacent to the name of any Contact Center service you wish to delete, then click the Delete icon.

  5. Click Yes to confirm the deletion.