Automate Analyst - Users & Services - Webex Contact Centre User Services#

Webex Contact Centre User Overview dashboard for Automate - Analyst Role

Counters

COUNTERS

person Total Users
relation/SparkUser

email Users with Cloud Voice
relation/SparkUser

person Contact Centre Users
device/spark/CXUser

account_circle Skills Profiles
device/spark/CXSkillProfile

Charts

CHARTS
TitleTypeResourceDescription
Licensed Active CC Users chart-pie Webex Contact Centre User
Contact Center Agents per Skill Profile chart-column Webex Contact Centre User
Users by Site chart-pie Webex Contact Centre User