Microsoft Licenses

Overview

VOSS Automate can be used to assign, modify, and remove Microsoft user licenses.

To allow VOSS Automate to manage Microsoft user licenses, you will need to enable the following setting in the site’s defaults (Site Management > Defaults, MS Teams tab): Manage Licenses and Allow User Staging

When VOSS Automate is enabled for license management:

  • Admins can use Quick Subscriber to optionally configure the correct licensing and MS Teams configuration when onboarding new users.

  • Microsoft license data can be synced in to VOSS Automate from the Microsoft cloud, and specified in the Quick Add Group (QAG) configuration templates as part of the provisioning workflow.

Users are placed in staging (an unsaved state) while license data is synced in to VOSS Automate. A licensed user may be assigned with a line and available number in VOSS Automate.

Targeted syncs may be scheduled from VOSS Automate to poll the Microsoft cloud for changes at regular intervals. Users are automatically provisioned in VOSS Automate, based on their service profiles and assigned licenses. The sync process moves Microsoft users to appropriate sites with the correct configuration, based on the site defaults, filter criteria, and user service profiles. The number assigned to the user is added to a number inventory in VOSS Automate, and is flagged with the user’s name.

Note

  • To view staged users, go to (default menu) Subscriber Management > Subscriber Staging.

  • Users can only be licensed and staged if the following setting in the site defaults is enabled (accessed via, default menus, Site Management > Defaults, on the MS Teams tab): Manage Licenses and Allow User Staging

  • Starting with VOSS Automate v21.3-PB1, you can, with immediate effect, un-stage a user waiting in the staging queue. This executes a direct sync to the Microsoft cloud to determine whether the user has appeared in MS Teams after their licensing update.

View Microsoft Licenses by Customer

To view all Microsoft licenses synced currently synced in to VOSS Automate, go to (default menu) Subscriber Management > Licenses. The Licenses summary list view provides the following license details per customer:

  • SKU ID

  • Number of active licenses

  • Number of used licenses

  • Customer name

View a Subscriber’s Microsoft Licenses

To view the license details of individual subscribers via the Subscriber management functionality:

  1. Go to (default menu) Subscriber Management > Subscribers.

  2. Click on a subscriber to open the Subscribers [subscriber name] page.

  3. Select the MS Licenses tab.

  4. View currently enabled licenses for the subscriber.

Offboarding Users and Licensing

Offboarding a user in VOSS Automate simply involves removing the user’s licenses. See Onboarding Microsoft Users

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