Associate CER with Customers

Prerequisites:

  • A customer must be configured.

  • Perform this procedure at any hierarchy level at or above where the CER is configured, when you configure the VM in Cisco Unified Communications Domain Manager 10.6(x), or perform it at any time after the VM has been created.

Perform these steps:

  1. Log in as a Provider or Reseller administrator.

  2. Choose Device Management > CER > Servers.

  3. Click the name of the CER cluster to associate with a customer.

  4. Click the Customer Association tab.

    Note:

    The list of customers that appear on this tab are those at, and below your current hierarchy. For example, if you are at the Provider level, and the CER is at Reseller1, you can see all customers at the Provider level and below. An error will occur if you try to associate a customer out of the CER’s scope.

  5. Select the check box to the left of each customer to be associated with the CER cluster.

    Note: To remove one or more customer associations from the CER cluster, clear the box for each customer to be disassociated from the cluster.

  6. Click Save.