Sync Users, Lines, and Phones from CUCM

This procedure syncs users, lines, and phones from Cisco Unified Communications Manager (CUCM).

Note

Syncing lines and phones is meant only for self-provisioning and is not intended for a full migration scenario. Only Jabber and desk phones are supported for syncing from CUCM. Single Number Reach (SNR) and Extension Mobility are not supported in terms of adding to CUCM first and then syncing into VOSS Automate.

Use MIF filter to detect the un-synced users, and purge them from the affected site. After the users are purged, import the CUCM once again.

  1. Set the hierarchy path to the hierarchy node where the CUCM server is.

  2. Go to (default menu) User Management > Sync & Purge > CUCM Users, Lines, and Phones.

  3. Complete the following fields.

Field

Description

Remove Log Messages

Select this check box if you want to remove user management logs before synchronizing.

Remove Log Direction

Choose Local to remove logs at the hierarchy of the selected Unified CM. Select Down to remove logs at and below the hierarchy of the selected Unified CM. This field appears only if the Remove Log Messages check box is selected.

Action

Choose synchronize. This field is mandatory.

Cisco Unified CM

Choose the Unified CM server. Data is synchronized from the selected Unified CM. This field is mandatory.

  1. Click Save to start synchronizing.