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Site Defaults

Overview

Site defaults provide the default values for several of the tasks performed during onboarding. When creating a site, a site defaults instance is created on the site, having the same name as the new site, and pre-populated with several default values.

For Provider deployments, when creating a Cisco HCS site dial plan, the site defaults on the site are updated with dial-plan-related attributes that are affected by the deployed site dial plan. Any related existing values are overwritten. When the site dial plan is removed, these values are reset (set to empty) in the site defaults.

The Site Defaults Doc (SDD) is useful for managing multi-site, multi-country customers. A SDD allows a Provider administrator (or higher) to define geo-specific information at a site level, allowing multinational sites to stay in sync.

Geo-specific information includes CUCM user-locale and network-locale defaults, as well as the CUC time zone and language defaults.

Site defaults may also be used to include a site for the overbuild, a VOSS Automate process that syncs in users, and which may include moving users to sites (based on model filter criteria chosen for the site defaults), and assigning services to subscribers at the sites (when flow through provisioning is enabled).

Edit Site Defaults

This procedure displays and updates site defaults.

Perform these steps:

  1. Log in to VOSS Automate (Admin Portal or Business Admin Portal), as Provider, Reseller, or Customer administrator.

  2. Choose an option:

    • From the Business Admin Portal, go to (default menus) Site Management > Site Defaults; then, select the relevant site to open the Site Defaults[site name] page.

    • From the Admin Portal, go to (default menus) Site Management > Defaults to open the Defaults page; then, select the relevant site to open the Defaults[site name] page.

  3. Click through the tabs to modify site default values:

    • General Defaults

    • Device Defaults

    • Line Defaults

    • User Defaults

    • CUC Defaults

    • HotDial Defaults

    • Overbuild Defaults

    • Move Filter Criteria

    • MS Teams

  4. Save your changes.

    Note

    • Field descriptions for the tabs on this screen are documented below.

    • Note that the SDD also contains ten custom string fields and ten custom boolean fields, which are, by default, untitled and hidden:

      • custom_string_1 to custom_string_10

      • custom_boolean_1 to custom_boolean_10

      To enable and use these fields, higher-level administrators can modify the field display policy (FDP) for the SDD (at a specific hierarchy). Once the fields are available, designers can reference the fields in custom configuration templates and workflows.

Related Topics

Defaults Page

On the Defaults page (Site Management > Defaults) you can view and edit a site’s default settings (the site defaults document, or SDD).

You can select the following tabs on this page:

  • General Defaults

  • Device Defaults

  • Line Defaults

  • User Defaults

  • CUC Defaults

  • HotDial Defaults

  • Overbuild Defaults

  • Move Filter Criteria

  • MS Teams

General Defaults Tab

Option

Default Value

Name

Mandatory. The same name as the site.

Only one instance of site defaults exists for a site.

Default CUCM Device Pool

Cu{CustomerId}Si{SiteId}-DevicePool

Default CUCM Location

Cu{CustomerId}Si{SiteId}-Location

Default CUCM Region

Cu{CustomerId}Si{SiteId}-Region

Default CUCM Date/Time Group

CMLocal

For Provider deployments, choose from the drop-down list.

Default User Locale

The user locale identifies a set of detailed information to support users at the specific location, including language and font. Choose the required user locale from the drop-down list, which contains all user locales available on the CUCM at the selected location.

Default Network Locale

The network locale contains a definition of the tones and cadences that the phones and gateways use at the specific location. Choose the required network locale from the drop-down list, which contains all network locales available on the CUCM at the selected location.

Default User Profile (for User Self Provisioning)

Choose from the drop-down list.

Default CUCM Hunt Pilot Partition

Cu{CustomerId}Si{SiteId}-Feature-PT

Default CUCM Call Pickup Partition

Cu{CustomerId}Si{SiteId}-Feature-PT

Default CUCM Call Park Partition

Cu{CustomerId}Si{SiteId}-Feature-PT

Default CUCM MeetMe Partition

Cu{CustomerId}Si{SiteId}-Feature-PT

Default CUCM Group

Defined via a macro in the CUSTOMER_TEMPLATE and the algorithm chosen for CUCM Group selection, either Least Utilized or Default.

See CUCM Group Selection in the Core Feature Guide for details.

Related Topics

Device Defaults Tab

Values on the Device Defaults tab are applied to the configuration template associated with adding a subscriber (SubcriberPhonePrePopulate).

Option

Default Value

Default CUCM Phone Product

Cisco 9971

Default CUCM Phone Protocol

SIP

Default CUCM Phone Button Template

Standard 9971 SIP

Default CUCM Phone Security Profile

Cisco 9971 - Standard SIP Non-Secure Profile

Default CUCM Phone Softkey Template

Standard User

Default CUCM Phone SIP Profile

Standard SIP Profile

Default CUCM Phone Presence Group

Standard Presence Group

Default CUCM Phone Common Profile

Standard Common Phone Profile

Default CUCM Phone Line E164 Mask

Enter a E164 mask value that will be applied as a default when devices have not been configured with static values.

Default CUCM Device CSS

Cu{CustomerId}Si{SiteId}-{countryIsoCode}- DP-Emer-CSS

Default CUCM User Subscribe CSS

Internal-CSS

Default CUCM Phone Subscribe CSS

Cu{CustomerId}Si{SiteId}-InternalOnly-CSS

Default CUCM Device Profile Product

Cisco 9971

Default CUCM Device Profile Protocol

SIP

When adding a phone (or when choosing a phone for a subscriber), the phone type you choose must support the protocol you wish to use (SIP or SCCP). If the phone type does not support the protocol, the protocol defaults to the protocol value set up in the site defaults (if the phone type supports the default protocol).

Default CUCM Device Profile Button Template

Standard 9971 SIP

Option

Default Value

Default CUCM Device Profile Line E164 Mask

None. Enter a E164 mask value that will be applied as a default when devices have not been configured with static values.

Default CUCM Device Profile EMCC CSS

None

Default CUCM Remote Destination Profile CSS

None

Default CUCM Remote Destination Profile ReRouting CSS

None

Default CUCM Remote Destination Profile Line E164 Mask

None. Enter a E164 mask value that will be applied as a default when devices have not been configured with static values.

Use National Mask Format

When this check box is selected, the E164 Mask will use the National format of the associated E164 Number.

For example, if the E164 Number has been added in the format +44 1234 5000, and this check box is selected, the E164 Mask on the device will have the International Dialing Code prefix removed e.g. +44, and a ‘0’ will be prefixed to the number e.g. 012345000.

Note:

For Quick Add Subscriber, set the following value in the E164 Mask field of the relevant phone, device profile and remote destination profile configuration template {{ macro.SDD_QAS_E164Number_MCR }}. See the “Reference CUCM Phone Template” CFT for an example configuration.

Line Defaults Tab

Values on the Line Defaults tab are applied to the configuration template associated with adding a line (line-cft).

Option

Default Value

Default CUCM Line BLF Presence Group

Standard Presence Group

Default CUCM Line Voicemail Profile

None

Default CUCM Line Partition

Default CUCM Line Alternate E164 Partition

None

Default CUCM Line CSS

Cu{CustomerId}Si{SiteId}-InternalOnly-CSS

Default CUCM Line Call Forward CSS

Internal-CSS

Default CUCM Line Call Forward No Answer CSS

Internal-CSS

Default CUCM Line Call Forward All CSS

Internal-CSS

Default CUCM Line Call Forward No Answer Internal CSS

Internal-CSS

Default CUCM Line Call Forward Busy CSS

Internal-CSS

Option

Default Value

Default CUCM Line Call Forward Busy Internal CSS

Internal-CSS

Default CUCM Line Call Forward No Coverage CSS

Internal-CSS

Default CUCM Line Call Forward No Coverage Internal CSS

Internal-CSS

Default CUCM Line Call Forward On Failure CSS

Internal-CSS

Default CUCM Line Call Forward On Failure Internal CSS

Internal-CSS

Default CUCM Line Call Forward Not Registered CSS

Internal-CSS

Default CUCM Line Call Forward Alternate Party CSS

CU1-DummyBlk-CSS

Default CUCM Line Call Forward Secondary CSS

Internal-CSS

User Defaults Tab

Option

Default Value

Default System User Role

{SiteName}SelfService

Default CUCM User BLF Presence Group

Standard Presence group

Default CUCM Service Profile

None

Default Self-service Language

Choose from the drop-down list of installed Self-service languages. Default is English (en-us).

Webex App - Use Organization’s Domain

Displays only when:

  • The entitlement profile allows the Webex App service

  • A Webex App server is configured

  • The subscriber and Webex App user have the same email address

  • Subscriber does not already have Jabber clients

  • CUCM calling behavior is not yet configured for the Webex App user

Enabling this option hides the following field: Webex App - UC Manager Profile

Default (when displayed) is unchecked (clear).

When enabled, Webex App provisioning via QAS refers to values generated via the following named macros in the device/spark/User configuration template (CFT):

  • SDD_WtCallBehaviourUcManagerProfile

  • SDD_WtUseOrgDomain

When the CFT with these macros is chosen for the QAS, the QAS uses site default values to provision Webex App (the macros allow QAS to determine whether the user has a Jabber client and whether CUCM calling behavior is configured).

Webex App - UC Manager Profile

Displays only when the following checkbox is clear (not selected): Webex App - Use Organization’s Domain

Choose the UC Manager profile from the drop-down.

Options in the drop-down are the UC manager profiles added via Services > Webex App > Customer Access

CUC Defaults Tab

For more information about the settings on this tab, see:

Cisco Unity Connection Localization

Option

Default Value

Default CUC Phone System

This field is populated by the Voice Mail workflow when a Voice Mail pilot number is associated with a site. Likewise, the field is reset (Empty) when the Voice Mail pilot number is disassociated from a site.

Default CUC Subscriber Template

This field is populated by the Voice Mail workflow when a Voice Mail pilot number is associated with a site. Likewise, the field is reset (Empty) when the Voice Mail pilot number is disassociated from a site.

Default CUC HTML Notification Template

Default_Dynamic_Icons

Default CUC SMPP Provider

None

Default CUC TimeZone

None. Choose from the drop-down list, for example: GMT-05:00-America-New_York. The timezones available in this drop-down are those added in Services > CUC Localization > CUC TimeZone Filters (see cross reference below).

You can also manually enter a valid timezone index value in this field, for example 035 for (GMT-05:00) Eastern Time (US and Canada). Note that the code entered must already be installed on the CUC server associated to this site.

Default CUC Language

None. Choose from the drop-down list, for example: English-US. The languages available in this drop-down are those in Services > CUC Localization > CUC Language Filters (see cross reference below).

You can also manually enter a valid Locale ID (LCID) value for the language in this field, for example 1036 for French - France. Note that the code entered must already be installed on the CUC server associated to this site.

Default Language That Callers Hear

None. Choose from the drop-down list:

  • Inherit Language From Caller

  • Use System Default Language

  • [Use the User Language] e.g. English (United States). See “Default CUC Language” above.

  • [Choice of Languages] e.g. Spanish (Spain Traditional). See “Default CUC Language” above).

HotDial Defaults Tab

Option

Default Value

Default PLAR CSS

None

Default HotDial TimeZone

None

Overbuild Defaults Tab

The Overbuild Defaults tab is visible only to Provider and Reseller administrators.

Settings on this tab:

  • Include Site for Overbuild (yes/no)

  • Create Internal Number Inventory at CustomerId (yes/no)

  • Overbuild Device Control (e.g., Move All Devices, Limit Moved Devices)

  • Add additional device pools

For more information about the settings on this tab, see:

Overbuild Site Defaults: Overview

Move Filter Criteria Tab

This tab defines the rules the system uses to match users to sites when syncing in users, and to determine whether users should be moved directly to the site as subscribers.

The model filter criteria you can choose (depending on the user type you’re syncing in, for example, Microsoft, LDAP, or CUCM), is configured in the Admin Portal, via (default menus):

  • Customizations > Model Filter Criteria, or in:

  • Flow Through Provisioning Configuration > Model Filter Criteria

Related Topics

MS Teams Tab

The table describes settings on this tab:

Option

Description

Manage Licenses and Allow User Staging

This checkbox defines whether Voss Automate may update the MSOL (Microsoft 365) user, typically, the licensing component.

When disabled (unchecked), VOSS Automate will never attempt to update a user’s license, and in this case, it won’t be possible to use Quick Subscriber to license a user and to provide them with baseline MS Teams configuration. The user must be properly licensed through the Microsoft online portal to allow VOSS Automate to provide accurate MS Teams configuration.

Additionally, disabling this setting hides the Line URI field in Quick Subscriber when:

  • The user is not licensed for Microsoft Teams

  • The user’s license includes feature group PhoneSystem

Enable this setting to allow users to be staged, licensed, and provisioned from Quick Subscriber.

Auto Delete VOSS4UC User

Defines whether to delete the user in VOSS Automate when the MS Azure AD online user is deleted.

This only applies to users located at the Site level. Users at Customer level will not be automatically deleted.

Default Tenant Dial Plan

Defines the default tenant dial plan for the site. For details, see Configure Microsoft Tenant Dialplan in the Core Feature Guide.

MS Teams Policies

Policies are synced in to VOSS Automate from MS Teams and are available in the SDD as defaults. You can choose a default policy for a site in the site defaults to automatically assign to subscribers at the site. When creating a subscriber via Quick Subscriber, the site default is used, but you can also edit the configuration template for the Quick Add Group (QAG) to use a policy different to the site defaults, or you can edit a subscriber directly to choose a different policy for that subscriber.

See Introduction to Microsoft Teams Policies in the Core Feature Guide

Default Usage Location

The country for default usage.

Related Topics

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