System Monitoring Model Counts¶
The sysadmin user defines a list of Models to Aggregate on
the Metric Collection tab of the Configuration menu
(menu model: data/SystemMonitoringConfig). By default,
the following models are included in the list:
device/cucm/CallPickupGroup
device/uccx/Agent
device/uccx/Team
device/uccx/ContactServiceQueue
device/uccx/ResourceGroup
data/BaseSiteDAT
device/cucm/User
device/cucm/Phone
device/cucm/HuntPilot
data/InternalNumberInventory
data/HcsDpE164InventoryDAT
device/cucm/Line
device/cucm/User
device/cucm/DeviceProfile
device/cuc/User
device/spark/User
For these models, counts are collected daily. Daily, weekly and monthly aggregates at a particular hierarchy: Provider, Customer or Site are then stored. In other words, the counts include all hierarchy nodes below the particular hierarchy.
In the instance details, the Group Number is then the nth day or week of the year.
Note
For daily aggregates, only the most recent daily aggregate of the week is stored. Previous daily aggregates are aggregated into this daily aggregate and are then deleted.
A particular daily or weekly Model Counts instance will then show the Average Count of instances as specified in the Models to Aggregate list.
The data is also displayed as usage charts on the Business Admin Portal.