Manage Speed Dials and Busy Lamps (Phone Button Template)

To assign a speed dial or busy lamp field (BLF) to a button:

  1. Click Speed Dials & BLFs on the button bar. Your configured phones are displayed.

  2. Click the relevant ‘Phone’ to view the speed dials and busy lamp fields configured for that specific line (as determined by the phone button template for that phone). If a button has not yet been assigned to a busy lamp or speed dial, then the word ‘Unassigned’ is displayed in the Number field for that specific button.

  3. Click Assign this button next to the button to which you want to assign a speed dial or busy lamp.

  4. Enter information in the fields as required:

    • Number - The phone number (or URI) for this speed dial. Note that you must enter the telephone number (or URI) exactly as you would dial it from your desk phone, including an access code (such as 9), country code, or area code as applicable. A URI is in the username@host format, where the host can be an IPv4 address or fully qualified domain name. The username portion of a URI can be a maximum of 47 characters and the full URI a maximum of 254 characters.

    • Label - The name that you want to associate with this speed dial.

  5. Click Save when complete to assign the speed dial to the button.

Upon clicking Save at any stage, you are given a choice to apply the selected speed dial setting to all phones or to this phone only. Click the relevant button: Yes, Apply to all phones or No, only this phone.

To edit an existing speed dial or BLF entry, click Edit next to the button you want to edit. Enter new information in the relevant field as described above and click Save when complete.

To remove a speed dial or BLF entry, click Remove next to the entry that you want to remove and click Save. The button number returns to the Unassigned status.