Hybrid Multi-Vendor Move

Use the Hybrid Cisco-Microsoft Management > Hybrid Multi-Vendor Move menu to in the case where there are existing Cisco Unified CM users at various sites, and then syncing in the MS users at customer level. A check for mapping matches is carried out at site level to move the corresponding MS users down.

Prerequisites

  • The Global Setting Enable Cisco / Microsoft Hybrid is enabled, so that the Hybrid Cisco-Microsoft Management menu is available. See: Enabled Services at Global Settings.

Move Scenarios

All of the Cisco move functionality is available, as well as extra workflows for the hybrid moves.

The following scenarios are supported:

  • Scenario 1

    • Move MS Teams, MS 0365

    • Set tenantDialplan (optional), onlineVoiceRoutingPolicy (optional)

    • Move INI and E164 association (if it is in a 1-to-1 association) and create at new site with new country if different

    • Delete SNR at home site and Add SNR at new site

    • Set the INI at new site according to Service Type

  • Scenario 2

    • Move MS Teams, MS 0365

    • Set tenantDialplan (optional), onlineVoiceRoutingPolicy (optional)

    • Move INI

    • Delete SNR at home site and Add SNR at new site

    • Set the INI at new site according to Service Type

  • Scenario 3

    • Move MS Teams, MS 0365

    • Set tenantDialplan (optional), onlineVoiceRoutingPolicy (optional)

    • new INI at new site

    • Delete SNR at home site and Add SNR at new site

    • Set the INI at new site according to Service Type

  • Scenario 4

    • Move MS Teams, MS 0365

    • Set tenantDialplan (optional), onlineVoiceRoutingPolicy (optional)

    • new INI/E164 association at new site

    • Delete SNR at home site and Add SNR at new site

    • Set the INI at new site according to Service Type

  • Scenario 5

    • Move MS Teams, MS 0365

    • Set tenantDialplan (optional), onlineVoiceRoutingPolicy (optional)

    • Do nothing with lines, do not select anything in Lines tab - the assumption is that there was a bulk pre-move of lines to the new site: INI and/or INI/E164 numbers.

    • Delete SNR at home site and Add SNR at new site

    • Set the INI at new site according to Service Type

  • Scenario 6

    • If INI is associated to a range of E164s and there is an attempted move line, then this fails with workflow validation.

Note

If the subscriber has any other Cisco Services which were not added by the Hybrid feature, such as Phone, EM, RDP, VM etc., these will be moved by the Cisco Subscriber move workflows during the Hybrid-Multivendor-Move calls.

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