Administrator User Interface

The Business Administration Portal (BAP) interface menus and functionality is defined as an interface type in VOSS Automate, along with the required role-based access.

Note

The menus, features, and functionality described in this topic is based on the default interface type shipped with the VOSS Automate product. Your system administrator may have customized a Business Admin Portal custom interface for your organization. The look and feel, and the availability of features and dashboards, is defined via the interface type selected for your access role, and field display policies.

Refer to the Core Feature Guide for details.

The main interface is divided into three functional areas:

  1. Toolbar

  2. Menus

  3. Dashboards (either the home page, service dashboard, menu landing page, or lists)

new-bap-default-admin-gui

Toolbar

The table describes options on the Business Admin Portal toolbar:

Company brand and menu labels toggle

Displays your company brand as well as a toggle switch to show (<) or hide (>)the side menu labels.

Organization (hierarchy) selection

Triggers a pop-up that allows you to navigate to a specific level in the organization, for example, to provider, customer, or site level, so that you can view and manage resources at that hierarchy.

The hierarchy level you’re at remains visible at all times. For details, see Navigate Organizations.

Search icon

Opens the search dialog, where you can specify criteria to run a search. See Run a Search.

Transaction log icon

Opens the Transaction Log page, which lists the most recent transactions in your system.

See: View Transactions.

Messages icon

Opens Messages, which lists recent notification messages and transactions, including last login details, and a link to the transaction log.

Application mode icon

Allows you to toggle between the VOSS Automate Admin Portal and the Business Admin Portal (provided you have access to both interfaces).

Settings

A drop-down menu providing access to the following:

  • Profile name: links to your account, to view and/or edit the following:

    • Account Settings (view username, email address, role, last login, last password change)

    • Preferences (define whether the default application mode is Business Admin Portal or Admin Portal, provided you have access to both interfaces)

    • Password management: change your current password

  • About: opens the About page, displaying release and version information

  • Sign out

Home icon

Home button to go to the Business Admin Portal home page for your current hierarchy level.

Navigation breadcrumb

A navigation path adjacent to the Home button allows you to move to other areas of the system, based on your current location. For example, to go from an instance view (such as view subscriber) to a list of those instances (such as the subscriber list).

Help

Opens the system online help.

Landing Pages

Selecting a menu in the left navigation opens the related menu landing page, with options for viewing and managing the service or feature.

The default landing pages provide the following types of features:

Counters

Cards providing item counts relevant to the menu, for example, the number of sites, internal inventory, external inventory, lines, or subscribers.

Clicking on a counter opens the list view for the item.

new-bap-phones-counter-card

Quick Actions

Links to the screens for viewing and managing a feature or service.

Some quick action links, such as Delete, launch just a pop-up. If available, the View links (for example, view sites, view internal inventory) open the list views, allowing you to view and manage these items from the lists.

Graphs and charts

Visual display of data (if available), providing a quick view of metrics for the feature or service, for example, license usage information for the Webex App feature, at the current hierarchy.

new-bap-webex-license-usage-graph

Usage charts that illustrate time periods, for example Usage Growth, allow you to configure the chart to display in either weeks or months, using a drop-down located in the top right-hand corner of the chart.

bapv2-usage-growth_b

Home page

When logging in to the Business Admin Portal, the Home page is the first page you see. The Home page provides a summary view of your entire system, and includes:

Counters

Cards displaying the total number of sites, subscribers, and phones, at the current hierarchy level (for example, at customer or site level).

Click on a counter to go to the relevant menu landing page.

Quick Actions

Links to common tasks, including:

  • View Subscribers

  • View Phones

  • Reset Pin / Password

  • Logout Phone

  • Add Subscriber

  • Add Phone

  • Login User / Phone

Saved Searches

Links to saved searches.

MACDs Per Day

A graph indicating the number of move, add, and delete transactions performed at the specified hierarchy, in the past week.

Graphs display only when data is available.

Notifications

The following notification types display on the home page:

  • Session expiry notification:

    Displays alert message (“Your session will expire in <n> seconds.”) when the Idle Session Timeout (minutes) value in the credential policy associated with your user role is reached.

    Click Stay Logged In to continue your session. For details, see topics on credential policies and session timeouts in the Core Feature Guide.

  • Missing required fields:

    The system alerts you if you’re attempting to submit a form with missing required data.

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