Introduction to Self-Provisioning¶
The Cisco Unified Communications Manager (CUCM) Self-Provisioning feature allows an end user or administrator to add an un-provisioned phone to a CUCM system with minimal administrative effort. A phone can be added by plugging it into the network and following a few prompts to identify the user.
The following process is used to self-provision a phone:
The user or admin connects the phone to the network.
The phone auto-registers.
The user or admin dials the IVR application and satisfies the prompts.
The IVR application deletes the auto-registered phone and adds it back using templates associated with the user via their User Profile.
There are two requirements related to self-provisioning:
Before a phone can be self-provisioned, the user must exist in Cisco Unified Communications Manager along with their primary extension, self service ID, and user profile.
After the phone is self-provisioned, in order to do additional subscriber management for the user in VOSS Automate, the user, line, and phone must be at the site level in the VOSS Automate hierarchy.