What’s New by Feature¶

Feature	Document	Topic link	Information
VOSS-962: Provisioning Improvements on Webex App (EKB-11138: Allow QAS provisioning of WebexTeams Calling Behaviour for Site level SparkUser)	Provider Core Feature Guide: Release 21.3	Site Defaults	Overall improvements to the provisioning functionality for Webex App
	Enterprise Core Feature Guide: Release 21.3	Site Defaults	Overall improvements to the provisioning functionality for Webex App
	Business Admin Portal Guide: Release 21.3	Site Defaults	Overall improvements to the provisioning functionality for Webex App
VOSS-962: Provisioning Improvements on Webex App (EKB-11113: Add validation to check for Primary Line when enabling Webex Teams Calling)	Provider Core Feature Guide: Release 21.3	Webex App	Overall improvements to the provisioning functionality for Webex App
	Enterprise Core Feature Guide: Release 21.3	Webex App	Overall improvements to the provisioning functionality for Webex App
VOSS-950: Number Inventory Updates for Hybrid support	Provider Core Feature Guide: Release 21.3	Number Status and Usage	Added details on number inventory numbers where Cisco / Microsoft Hybrid is enabled.
	Enterprise Core Feature Guide: Release 21.3	Number Status and Usage	Added details on number inventory numbers where Cisco / Microsoft Hybrid is enabled.
	Provider HCS Dial Plan Management Support Guide: Release 21.3	Number Status and Usage	Added details on number inventory numbers where Cisco / Microsoft Hybrid is enabled.
VOSS-911: End Users with Admin Access (EKB-11962: Generate audit logs for changes to authorized admin hierarchy)	Platform Guide: Release 21.3	Audit Log Format and Details	Added details on settings, login, user management for end users with admin access.
VOSS-911: End Users with Admin Access (EKB-11874: Add support for sending Classic Admin portal identification headers to API)	API Guide: Release 21.3	API Request Headers	Added details on settings, login, user management for end users with admin access.
VOSS-911: End Users with Admin Access (EKB-11871: Add support for sending Self-service portal identification headers to API)	API Guide: Release 21.3	API Request Headers	Added details on settings, login, user management for end users with admin access.
VOSS-911: End Users with Admin Access	Provider Core Feature Guide: Release 21.3	Add an Admin User	Added details on settings, login, user management for end users with admin access.
	Provider Core Feature Guide: Release 21.3	Role-based Access	Added details on settings, login, user management for end users with admin access.
	Provider Core Feature Guide: Release 21.3	Authorized Admin Hierarchy	Added details on settings, login, user management for end users with admin access.
	Provider Core Feature Guide: Release 21.3	Configure Single Sign-On for VOSS Automate	Added details on settings, login, user management for end users with admin access.
	Enterprise Core Feature Guide: Release 21.3	Add an Admin User	Added details on settings, login, user management for end users with admin access.
	Enterprise Core Feature Guide: Release 21.3	Role-based Access	Added details on settings, login, user management for end users with admin access.
	Enterprise Core Feature Guide: Release 21.3	Authorized Admin Hierarchy	Added details on settings, login, user management for end users with admin access.
	Enterprise Core Feature Guide: Release 21.3	Configure Single Sign-On for VOSS Automate	Added details on settings, login, user management for end users with admin access.
	Platform Guide: Release 21.3	Performance Commands	Added details on settings, login, user management for end users with admin access.
VOSS-891: Productize Microsoft Hybrid Solution (EKB-12360: Multi-Vendor Subscriber: List/Form View - Enhancements)	Provider Core Feature Guide: Release 21.3	Multi Vendor Subscribers	Added details on settings, user management where Cisco / Microsoft Hybrid is enabled.
	Enterprise Core Feature Guide: Release 21.3	Multi Vendor Subscribers	Added details on settings, user management where Cisco / Microsoft Hybrid is enabled.
	Business Admin Portal Guide: Release 21.3	Multi Vendor Subscribers	Added details on settings, user management where Cisco / Microsoft Hybrid is enabled.
VOSS-891: Productize Microsoft Hybrid Solution	Provider Core Feature Guide: Release 21.3	Configure Microsoft Tenant Connection Parameters	Added details on settings, user management where Cisco / Microsoft Hybrid is enabled.
	Provider Core Feature Guide: Release 21.3	Add an Admin User	Added details on settings, user management where Cisco / Microsoft Hybrid is enabled.
	Provider Core Feature Guide: Release 21.3	Global Settings	Added details on settings, user management where Cisco / Microsoft Hybrid is enabled.
	Provider Core Feature Guide: Release 21.3	Subscriber Profiles	Added details on settings, user management where Cisco / Microsoft Hybrid is enabled.
	Provider Core Feature Guide: Release 21.3	Overview: Microsoft - Cisco Hybrid	Added details on settings, user management where Cisco / Microsoft Hybrid is enabled.
	Provider Core Feature Guide: Release 21.3	Hybrid Cisco-Microsoft Management	Added details on settings, user management where Cisco / Microsoft Hybrid is enabled.
	Provider Core Feature Guide: Release 21.3	Hybrid Service Definitions	Added details on settings, user management where Cisco / Microsoft Hybrid is enabled.
	Provider Core Feature Guide: Release 21.3	Hybrid Multi-Vendor Move	Added details on settings, user management where Cisco / Microsoft Hybrid is enabled.
	Enterprise Core Feature Guide: Release 21.3	Configure Microsoft Tenant Connection Parameters	Added details on settings, user management where Cisco / Microsoft Hybrid is enabled.
	Enterprise Core Feature Guide: Release 21.3	Add an Admin User	Added details on settings, user management where Cisco / Microsoft Hybrid is enabled.
	Enterprise Core Feature Guide: Release 21.3	Global Settings	Added details on settings, user management where Cisco / Microsoft Hybrid is enabled.
	Enterprise Core Feature Guide: Release 21.3	Subscriber Profiles	Added details on settings, user management where Cisco / Microsoft Hybrid is enabled.
	Enterprise Core Feature Guide: Release 21.3	Overview: Microsoft - Cisco Hybrid	Added details on settings, user management where Cisco / Microsoft Hybrid is enabled.
	Enterprise Core Feature Guide: Release 21.3	Hybrid Cisco-Microsoft Management	Added details on settings, user management where Cisco / Microsoft Hybrid is enabled.
	Enterprise Core Feature Guide: Release 21.3	Hybrid Service Definitions	Added details on settings, user management where Cisco / Microsoft Hybrid is enabled.
	Advanced Configuration Guide: Release 21.3	Global Settings	Added details on settings, user management where Cisco / Microsoft Hybrid is enabled.
	Provider HCS Dial Plan Management Support Guide: Release 21.3	Global Settings	Added details on settings, user management where Cisco / Microsoft Hybrid is enabled.
	Business Admin Portal Guide: Release 21.3	View and Manage Subscribers	Added details on settings, user management where Cisco / Microsoft Hybrid is enabled.
	Business Admin Portal Guide: Release 21.3	Subscribers	Added details on settings, user management where Cisco / Microsoft Hybrid is enabled.
VOSS-886: Number Inventory Alerting (EKB-11087: Create Macros/EMAIL HTTP Template for INI Alerting Feature)	Provider Core Feature Guide: Release 21.3	Email	Added details on alerting and reporting of the number inventory.
	Enterprise Core Feature Guide: Release 21.3	Email	Added details on alerting and reporting of the number inventory.
	Advanced Configuration Guide: Release 21.3	Email	Added details on alerting and reporting of the number inventory.
	Provider HCS Dial Plan Management Support Guide: Release 21.3	Email	Added details on alerting and reporting of the number inventory.
VOSS-886: Number Inventory Alerting (EKB-11084: Create Global Settings for INI Alerting Feature)	Provider Core Feature Guide: Release 21.3	Global Settings	Added details on alerting and reporting of the number inventory.
	Enterprise Core Feature Guide: Release 21.3	Global Settings	Added details on alerting and reporting of the number inventory.
	Advanced Configuration Guide: Release 21.3	Global Settings	Added details on alerting and reporting of the number inventory.
	Provider HCS Dial Plan Management Support Guide: Release 21.3	Global Settings	Added details on alerting and reporting of the number inventory.
VOSS-886: Number Inventory Alerting	Provider Core Feature Guide: Release 21.3	Alert Types and Alert Field Reference	Added details on alerting and reporting of the number inventory.
	Enterprise Core Feature Guide: Release 21.3	Alert Types and Alert Field Reference	Added details on alerting and reporting of the number inventory.
	Platform Guide: Release 21.3	SNMP Traps: Number Inventory Alerting	Added details on alerting and reporting of the number inventory.
VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12954: Do not allow staging of user when Manage License flag is false)	Provider Core Feature Guide: Release 21.3-PB1	Site Defaults	Documentation changes for Microsoft functionality, following update to PowerShell.
	Provider Core Feature Guide: Release 21.3-PB1	Microsoft Licenses	Documentation changes for Microsoft functionality, following update to PowerShell.
	Provider Core Feature Guide: Release 21.3-PB1	Quick Subscriber for Microsoft Users	Documentation changes for Microsoft functionality, following update to PowerShell.
	Enterprise Core Feature Guide: Release 21.3-PB1	Site Defaults	Documentation changes for Microsoft functionality, following update to PowerShell.
	Enterprise Core Feature Guide: Release 21.3-PB1	Microsoft Licenses	Documentation changes for Microsoft functionality, following update to PowerShell.
	Enterprise Core Feature Guide: Release 21.3-PB1	Quick Subscriber for Microsoft Users	Documentation changes for Microsoft functionality, following update to PowerShell.
	Business Admin Portal Guide: Release 21.3-PB1	Site Defaults	Documentation changes for Microsoft functionality, following update to PowerShell.
VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12890: Need to have an Unstage action on Staged users when we’re provisioning their MS licensing and subsequent Teams accounts)	Provider Core Feature Guide: Release 21.3-PB1	Microsoft Licenses	Documentation changes for Microsoft functionality, following update to PowerShell.
	Provider Core Feature Guide: Release 21.3-PB1	Quick Subscriber for Microsoft Users	Documentation changes for Microsoft functionality, following update to PowerShell.
	Enterprise Core Feature Guide: Release 21.3-PB1	Microsoft Licenses	Documentation changes for Microsoft functionality, following update to PowerShell.
	Enterprise Core Feature Guide: Release 21.3-PB1	Quick Subscriber for Microsoft Users	Documentation changes for Microsoft functionality, following update to PowerShell.
VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12869: MS Quick Subscriber GUI Rule for line_uri and automatic_line)	Provider Core Feature Guide: Release 21.3-PB1	Site Defaults	Documentation changes for Microsoft functionality, following update to PowerShell.
	Provider Core Feature Guide: Release 21.3-PB1	Quick Subscriber for Microsoft Users	Documentation changes for Microsoft functionality, following update to PowerShell.
	Enterprise Core Feature Guide: Release 21.3-PB1	Site Defaults	Documentation changes for Microsoft functionality, following update to PowerShell.
	Enterprise Core Feature Guide: Release 21.3-PB1	Quick Subscriber for Microsoft Users	Documentation changes for Microsoft functionality, following update to PowerShell.
	Business Admin Portal Guide: Release 21.3-PB1	Site Defaults	Documentation changes for Microsoft functionality, following update to PowerShell.
VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12847: Add a “New Users Only” sync for the Microsoft 365, Teams and MSExchange Data Syncs)	Provider Core Feature Guide: Release 21.3-PB1	VOSS Automate Configuration and Sync	Documentation changes for Microsoft functionality, following update to PowerShell.
	Enterprise Core Feature Guide: Release 21.3-PB1	VOSS Automate Configuration and Sync	Documentation changes for Microsoft functionality, following update to PowerShell.
VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12802: BAP Updates to MV Subscriber to support PS4.x)	Business Admin Portal Guide: Release 21.3-PB1	View and Manage Subscribers	Documentation changes for Microsoft functionality, following update to PowerShell.
VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12791: Include a MS_Only_Role with associated Menu, Landing Page and BAP Profile)	Provider Core Feature Guide: Release 21.3	User Roles	Documentation changes for Microsoft functionality, following update to PowerShell.
	Provider Core Feature Guide: Release 21.3	Business Admin Portal Profiles	Documentation changes for Microsoft functionality, following update to PowerShell.
	Provider Core Feature Guide: Release 21.3-PB1	Add and Edit Roles	Documentation changes for Microsoft functionality, following update to PowerShell.
	Provider Core Feature Guide: Release 21.3-PB1	VOSS Automate Configuration and Sync	Documentation changes for Microsoft functionality, following update to PowerShell.
	Enterprise Core Feature Guide: Release 21.3	User Roles	Documentation changes for Microsoft functionality, following update to PowerShell.
	Enterprise Core Feature Guide: Release 21.3	Business Admin Portal Profiles	Documentation changes for Microsoft functionality, following update to PowerShell.
	Enterprise Core Feature Guide: Release 21.3-PB1	Add and Edit Roles	Documentation changes for Microsoft functionality, following update to PowerShell.
	Enterprise Core Feature Guide: Release 21.3-PB1	VOSS Automate Configuration and Sync	Documentation changes for Microsoft functionality, following update to PowerShell.
	Business Admin Portal Guide: Release 21.3	Business Admin Portal Profiles	Documentation changes for Microsoft functionality, following update to PowerShell.
VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12763: Function next_available_line needs to cater for staged numbers)	Provider Core Feature Guide: Release 21.3-PB1	Quick Subscriber for Microsoft Users	Documentation changes for Microsoft functionality, following update to PowerShell.
	Enterprise Core Feature Guide: Release 21.3-PB1	Quick Subscriber for Microsoft Users	Documentation changes for Microsoft functionality, following update to PowerShell.
VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12743: Number Inventory Audit changes)	Provider Core Feature Guide: Release 21.3-PB1	Number Status and Usage	Documentation changes for Microsoft functionality, following update to PowerShell.
	Provider Core Feature Guide: Release 21.3-PB1	Audit Number Inventory	Documentation changes for Microsoft functionality, following update to PowerShell.
	Enterprise Core Feature Guide: Release 21.3-PB1	Number Status and Usage	Documentation changes for Microsoft functionality, following update to PowerShell.
	Enterprise Core Feature Guide: Release 21.3-PB1	Audit Number Inventory	Documentation changes for Microsoft functionality, following update to PowerShell.
	Provider HCS Dial Plan Management Support Guide: Release 21.3-PB1	Number Status and Usage	Documentation changes for Microsoft functionality, following update to PowerShell.
	Provider HCS Dial Plan Management Support Guide: Release 21.3-PB1	Audit Number Inventory	Documentation changes for Microsoft functionality, following update to PowerShell.
VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12742: Number Inventory updates required)	Provider Core Feature Guide: Release 21.3-PB1	Global Settings	Documentation changes for Microsoft functionality, following update to PowerShell.
	Provider Core Feature Guide: Release 21.3-PB1	View the Number Inventory	Documentation changes for Microsoft functionality, following update to PowerShell.
	Provider Core Feature Guide: Release 21.3-PB1	Number Range Management	Documentation changes for Microsoft functionality, following update to PowerShell.
	Enterprise Core Feature Guide: Release 21.3-PB1	Global Settings	Documentation changes for Microsoft functionality, following update to PowerShell.
	Enterprise Core Feature Guide: Release 21.3-PB1	View the Number Inventory	Documentation changes for Microsoft functionality, following update to PowerShell.
	Enterprise Core Feature Guide: Release 21.3-PB1	Number Range Management	Documentation changes for Microsoft functionality, following update to PowerShell.
	Advanced Configuration Guide: Release 21.3-PB1	Global Settings	Documentation changes for Microsoft functionality, following update to PowerShell.
	Provider HCS Dial Plan Management Support Guide: Release 21.3-PB1	View the Number Inventory	Documentation changes for Microsoft functionality, following update to PowerShell.
	Provider HCS Dial Plan Management Support Guide: Release 21.3-PB1	Number Range Management	Documentation changes for Microsoft functionality, following update to PowerShell.
	Provider HCS Dial Plan Management Support Guide: Release 21.3-PB1	Global Settings	Documentation changes for Microsoft functionality, following update to PowerShell.
VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12741: License Audit changes required)	Licensing and Subscriber Data Export Guide: Release 21.3-PB1	Detail License Customer Aggregate Data Export	Documentation changes for Microsoft functionality, following update to PowerShell.
	Licensing and Subscriber Data Export Guide: Release 21.3-PB1	License Anonymous Customer Aggregate Data Export	Documentation changes for Microsoft functionality, following update to PowerShell.
VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12733: Updated Policies across the system)	Provider Core Feature Guide: Release 21.3	Introduction to Microsoft Teams Policies	Documentation changes for Microsoft functionality, following update to PowerShell.
	Enterprise Core Feature Guide: Release 21.3	Introduction to Microsoft Teams Policies	Documentation changes for Microsoft functionality, following update to PowerShell.
VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12732: Add Subscriber from Profile Changes needed for PS4.x)	Provider Core Feature Guide: Release 21.3-PB1	Subscriber Profiles	Documentation changes for Microsoft functionality, following update to PowerShell.
	Enterprise Core Feature Guide: Release 21.3-PB1	Subscriber Profiles	Documentation changes for Microsoft functionality, following update to PowerShell.
VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12730: MS Quick Subscriber Template Changes to support PS4.x)	Provider Core Feature Guide: Release 21.3-PB1	Microsoft Subscribers	Documentation changes for Microsoft functionality, following update to PowerShell.
	Provider Core Feature Guide: Release 21.3-PB1	Quick Subscriber for Microsoft Users	Documentation changes for Microsoft functionality, following update to PowerShell.
	Provider Core Feature Guide: Release 21.3-PB1	Microsoft Exchange	Documentation changes for Microsoft functionality, following update to PowerShell.
	Enterprise Core Feature Guide: Release 21.3-PB1	Microsoft Subscribers	Documentation changes for Microsoft functionality, following update to PowerShell.
	Enterprise Core Feature Guide: Release 21.3-PB1	Quick Subscriber for Microsoft Users	Documentation changes for Microsoft functionality, following update to PowerShell.
	Enterprise Core Feature Guide: Release 21.3-PB1	Microsoft Exchange	Documentation changes for Microsoft functionality, following update to PowerShell.
VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12700: SDE changes required)	Platform Guide: Release 21.3-PB1	MS Teams Data Export	Documentation changes for Microsoft functionality, following update to PowerShell.
	Licensing and Subscriber Data Export Guide: Release 21.3-PB1	MS Teams Data Export	Documentation changes for Microsoft functionality, following update to PowerShell.
VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12699: SDE Microsoft Teams file update to include TeamsUpgradeEffectiveMode)	Platform Guide: Release 21.3-PB1	MS Teams Data Export	Documentation changes for Microsoft functionality, following update to PowerShell.
	Licensing and Subscriber Data Export Guide: Release 21.3-PB1	MS Teams Data Export	Documentation changes for Microsoft functionality, following update to PowerShell.
VOSS-1072: Update MS Teams Powershell Module Version (4.3.0)	Provider Core Feature Guide: Release 21.3-PB1	PowerShell Proxy Setup	Documentation changes for Microsoft functionality, following update to PowerShell.
	Provider Core Feature Guide: Release 21.3-PB1	Subscriber Profiles	Documentation changes for Microsoft functionality, following update to PowerShell.
	Enterprise Core Feature Guide: Release 21.3-PB1	PowerShell Proxy Setup	Documentation changes for Microsoft functionality, following update to PowerShell.
	Enterprise Core Feature Guide: Release 21.3-PB1	Subscriber Profiles	Documentation changes for Microsoft functionality, following update to PowerShell.
VOSS-1068: CRUD Support for Outstanding MS Teams Policies	Provider Core Feature Guide: Release 21.3	Introduction to Microsoft Teams Policies	Update documentation for CRUD support of MS Teams policies
	Enterprise Core Feature Guide: Release 21.3	Introduction to Microsoft Teams Policies	Update documentation for CRUD support of MS Teams policies
VOSS-1062: Microsoft Dynamic Emergency Calling (EKB-12878: Create templates for emergency device models)	Provider Core Feature Guide: Release 21.3-PB1	Teams Emergency Locations	Documentation added for MS Teams Emergency Calling
	Provider Core Feature Guide: Release 21.3-PB1	Teams Emergency Location Networks	Documentation added for MS Teams Emergency Calling
	Enterprise Core Feature Guide: Release 21.3-PB1	Teams Emergency Locations	Documentation added for MS Teams Emergency Calling
	Enterprise Core Feature Guide: Release 21.3-PB1	Teams Emergency Location Networks	Documentation added for MS Teams Emergency Calling
EKB-9720: New GUI drop-down lists improvements	Provider Core Feature Guide: Release 21.3-PB3	Search in VOSS Automate	Documentation updated for search and filter in drop-downs.
	Enterprise Core Feature Guide: Release 21.3-PB3	Search in VOSS Automate	Documentation updated for search and filter in drop-downs.
EKB-8094: Improve Menu Layout and Landing Page management pages	Provider Core Feature Guide: Release 21.3	Menu Layouts	Updated descriptions and screenshots for configuring menu layouts and landing pages in the Admin Portal.
	Provider Core Feature Guide: Release 21.3	Landing Pages	Updated descriptions and screenshots for configuring menu layouts and landing pages in the Admin Portal.
	Enterprise Core Feature Guide: Release 21.3	Menu Layouts	Updated descriptions and screenshots for configuring menu layouts and landing pages in the Admin Portal.
	Enterprise Core Feature Guide: Release 21.3	Landing Pages	Updated descriptions and screenshots for configuring menu layouts and landing pages in the Admin Portal.
EKB-4773: Disable “Failed Login Limiting per Source” in the “Default” Credential Policy for Provider deployments	Provider Core Feature Guide: Release 21.3	Customized Credential Policy
	Enterprise Core Feature Guide: Release 21.3	Customized Credential Policy
EKB-3999: Site summary page should show External ID and full address information	Provider Core Feature Guide: Release 21.3	Create a Site (provider deployment)
	Enterprise Core Feature Guide: Release 21.3	Create a Site
EKB-2620: Add “What would you like to do” Search box on Dashboard	Provider Core Feature Guide: Release 21.3-PB2	Introduction to the Admin Portal User Interface	Update documentation for enhanced search functionality in the Admin portal
	Provider Core Feature Guide: Release 21.3-PB2	Search in VOSS Automate	Update documentation for enhanced search functionality in the Admin portal
	Enterprise Core Feature Guide: Release 21.3-PB2	Introduction to the Admin Portal User Interface	Update documentation for enhanced search functionality in the Admin portal
	Enterprise Core Feature Guide: Release 21.3-PB2	Search in VOSS Automate	Update documentation for enhanced search functionality in the Admin portal
EKB-13696: Add MultiVendor MvsEnhancedProvider and MvsEnhancedCustomer role sets and BAP profiles to VOSS Automate	Provider Core Feature Guide: Release 21.3-PB3	User Roles	Documentation update for user roles
	Enterprise Core Feature Guide: Release 21.3-PB3	User Roles	Documentation update for user roles
EKB-13640: Allow a DN to be shared by phone and Unity Connection call handler pilot	Provider Core Feature Guide: Release 21.3-PB3	Auto-Attendant Call Handler	Added details for number sharing between Call Handlers and devices, where usage will change to Call_Handler_Pilot,Device
	Provider Core Feature Guide: Release 21.3-PB3	Add, Update, or Delete a Call Handler (Auto Attendant)	Added details for number sharing between Call Handlers and devices, where usage will change to Call_Handler_Pilot,Device
	Enterprise Core Feature Guide: Release 21.3-PB3	Auto-Attendant Call Handler	Added details for number sharing between Call Handlers and devices, where usage will change to Call_Handler_Pilot,Device
	Enterprise Core Feature Guide: Release 21.3-PB3	Add, Update, or Delete a Call Handler (Auto Attendant)	Added details for number sharing between Call Handlers and devices, where usage will change to Call_Handler_Pilot,Device
EKB-13541: Update license audit - Microsoft Teams & Voice calculation	Licensing and Subscriber Data Export Guide: Release 21.3-PB1	Detail License Customer Aggregate Data Export	Documentation updated for the license audit count logic for Microsoft Teams
	Licensing and Subscriber Data Export Guide: Release 21.3-PB1	License Anonymous Customer Aggregate Data Export	Documentation updated for the license audit count logic for Microsoft Teams
EKB-13265: Voicemail accounts are not getting deleted when deleting LDAP users	Provider Core Feature Guide: Release 21.3-PB2	LDAP User Sync	Document settings to delete or retain Cisco (CUCM) subscriber voicemail and Webex accounts when running LDAP user syncs after deleting a subscriber.
	Provider Core Feature Guide: Release 21.3-PB2	Global Settings	Document settings to delete or retain Cisco (CUCM) subscriber voicemail and Webex accounts when running LDAP user syncs after deleting a subscriber.
	Provider Core Feature Guide: Release 21.3-PB2	View and Manage Subscribers	Document settings to delete or retain Cisco (CUCM) subscriber voicemail and Webex accounts when running LDAP user syncs after deleting a subscriber.
	Enterprise Core Feature Guide: Release 21.3-PB2	LDAP User Sync	Document settings to delete or retain Cisco (CUCM) subscriber voicemail and Webex accounts when running LDAP user syncs after deleting a subscriber.
	Enterprise Core Feature Guide: Release 21.3-PB2	Global Settings	Document settings to delete or retain Cisco (CUCM) subscriber voicemail and Webex accounts when running LDAP user syncs after deleting a subscriber.
	Enterprise Core Feature Guide: Release 21.3-PB2	View and Manage Subscribers	Document settings to delete or retain Cisco (CUCM) subscriber voicemail and Webex accounts when running LDAP user syncs after deleting a subscriber.
	Advanced Configuration Guide: Release 21.3-PB2	Global Settings	Document settings to delete or retain Cisco (CUCM) subscriber voicemail and Webex accounts when running LDAP user syncs after deleting a subscriber.
	Provider HCS Dial Plan Management Support Guide: Release 21.3-PB2	Global Settings	Document settings to delete or retain Cisco (CUCM) subscriber voicemail and Webex accounts when running LDAP user syncs after deleting a subscriber.
EKB-13206: Host header injection vulnerability	Platform Guide: Release 21.3-PB2	Web Hosts Commands	New “web host” commands added.
EKB-13056: In MS Tenant instance view, having Test Connection and Sync All next to each other makes it too easy to unintentionally initiate a Sync All	Provider Core Feature Guide: Release 21.3-PB2	Configure Microsoft Tenant Connection Parameters	Update docs for new prompts confirming MS tenant connection tests and MS tenant syncs
	Enterprise Core Feature Guide: Release 21.3-PB2	Configure Microsoft Tenant Connection Parameters	Update docs for new prompts confirming MS tenant connection tests and MS tenant syncs
EKB-13017: Site Defaults Doc updated with the latest Microsoft policies	Provider Core Feature Guide: Release 21.3-PB3	Site Defaults	Updated the description for MS Teams policies in the site defaults
	Enterprise Core Feature Guide: Release 21.3-PB3	Site Defaults	Updated the description for MS Teams policies in the site defaults
	Business Admin Portal Guide: Release 21.3-PB3	Site Defaults	Updated the description for MS Teams policies in the site defaults
EKB-12968: Number Inventory - Support for customer-controlled fields (Description field)	Advanced Configuration Guide: Release 21.3-PB3	Number Inventory Flexibility and Description Customization	Added details for a way to dynamically populate VOSS non-managed number inventory fields
EKB-12904: Protocol cant be changed when adding a Phone from relation/SubscriberPhone	Provider Core Feature Guide: Release 21.3-PB1	Site Defaults	Update documentation around phone type and supported protocols
	Provider Core Feature Guide: Release 21.3-PB1	View and Manage Subscribers	Update documentation around phone type and supported protocols
	Provider Core Feature Guide: Release 21.3-PB1	Phones	Update documentation around phone type and supported protocols
	Enterprise Core Feature Guide: Release 21.3-PB1	Site Defaults	Update documentation around phone type and supported protocols
	Enterprise Core Feature Guide: Release 21.3-PB1	View and Manage Subscribers	Update documentation around phone type and supported protocols
	Enterprise Core Feature Guide: Release 21.3-PB1	Phones	Update documentation around phone type and supported protocols
	Business Admin Portal Guide: Release 21.3-PB1	Site Defaults	Update documentation around phone type and supported protocols
EKB-12811: Expand Summary Attributes for Schedule	Provider Core Feature Guide: Release 21.3-PB3	Create or Update a Schedule	Update details around attributes for scheduling
	Enterprise Core Feature Guide: Release 21.3-PB3	Create or Update a Schedule	Update details around attributes for scheduling
EKB-12810: Expand Summary Attributes for Data Sync	Provider Core Feature Guide: Release 21.3-PB3	Introduction to Data Sync	Update data sync topic with additional details around new summary attributes
	Enterprise Core Feature Guide: Release 21.3-PB3	Introduction to Data Sync	Update data sync topic with additional details around new summary attributes
EKB-12805: Line (device/cucm/Line) reset has no effect	Provider Core Feature Guide: Release 21.3-PB3	Reset-Restart Site Phones	Added a note that phones sharing a line or within a device pool can now be reset from the shared line or device pool.
	Enterprise Core Feature Guide: Release 21.3-PB3	Reset-Restart Site Phones	Added a note that phones sharing a line or within a device pool can now be reset from the shared line or device pool.
EKB-12793: Move Subscriber - Extension Mobility Only not Updating/Moving Line	Provider Core Feature Guide: Release 21.3-PB1	Move Subscriber	Updated description for moving of a subscriber with their device profile and line
	Enterprise Core Feature Guide: Release 21.3-PB1	Move Subscriber	Updated description for moving of a subscriber with their device profile and line
	Business Admin Portal Guide: Release 21.3-PB1	Move Subscriber	Updated description for moving of a subscriber with their device profile and line
EKB-12768: Number inventory should persist extra fields and not drop them when making numbers available	Provider Core Feature Guide: Release 21.3-PB3	Number Range Management	Added details on persisting and modifying values in Extra Fields
	Enterprise Core Feature Guide: Release 21.3-PB3	Number Range Management	Added details on persisting and modifying values in Extra Fields
	Provider HCS Dial Plan Management Support Guide: Release 21.3-PB3	Number Range Management	Added details on persisting and modifying values in Extra Fields
EKB-12708: Make entitlement profile empty in the data/SubscriberProfile instances for Hybrid	Provider Core Feature Guide: Release 21.3-PB1	Hybrid Service Definitions	Added a note to Hybrid Service Definitions that entitlement profiles are empty.
	Enterprise Core Feature Guide: Release 21.3-PB1	Hybrid Service Definitions	Added a note to Hybrid Service Definitions that entitlement profiles are empty.
EKB-12687: SDE add imAndPresenceEnable to Subscriber file for Cisco users	Platform Guide: Release 21.3-PB1	Subscriber Data Export	Added an entry to Subscriber Export Report.
	Licensing and Subscriber Data Export Guide: Release 21.3-PB1	Subscriber Data Export	Added an entry to Subscriber Export Report.
EKB-12677: Update “Existing Services” GUI rule to hide disabled services	Provider Core Feature Guide: Release 21.3-PB2	Create a Subscriber with Existing User	Docs updated for hiding fields for disabled services in Quick Add Subscriber
	Provider Core Feature Guide: Release 21.3-PB2	Quick Add Subscriber for CUCM Users	Docs updated for hiding fields for disabled services in Quick Add Subscriber
	Enterprise Core Feature Guide: Release 21.3-PB2	Create a Subscriber with Existing User	Docs updated for hiding fields for disabled services in Quick Add Subscriber
	Enterprise Core Feature Guide: Release 21.3-PB2	Quick Add Subscriber for CUCM Users	Docs updated for hiding fields for disabled services in Quick Add Subscriber
EKB-12324: Theme image filenames don’t work if # character included in the filename	Provider Core Feature Guide: Release 21.3-PB2	Manage Themes (Legacy Admin Portal)	Added a note around supported image filenames
	Enterprise Core Feature Guide: Release 21.3-PB2	Manage Themes (Legacy Admin Portal)	Added a note around supported image filenames
	Advanced Configuration Guide: Release 21.3-PB2	Manage Themes (Legacy Admin Portal)	Added a note around supported image filenames
EKB-12307: Add a feature to exclude model types from CallManager change collector service	Provider Core Feature Guide: Release 21.3-PB3	VOSS Automate Change Notification Functionality	Added details for configuring a model type list (MTL) for CUCM change notifications.
	Enterprise Core Feature Guide: Release 21.3-PB3	VOSS Automate Change Notification Functionality	Added details for configuring a model type list (MTL) for CUCM change notifications.
EKB-12295: Add “Use next available line” to MS Quick Add Subscriber	Provider Core Feature Guide: Release 21.3-PB1	Quick Subscriber for Microsoft Users	Update documentation for new field in Quick Subscriber for MS users
	Enterprise Core Feature Guide: Release 21.3-PB1	Quick Subscriber for Microsoft Users	Update documentation for new field in Quick Subscriber for MS users
EKB-12283: Licensing: Remove azureadonline logic from SDE and License Audit	Platform Guide: Release 21.3	MS Office 365 Data Export
	Licensing and Subscriber Data Export Guide: Release 21.3	MS Office 365 Data Export
EKB-12278: Add “Use next available line” to Quick Add Subscriber	Provider Core Feature Guide: Release 21.3-PB1	Quick Add Subscriber for CUCM Users	Update documentation for new field in QAS for CUCM users
	Enterprise Core Feature Guide: Release 21.3-PB1	Quick Add Subscriber for CUCM Users	Update documentation for new field in QAS for CUCM users
EKB-12247: Allow session reset in automate CLI	Platform Guide: Release 21.3-PB2	Terminal Reset	Update docs for new command to reset the terminal
EKB-12240: Support for Unified CM IM & Presence server in Insights asset onboarding automation	Provider Core Feature Guide: Release 21.3	Introduction to VOSS Insights Monitoring	Added support for IM&P CUCM servers to VOSS Automate/Insights asset onboarding automation.
	Provider Core Feature Guide: Release 21.3	Onboard Assets	Added support for IM&P CUCM servers to VOSS Automate/Insights asset onboarding automation.
	Provider Core Feature Guide: Release 21.3	Add a CUCM Server	Added support for IM&P CUCM servers to VOSS Automate/Insights asset onboarding automation.
	Enterprise Core Feature Guide: Release 21.3	Introduction to VOSS Insights Monitoring	Added support for IM&P CUCM servers to VOSS Automate/Insights asset onboarding automation.
	Enterprise Core Feature Guide: Release 21.3	Onboard Assets	Added support for IM&P CUCM servers to VOSS Automate/Insights asset onboarding automation.
	Enterprise Core Feature Guide: Release 21.3	Add a CUCM Server	Added support for IM&P CUCM servers to VOSS Automate/Insights asset onboarding automation.
EKB-12151: Add Summary Header GUI rule for Unified Messaging Account on Voicemail page	Provider Core Feature Guide: Release 21.3	Voicemail	On the Voicemail page, updated the summary header for Unified Messaging Account to display the user’s email address.
	Enterprise Core Feature Guide: Release 21.3	Voicemail	On the Voicemail page, updated the summary header for Unified Messaging Account to display the user’s email address.
EKB-12065: Add Microsoft license service plans to SDE	Platform Guide: Release 21.3	MS Office 365 Data Export	Service Plans report and also disabled service plans records.
	Licensing and Subscriber Data Export Guide: Release 21.3	MS Office 365 Data Export	Service Plans report and also disabled service plans records.
	Licensing and Subscriber Data Export Guide: Release 21.3	MS Office 365 Service Plans	Service Plans report and also disabled service plans records.
EKB-12031: Selecting all items on one page doesnt then allow selection of more items on the next page	Business Admin Portal Guide: Release 21.3	Lists	Updated documentation for usability improvements when selecting rows on multi-page lists.
EKB-12012: Add Summary Header GUI rule for Lines on CTI Route Point page	Provider Core Feature Guide: Release 21.3	CTI Route Points	Updated description for Directory Number in the CTI Route Points page field descriptions.
	Enterprise Core Feature Guide: Release 21.3	CTI Route Points	Updated description for Directory Number in the CTI Route Points page field descriptions.
	Provider HCS Dial Plan Management Support Guide: Release 21.3	CTI Route Points	Updated description for Directory Number in the CTI Route Points page field descriptions.
EKB-11892: Add Tenant Dial Plan field to MS Quick Add Subscriber	Provider Core Feature Guide: Release 21.3	Site Defaults	Updated details for choosing a Microsoft tenant dialplan.
	Provider Core Feature Guide: Release 21.3	Configure Microsoft Tenant Dialplan	Updated details for choosing a Microsoft tenant dialplan.
	Provider Core Feature Guide: Release 21.3	Quick Subscriber for Microsoft Users	Updated details for choosing a Microsoft tenant dialplan.
	Enterprise Core Feature Guide: Release 21.3	Site Defaults	Updated details for choosing a Microsoft tenant dialplan.
	Enterprise Core Feature Guide: Release 21.3	Configure Microsoft Tenant Dialplan	Updated details for choosing a Microsoft tenant dialplan.
	Enterprise Core Feature Guide: Release 21.3	Quick Subscriber for Microsoft Users	Updated details for choosing a Microsoft tenant dialplan.
	Business Admin Portal Guide: Release 21.3	Site Defaults	Updated details for choosing a Microsoft tenant dialplan.
EKB-11866: Add new data/AuthorizedAdminHierarchy model (without allowed hierarchies)	Provider Core Feature Guide: Release 21.3	Introduction to Self-service
	Enterprise Core Feature Guide: Release 21.3	Introduction to Self-service
EKB-11807: Delete Subscriber should provide option to leave hard phone instead of delete - similar to line behavior	Provider Core Feature Guide: Release 21.3	Global Settings	Add support for retaining hard-phones when subscribers are deleted.
	Provider Core Feature Guide: Release 21.3	View and Manage Subscribers	Add support for retaining hard-phones when subscribers are deleted.
	Enterprise Core Feature Guide: Release 21.3	Global Settings	Add support for retaining hard-phones when subscribers are deleted.
	Enterprise Core Feature Guide: Release 21.3	View and Manage Subscribers	Add support for retaining hard-phones when subscribers are deleted.
	Advanced Configuration Guide: Release 21.3	Global Settings	Add support for retaining hard-phones when subscribers are deleted.
	Provider HCS Dial Plan Management Support Guide: Release 21.3	Global Settings	Add support for retaining hard-phones when subscribers are deleted.
EKB-11716: Allow customization of “from address” field in platform notification email	Platform Guide: Release 21.3-PB3	Enable Health Monitoring	Update documentation for customized ‘From’ address for platform email notifications.
	Platform Guide: Release 21.3-PB3	Sending and Collecting Logs	Update documentation for customized ‘From’ address for platform email notifications.
	Platform Guide: Release 21.3-PB3	Warnings and Notifications	Update documentation for customized ‘From’ address for platform email notifications.
EKB-11638: Adhoc filter not cleared on logout	Provider Core Feature Guide: Release 21.3-PB2	Working with Lists	Added a note that filters on lists and transactions are cleared on log out
	Provider Core Feature Guide: Release 21.3-PB2	Filtering Transactions	Added a note that filters on lists and transactions are cleared on log out
	Enterprise Core Feature Guide: Release 21.3-PB2	Working with Lists	Added a note that filters on lists and transactions are cleared on log out
	Enterprise Core Feature Guide: Release 21.3-PB2	Filtering Transactions	Added a note that filters on lists and transactions are cleared on log out
EKB-11607: Add custom strings/boolean fields for GS Add Gateway Port	Provider Core Feature Guide: Release 21.3-PB3	Add Port to Analog Gateway	Update the docs for new custom string and boolean fields now available when adding a port to an analog gateway at a site.
	Enterprise Core Feature Guide: Release 21.3-PB3	Add Port to Analog Gateway	Update the docs for new custom string and boolean fields now available when adding a port to an analog gateway at a site.
EKB-11321: Add Countries entry to Provider Admin Menu	Provider Core Feature Guide: Release 21.3	Countries	Added documentation for managing Countries data, and new Countries menu item.
	Enterprise Core Feature Guide: Release 21.3	Countries	Added documentation for managing Countries data, and new Countries menu item.
EKB-11056: Add support to execute an LDAP Directory Sync on Unified CM	Provider Core Feature Guide: Release 21.3	CUCM LDAP Directory Sync	Add support for on-demand CUCM LDAP directory syncs to add new CUCM users from VOSS Automate.
	Enterprise Core Feature Guide: Release 21.3	CUCM LDAP Directory Sync	Add support for on-demand CUCM LDAP directory syncs to add new CUCM users from VOSS Automate.
EKB-11022: Add Generic Flow Through Provisioning hooks to LDAP/CUCM syncs	Provider Core Feature Guide: Release 21.3	Site Defaults	Added details for flow through provisioning and overbuild when syncing in CUCM and LDAP users.
	Provider Core Feature Guide: Release 21.3	Flow Through Provisioning	Added details for flow through provisioning and overbuild when syncing in CUCM and LDAP users.
	Provider Core Feature Guide: Release 21.3	Global Settings	Added details for flow through provisioning and overbuild when syncing in CUCM and LDAP users.
	Enterprise Core Feature Guide: Release 21.3	Site Defaults	Added details for flow through provisioning and overbuild when syncing in CUCM and LDAP users.
	Enterprise Core Feature Guide: Release 21.3	Flow Through Provisioning	Added details for flow through provisioning and overbuild when syncing in CUCM and LDAP users.
	Enterprise Core Feature Guide: Release 21.3	Global Settings	Added details for flow through provisioning and overbuild when syncing in CUCM and LDAP users.
	Advanced Configuration Guide: Release 21.3	Global Settings	Added details for flow through provisioning and overbuild when syncing in CUCM and LDAP users.
	Provider HCS Dial Plan Management Support Guide: Release 21.3	Global Settings	Added details for flow through provisioning and overbuild when syncing in CUCM and LDAP users.
	Business Admin Portal Guide: Release 21.3	Site Defaults	Added details for flow through provisioning and overbuild when syncing in CUCM and LDAP users.
EKB-10977: Add support for VG420 Analog Gateway	Provider Core Feature Guide: Release 21.3-PB3	Set up an Analog Gateway	Documentation updated to add support for VG420 Analog Gateway
	Enterprise Core Feature Guide: Release 21.3-PB3	Set up an Analog Gateway	Documentation updated to add support for VG420 Analog Gateway
EKB-10448: Use certificate thumbprint auth for MS Graph driver app registration	Provider Core Feature Guide: Release 21.3	VOSS Automate App Registration in Azure	Adds support in Azure app registration to set up authentication using either Client secret or Certificate.
	Provider Core Feature Guide: Release 21.3	Configure Microsoft Tenant Connection Parameters	Adds support in Azure app registration to set up authentication using either Client secret or Certificate.
	Enterprise Core Feature Guide: Release 21.3	VOSS Automate App Registration in Azure	Adds support in Azure app registration to set up authentication using either Client secret or Certificate.
	Enterprise Core Feature Guide: Release 21.3	Configure Microsoft Tenant Connection Parameters	Adds support in Azure app registration to set up authentication using either Client secret or Certificate.
EKB-10424: Add ability to include the Description in the Phone dropdown for Quick Add Subscriber	Provider Core Feature Guide: Release 21.3	Global Settings	Added ability to configure how phone names display in QAS and on Replace Phone page.
	Provider Core Feature Guide: Release 21.3	Replace Phone	Added ability to configure how phone names display in QAS and on Replace Phone page.
	Provider Core Feature Guide: Release 21.3	Quick Add Subscriber for CUCM Users	Added ability to configure how phone names display in QAS and on Replace Phone page.
	Enterprise Core Feature Guide: Release 21.3	Global Settings	Added ability to configure how phone names display in QAS and on Replace Phone page.
	Enterprise Core Feature Guide: Release 21.3	Replace Phone	Added ability to configure how phone names display in QAS and on Replace Phone page.
	Enterprise Core Feature Guide: Release 21.3	Quick Add Subscriber for CUCM Users	Added ability to configure how phone names display in QAS and on Replace Phone page.
	Advanced Configuration Guide: Release 21.3	Global Settings	Added ability to configure how phone names display in QAS and on Replace Phone page.
	Provider HCS Dial Plan Management Support Guide: Release 21.3	Global Settings	Added ability to configure how phone names display in QAS and on Replace Phone page.

VOSS Automate 21.3

What’s New by Feature¶