Introduction to Business Admin Portal Configuration

In VOSS Automate version 19.1.1 (or higher), a number of mechanisms are introduced to allow the Business Admin Portal (BAP) to be customized for different customers and even different roles within an organization.

The following aspects of the portal can be customized

  • Role based access control (see: Business Admin Portal Profiles)

    • Access to features (menu items)

    • Access to MACDs / Day 2 functions

    • Access to dashboard widgets (charts etc.)

  • Look and feel (see: Manage Themes (Admin Portal and Business Admin Portal))

    • Branding / theming

    • Field visibility, order, title and help text

  • Configuration Templates

    • Subscriber Profiles (service profiles) (See Subscriber Profiles in the Core Feature Guide)

    • Available phone types with related configuration (see: Phone Configuration Mapping)

    • Line templates

  • User level customization

    • Saved searches

    • UI user preferences

For all of the above, default profiles and templates have been created and will be added to the system during an upgrade to 19.1.1 (or higher).

In previous versions of VOSS Automate, BAP was disabled by default and needed to be enabled. In 19.1.1 (or higher) however, BAP will be enabled by default and must specifically be disabled if so required.

It is important that the defaults are reviewed and if required, be cloned (overridden) and amended to fit the requirements of the deployment.