Associate Custom Schemas to Customers

Use this procedure to bundle a set of schemas together to form a Type 1 to Type 4 dial plan that can be applied to a customer. You can use the default Type 1 to Type 4 schemas that are predefined and specify the Core Schemas, Feature Schemas, and Country Schemas for a customer.

  1. Log in to VOSS Automate as the Administrator, Provider or Reseller.

  2. Select Dial Plan Management > Advanced Configuration > Associate Custom Dial Plan Schema Group.

  3. From the list of default Type 1 to Type 4 dial plan schemas, choose the one to be customized for a customer, by clicking on its box in the leftmost column.

  4. From the General tab, enter a new unique name for the dial plan schema group in the Dial Plan Schema Group Name field.

  5. If desired, add a description of the new dial plan schema group in the Description field.

  6. Modify or add site defaults, core schemas, feature schemas, country schemas or custom workflows for the customer as desired by clicking on the appropriate tab as follows:

    1. From the Site Defaults tab, modify site defaults as required. For more information on site defaults, refer to Modify Site Defaults.

    2. From the Core Schemas tab, modify the fields as required. For desired core schemas, select a trigger event from the Dial Plan Schema Usage drop-down menu, then select the hierarchical level for the core schema in the Dial Plan Schema Scope drop-down menu. For a description of the trigger events, refer to Default Dial Plan Event Triggers. From the Dial Plan Schema Name drop-down menu, select the schema that will be triggered by the event. This drop-down list includes all default and created schemas from the Create Schemas procedure.

    3. From the Feature Schemas tab, modify the fields as required. For desired feature schemas, select a trigger event from the Dial Plan Schema Usage drop-down menu, then select the hierarchical level for the feature schema in the Dial Plan Schema Scope drop-down menu. For a description of the trigger events, refer to Default Dial Plan Event Triggers. From the Dial Plan Schema Name drop-down menu, select the feature schema that will be triggered by the event. This drop-down list includes all default and created feature schema from the Create Schemas procedure.

    4. From the Country Schemas tab, modify the fields as required. For desired country schemas, select a trigger event from the Dial Plan Schema Usage drop-down menu, then select the country dial plan from the Country Name drop-down menu. Select the hierarchical level for the country schema in the Dial Plan Schema Scope drop-down menu. For a description of the trigger events, refer to Default Dial Plan Event Triggers. From the Dial Plan Schema Name drop-down menu, select the country-specific schema that will be triggered by the event. This drop-down list includes all default and created schemas from the Create Schemas procedure.

    5. From the Custom Workflows tab, modify any other schema you need that are not included in any of the previous schema group tabs. From the Dial Plan Event drop-down menu, select an event trigger for your custom schema. Contact Advanced Services if you require an event trigger that is not in the list. For a description of the trigger events, refer to Default Dial Plan Event Triggers. From the Workflow drop-down menu, select the custom workflow to execute when the dial plan event is triggered.

  7. Click Save to save the new dial plan schema group. The new dial plan schema group appears in the list of groups.