Configure Route Partitions¶
A partition contains a list of route patterns (directory number (DN) and route patterns). Partitions facilitate call routing by dividing the route plan into logical subsets that are based on organization, location, and call type.
Partitions configuration tips¶
Note
Timesaver
Use concise and descriptive names for your partitions. The CompanynameLocationCalltype format usually provides a sufficient level of detail and is short enough to enable you to quickly and easily identify a partition. For example, CiscoDallasMetroPT identifies a partition for toll-free, inter-local access and transport area (LATA) calls from the Cisco office in Dallas.
If you are updating a partition, use the Apply Config button as described in the procedure to synchronize a partition with affected devices. When you apply the configuration to devices that are associated with the partition, all calls on affected gateways drop.
Log in as the provider, reseller, or customer administrator.
Perform one of the following:
If you signed in as the provider or reseller administrator, select Device Management > CUCM > Route Partitions.
If you signed in as the customer administrator, select Device Management > Advanced > Route Partitions.
Make sure that the hierarchy path is set to the correct level.
Perform one of the following:
To add a new route partition, click Add, then go to step 5.
To edit an existing route partition, click the line item in the table. Go to step 6.
In the pop-up, select from the drop-down the network device list (NDL) to which you are adding the route partition, and click OK.
Note
The NDL pop-up only appears when you are adding a new route partition. If you are updating an existing partition, go to step 6.
If you are adding the partition to a site hierarchy node, the NDL pop-up will not appear. You will go right to the route partitions add page using the NDL associated to the site.
From the Route Partitions page, modify the following fields as required.
Option
Description
Name (Mandatory)
Enter a name for the new partition that you are creating. Ensure that each partition name is unique to the route plan. Partition names can contain a-z, A-Z, and 0-9 characters, as well as spaces, hyphens (-), and underscore characters (_).
Note:
The length of the partition names limits the maximum number of partitions that can be added to a calling search space (CSS). The CSS partition limitations table provides examples of the maximum number of partitions that can be added to a CSS with partition names of fixed length.
Description
Enter a description of the new partition that you are creating. The description can include up to 50 characters in any language, but it cannot include double-quotes (“), percentage sign (%), ampersand (&), back-slash (), angle brackets (<>), or brackets ([ ]).
If you do not enter a description, Cisco Unified Communications Manager automatically enters the partition name in this field.
Default value: None
Time Schedule
From the drop-down list box, choose a time schedule to associate with this partition. The associated time schedule specifies when the partition is available to receive incoming calls.
This field is empty by default, which indicates that time-of-day routing is not in effect and the partition remains active.
With the time zone value in the following field, association of a partition with a time schedule configures the partition for time-of-day routing. The system checks incoming calls to this partition against the specified time schedule.
Time Zone
Choose one of the following options to associate a partition with a time zone:
Use Originating Device Time Zone: If you choose this option, the system checks the partition against the associated time schedule with the calling device’s time zone.
Time Zone: If you choose this option, choose a time zone from the drop-down list box. The system checks the partition against the associated time schedule at the time that is specified in this time zone.
These options all specify the time zone. When an incoming call occurs, the current time on the Cisco Unified Communications Manager gets converted into the specific time zone set when one option is chosen. The system validates this specific time against the value in the Time Schedule field.
The following table provides examples of the maximum number of partitions that can be added to a CSS if partition names are of fixed length.
Partition Name Length
Maximum Number of Partitions
2 characters
170
3 characters
128
4 characters
102
5 characters
86
…
…
10 characters
46
15 characters
32
Click Save. The route partition appears in the route partition list.
To modify any of these characteristics, click the item in the list, make your changes, and click Save.
To delete a route partition, check the box to the left of the Name column in the group list, and click Delete.