Number Status and Usage¶
Values in the Status and Usage columns in the Number Inventory allow administrators to understand how numbers are used at a specific hierarchy level.
Note
To access the Number Inventory, go to (default menus) Number Management > Number Inventory.
The table describes values in the Status and Usage columns in the Number Inventory:
Number Use |
Device |
Status |
Usage |
Vendor 1 |
|---|---|---|---|---|
Not used by anything |
- |
Available |
blank |
blank |
Phone Line 2 |
device/cucm/Phone (line instance) |
Used |
Device |
blank |
Device Profile Line |
device/cucm/DeviceProfile (line instance) |
Used |
Device |
blank |
Remote Destination Profile Line |
device/cucm/RemoteDestinationProfile (line instance) |
Used |
Device |
blank |
Hunt Pilot 2 |
device/cucm/HuntPilot |
Used-Utility |
Hunt_Pilot |
blank |
Pickup Group Pilot |
device/cucm/CallPickupGroup |
Used-Utility |
Pickup_Group_Pilot |
blank |
System Call Handler |
device/cuc/Callhandler (System only) |
Used-Utility |
Call_Handler_Pilot |
blank |
Voicemail Pilot |
device/cucm/VoicemailPilot |
Used-Utility |
Voicemail_Pilot |
blank |
Meet Me |
device/cucm/MeetMe |
Used-Utility |
Meet_Me |
blank |
CTI Route Point |
device/cucm/CtiRoutePoint |
Used-Utility |
CTI_RoutePoint |
blank |
Call Park |
device/cucm/CallPark |
Used-Utility |
Call_Park |
blank |
Directed Call Park |
device/cucm/DirectedCallPark |
Used-Utility |
Directed_Call_Park |
blank |
VOSS Phone |
data/PRS_MultiVendorPhone_DAT |
Used-Utility |
VOSS_Phone |
phoneVendor |
MS Teams Line URI |
device/msteamsonline/CsOnlineUser (LineURI) |
Used |
User |
Microsoft |
Not used by anything |
Available |
blank |
Microsoft 3 |
|
Number in cooling 4 |
Cooling |
- |
blank |
|
Number reserved 5 |
Reserved |
- |
blank |
Footnotes
- 1
Default vendor value is blank (for Cisco).
- 2(1,2)
If a number is used by both a Phone and Hunt Pilot then the Usage column will display both usage values, i.e.
Device,Hunt_Pilot. This could be the case if you change the Partition and enter the DN manually so that they share the same DN.However, the Status column will display only one status, i.e. the status triggered by the most recent transaction. The Status would change from Used to Used-Utility if you added the Hunt Pilot last. If it was already a Hunt Pilot and then you added it to a Phone, then Status would change from Used-Utility to Used.
Numbers can also be shared between Call Handlers and one or more device types. Status depends on whether Call Handler or devices were added first to the number. Usage will typically be
Call_Handler_Pilot,Device.- 3
For Microsoft, number type: Operator Connect or Calling Plan.
- 4
If a number is currently in Cooling, the release date indicates when the number will come out of cooling.
- 5
If a number is currently Reserved, you can enter an optional Tag to identify the user for which the number is reserved. An optional Reservation notes field is also available to allow you to enter additional information regarding the reserved number.
Related Topics
For details on call handlers and shared numbers, see Auto-Attendant Call Handler.Cisco-Microsoft Hybrid Number Inventory¶
A Cisco-Microsoft hybrid setup is an integration of Cisco and Microsoft capability where we route Microsoft calls via Cisco Unified CM.
In a hybrid setup, the Internal Number Inventory (INI) can be set up in 2 ways:
E164 number based, for example:
an INI entry 3334567 is mapped to an external number of +15553334567.
The number 3334567 is set up in Cisco (along with routing for the mapped external number).
The number +15553334567 is set up in Microsoft as the line.
The numbers 3334567 and +15553334567 should be seen as the same number from an INI tracking perspective.
Internal number based (site code+extension or just extension)
an E164 number is generated by adding a prefix (+88800) to the internal number for setup in Microsoft.
Note
The named macro called MultiVendorLine-InternalExt-E164Prefix is used to store the prefix - currently set to +88800.
For example, 3334567 is set up as an internal number for the user and no external number is mapped. The line is selected in the Hybrid setup. Then the prefix is added, so the number +1888003334567 is the number in MS Teams for that user.
Important
The numbers 3334567 and +888003334567 should be seen as the same number from an INI tracking perspective. The mapping is also reflected in the Audit Number Inventory. In this case, an update of the inventory takes place so that these are not counted as two separate numbers.
The table below sums up the Number Inventory data for these cases.
Note that Extra2 and Extra4 hold the service type and E164 number (includes generated) respectively.
Scenario |
Status |
Vendor |
E164 Number 6 |
Usage |
Extra2 |
Extra4 |
|---|---|---|---|---|---|---|
Cisco-MS-Hybrid |
Used |
Cisco, Microsoft |
Exists |
Device, User |
Cisco-MS-Hybrid |
<blank> |
Cisco-MS-Hybrid 7 |
Used |
Cisco, Microsoft |
<blank> |
Device, User |
Cisco-MS-Hybrid |
+88800<INI> |
Cisco-No-Services |
Avail |
<blank> |
<blank> |
<blank> |
<blank> |
<blank> |
Cisco-Only |
Used |
<blank> |
Exists |
Device |
<blank> |
<blank> |
MS-Only-Entvoice |
Used |
Microsoft |
Exists |
User |
MS-Only-Entvoice |
<blank> |
MS-Only-Entvoice |
Used |
Microsoft |
<blank> |
User |
MS-Only-Entvoice |
+88800<INI> |
MS-Only-Hybrid |
Used |
Microsoft |
Exists |
User |
MS-Only-Hybrid |
<blank> |
MS-Only-Hybrid |
Used |
Microsoft |
<blank> |
User |
MS-Only-Hybrid |
+88800<INI> |
MS-Only-No-Entvoice |
Avail |
<blank> |
<blank> |
<blank> |
<blank> |
<blank> |
No-Hybrid-Service |
Avail |
<blank> |
<blank> |
<blank> |
<blank> |
<blank> |
Footnote
Details and Usage¶
Selecting a specific number from the Number Inventory list view, opens the details view for that number.
The Number Details tab shows read only details for the number, for example Internal Number, Status, Usage, as well as editable fields such as Tag, Description, Reservation Notes, etc. In the case of Cisco-Microsoft hybrid entries, the vendor added would be “Cisco, Microsoft”.
The Usage tab provides links to all instances where the number is used. In the case of Cisco-Microsoft hybrid usage, the last vendor added would be appended, as seen above in the “Device, User” instances.
Note
If the same number is shared by multiple devices/services of the same type, using different partitions, only the first 10 instances will be displayed.