Role Mapping for Prime Collaboration Assurance

Service providers deploying VOSS Automate use role-based access control (RBAC) to restrict certain management actions to a specific set of users. Administrators at each level have access to the information in all hierarchy levels below them.

Prime Collaboration Assurance roles are hierarchical in the following order:

  1. Super Administrator - Includes all privileges of System Administrator, Network Administrator, Operator, and Help Desk, along with the Super Administrator permissions.

  2. System Administrator.

  3. Network Administrator - Includes all privileges of Operator and Help Desk, along with the Network Administrator permissions.

  4. Operator - Read-only administrative access.

  5. Help Desk.

VOSS Automate roles map to the Prime Collaboration Assurance roles shown in the following table. You can find Roles in VOSS Automate under Role Management > Roles. The three drop-down lists that are important in VOSS Automate are Hierarchy Type, Service Assurance Role Type, and HCS Component Access.

Prime Collaboration Assurance roles are shown in this table in hierarchical order from top to bottom. The role shown in BOLD represents the highest role available.

Role Mapping Between VOSS Automate and Prime Collaboration Assurance

Hierarchy Type in VOSS Automate

Service Assurance Role Type

HCS Component Access

Prime Collaboration Assurance Role

Notes

Provider

Administrator

Fulfillment and Service Assurance

Super Administrator, System Administrator, Network Administrator

Provider roles are always the top organization unit in the VOSS Automate navigation tree.

The Provider roles can see all devices, including shared devices such as Cisco Unified Border Element (SP Edition).

A Provider with this role has Administrative level access to VOSS Automate and Prime Collaboration Assurance.

A Provider with this role has Administrative

Service Assurance Only

level access to VOSS Automate and Prime Collaboration Assurance.

Fulfillment Only

Not Applicable

A Provider with this role has Administrative level access to VOSS Automate.

Operator

Fulfillment and Service

Operator, Help Desk

A Provider with this role has Administrative level read-only access to VOSS Automate and Prime Collaboration Assurance.

Hierarchy Type in VOSS Automate

Service Assurance Role Type

HCS Component Access

Prime Collaboration Assurance Role

Notes

Service Assurance Only

A Provider with this role has Administrative level read-only access to VOSS Automate and Prime Collaboration Assurance.

Fulfillment Only

Not Applicable

A Provider with this role has Administrative level read-only access to VOSS Automate.

Reseller

Administrator

Fulfillment and Service Assurance

Network Administrator

These roles can only see the customer information that belongs to your Reseller organization.

A Reseller with this role has Administrative level access to VOSS Automate and Prime Collaboration Assurance.

Service Assurance Only

Network Administrator

A Reseller with this role has Administrative level access to VOSS Automate and Prime Collaboration Assurance.

Fulfillment Only

Not Applicable

A Reseller with this role role has Administrative level access to VOSS Automate.

Hierarchy Type in VOSS Automate

Service Assurance Role Type

HCS Component Access

Prime Collaboration Assurance Role

Notes

Operator

Fulfillment and Service Assurance

Operator, Help Desk

A Reseller with this role has Administrative level read-only access to VOSS Automate, Hosted Collaboration Mediation-Fulfillment, and Prime Collaboration Assurance.

Service Assurance Only

Operator, Help Desk

A Reseller with this role has Administrative level read-only access to VOSS Automate and Prime Collaboration Assurance.

Fulfillment Only

Not Applicable

A Reseller with this role has Administrative level read-only access to VOSS Automate and Hosted Collaboration Mediation-Fulfillment.

Customer

Administrator

Fulfillment and Service Assurance

Network Administrator

With this role you can only see your own customer information.

A Customer with this role has Administrative level access to VOSS Automate, Hosted Collaboration Mediation-Fulfillment, and Prime Collaboration Assurance.

Service Assurance Only

Network Administrator

A Customer with this role has Administrative level access to to VOSS Automate and Prime Collaboration Assurance.

Hierarchy Type in VOSS Automate

Service Assurance Role Type

HCS Component Access

Prime Collaboration Assurance Role

Notes

Fulfillment Only

Not Applicable

A Customer with this role has Administrative level access to VOSS Automate and Hosted Collaboration Mediation-Fulfillment.

Operator

Fulfillment and Service Assurance

Operator, Help Desk

A Customer with this role has Administrative level read-only access to VOSS Automate, Hosted Collaboration Mediation-Fulfillment, and Prime Collaboration Assurance.

Service Assurance Only

Operator, Help Desk

A Customer with this role has Administrative level read-only access to VOSS Automate and Prime Collaboration Assurance.

Fulfillment Only

Not Applicable

A Customer with this role has Administrative level read-only access to VOSS Automate and Hosted Collaboration Mediation-Fulfillment.