Documentation for Release 21.3

Release Details 21.3-PB3

Release Deck for 21.3-PB3 picture_as_pdf
Release Notes for 21.3-PB3 picture_as_pdf  /  link
Upgrade Notes for 21.3-PB3 picture_as_pdf  /  link
MOP for 21.3-PB3 Install picture_as_pdf  /  link

Release Details 21.3-PB2

Release Deck for 21.3-PB2 picture_as_pdf
Release Notes for 21.3-PB2 picture_as_pdf  /  link
Upgrade Notes for 21.3-PB2 picture_as_pdf  /  link
MOP for 21.3-PB2 Install picture_as_pdf  /  link

Release Details 21.3-PB1

Release Deck for 21.3-PB1 picture_as_pdf
Release Notes for 21.3-PB1 picture_as_pdf  /  link
Upgrade Notes for 21.3-PB1 picture_as_pdf  /  link
MOP for 21.3-PB1 Install picture_as_pdf  /  link

Documentation (HTML and PDF)

Compatibility Matrix

VOSS Automate Compatibility Matrix Application and VOSS Automate Adaptation version compatibility, as well as tested browser and VM versions. PDFPDF

Planning and Installation

Architecture and Hardware Specification Guide Describes best practices on how to deploy VOSS Automate as either:
a single node, or a cluster of multiple nodes with High Availability (HA) and Disaster Recovery (DR) qualities.
PDFPDF
Install Guide Provides an overview of the deployment of the VOSS Automate system on VMware. PDFPDF

Maintenance and Upgrade

Upgrade Guide with ISO Provides the steps to upgrade the VOSS Automate system using the ISO. PDFPDF
Upgrade Guide with Delta Bundle Provides the steps to upgrade the VOSS Automate system using the Delta Bundle. PDFPDF
Health Checks for Cluster Installations Guide Provides a brief checklist for VOSS Automate installation, deployment and maintenance. PDFPDF
Best Practices Guide Provides best practices for critical VOSS Automate operations, including:
Web weights; Overload limits (session and throttle limits); Onboarding customers and users; General data sync principles; Sync with Cisco Unified CM Sync, Cisco Unity Connection, LDAP, Webex App, etc.; API Performance; Transaction archiving and Administration portal setup.
PDFPDF

Configuration and Management

Platform Guide Describes how the VOSS Automate platform supports high-level functions such as: Installation, upgrades; Application and process manipulation; Clustering of multiple nodes with High Availability (HA) and Disaster Recovery (DR) capabilities; Backup creation and restore; Scheduling of tasks; Security implementation and System diagnostic. PDFPDF
Provider Core Feature Guide Assists administrators with the configuration and management of the system from the Administration GUI. PDFPDF
Enterprise Core Feature Guide Assists administrators with the configuration and management of the system from the Administration GUI. PDFPDF

User Interface

Self-service Provides instructions on using the Self-service interface to:
View basic telephone information such as phone numbers and lines; Add, edit or delete personal phones; Manage aspects of a phone's lines such as line label, management of missed calls, visual and audible message waiting indicator (MWI) setting, and ring settings; Configure telephone services such as Voicemail, Do Not Disturb, Call Forwarding and Speed Dial.
PDFPDF
Business Admin Portal Guide A simplified and intuitive administrator interface that provides a more user friendly, dashboard driven portal from which to manage the VOSS Automate Users and associated UC apps. PDFPDF

Advanced Administration

Multi-Cluster Deployments Technical Guide Provides an overview of VOSS Automate's current support for multi-cluster customer deployments.
It offers several best practice recommendations pertaining to: Global Directory Search, User Integrations, Day 2 User and Feature Provisioning, Dial Plan Management, Overbuild, etc.
PDFPDF
Advanced Configuration Guide Describes specific high level tasks performed by administrators higher than Provider level, for example:
System Monitoring; Login Banners; Business Admin Portal Configuration - for example, which features are exposed in the Business Admin Portal; Feature Package Customization, e.g. Field Display Policies
PDFPDF
BulkLoader Provisioning Guide Briefly describes the methods available to bulk load information into VOSS Automate:
VOSS Automate Administration Tools Menu; Bulk Load Templates; Bulk Loader Template Reference Set
PDFPDF
Provider HCS Dial Plan Management Support Guide The main purpose of the Dial Plan Model is to create a pre-integrated baseline configuration of Unified Communications Manager applications.
Describes how the Dial Plan Model can be integrated into the platform and the service provider infrastructure with minimal effort.
The Dial Plan Model configures not only end customer equipment like Unified CM or on-premises routers, but also the interaction with aggregation layers using products such as Cisco Session Management Edition, or Session Border Controller for those functions. The standard configurations are provided, but the service providers must customize parts of the model for a particular environment.
PDFPDF

Reference and Miscellaneous Material

API Guide The REST-based API covers all functionality provided by the product and includes a comprehensive JSON-based schema with schema rules, metadata and data that simplifies integration. PDFPDF
Language Pack Guide Assists administrators with the configuration of language packs.
Outlines the alternative languages on VOSS Automate and their use.
When a preferred language is activated, it overrides the default setting and the user is presented with their language choice in both the Administrator and Self-service User Interfaces.
PDFPDF
Licensing and Subscriber Data Export Guide Outlines license activation and how licenses are applied. PDFPDF
Named Macro Reference Reference of named macros available. N/A
API Reference API Reference. N/A
Open Source License Usage Open source components used by VOSS Solutions in the VOSS Automate application. PDFPDF

NBI Guides

NBI Technical Description and Deployment Guide Technical specification and deployment guide for the NBI module for VOSS Automate PDFPDF
NBI Install Guide Generic installation guide for the NBI module for VOSS Automate PDFPDF