Bulk Update Webex App Users

This procedure generates CSV files to perform bulk actions on import into Webex App Control Hub.

  1. In the Admin Portal, go to (default menus) Subscriber Management > Webex App > Bulk Update Webex App Users.

  2. Choose the relevant hierarchy (Customer or below), where your Webex App users reside.

  3. On the Bulk Update Webex App Users page, to filter users at your current hierarchy, choose a user filter from the User Filter drop-down. For example, all users or only users with Hybrid Calling enabled.

  4. Select the relevant User Template, which contains the settings to apply to the filtered users. For example, to provide messaging only, select the Webex App User Messaging Only Template.

  5. Choose whether to generate a combined CSV file for the hierarchy or individual files for each user, or both (generates multiple files).

  6. Fill out the CSV Recipient Email Address. This defaults to the VOSS Automate administrator email address.

  7. If necessary, you can select more users (move users from the Available field to the Selected field. Else move all users.

  8. Click Save. The message is sent with the CSV file attachment.