Entitlement Enforcement¶
Device Groups¶
A user to whom an entitlement profile is applied is limited to devices in the device groups assigned in the entitlement profile. Adding a Phone to a user in Subscriber Management fails if the added Phone is not in a device group assigned to the entitlement profile applied to the user.
Device Limits¶
A user to whom an entitlement profile is applied is subject to the following device limits set in the entitlement profile:
Total number of devices
Total number of devices in a device group
Adding a Phone to a user in Subscriber Management fails if the total number of devices limit or the total number of devices in a device group limit is exceeded.
Transaction Log¶
The transaction log messages contain detailed information that can be used to determine what entitlement profile limitation caused an action to fail.
Service Levels¶
The table describes the impact on a user when a service is disabled in the entitlement profile applied to the user.
Note
An entitlement profile can be explicitly assigned to a user, or implicitly applied if an entitlement profile is designated as the default entitlement profile in a hierarchy node at or above the user’s hierarchy node.
Service disabled |
Result |
|---|---|
When this check box is selected, this entitlement |
|
Default Profile |
profile will be the default entitlement profile displayed in the Quick Add Subscriber Entitlement Profile drop-down. |
Voice |
Adding a phone to a user in Subscriber Management fails. For an existing user with a phone with this profile (where voice is disabled), the update of the user from "Subscriber Management" fails, unless the existing phones for the user are dissociated. |
Voicemail |
Adding Voicemail to a user in Subscriber Management fails. For an existing user with Voicemail, updates in Subscriber Management fail after an entitlement profile with Voicemail disabled is applied to the user. |
Presence |
Enabling Cisco Unified Communications Manager IM and Presence Service for a user in Subscriber Management fails. For an existing user with Cisco Unified Communications Manager IM and Presence Service enabled, updates in Subscriber Management fail after an entitlement profile with Presence disabled is applied to the user. |
Extension Mobility |
Adding Extension Mobility to a user in Subscriber Management fails. For an existing user with Extension Mobility, updates in Subscriber Management fail after an entitlement profile with Extension Mobility disabled is applied to the user. |
Single Number Reach |
For a new user, adding Single Number Reach in Subscriber Management fails, and for an existing user with Enable Mobility checked, adding Single Number Reach fails after an entitlement profile with Single Number Reach disabled is applied to the user. |
Conferencing |
Adding or assigning Conferencing feature to the subscriber fails if this field is enabled. For an existing subscriber if you enable Conferencing and an entitlement profile with Conferencing disabled is applied, the update operation fails. |
Contact Center |
Contact Center is not available for a new subscriber if this field is disabled. If Contact Center is enabled for an existing subscriber, and an entitlement profile with Contact Center disabled is applied, the update operation fails. |