CUCM Configuration for Self-Provisioning¶
To use self-provisioning, regardless of whether top-down or bottom-up user management is used, you must complete these one-time configuration tasks on Cisco Unified Communications Manager (CUCM):
Ensure that the Cisco CallManager, Cisco CTIManager, and Self-Provisioning IVR services are activated
Configure Auto Registration
Create one partition and calling search space unique for self-provisioning
Configure an Application User and credentials so the system can connect to the IVR self-provisioning service
Configure a CTI Route Point (provides the number that users dial to connect to the IVR)
Configure Self-Provisioning with the Application User and CTI Route Point
Refer to the Cisco Unified Communications Manager documentation for details.