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Webex App Workspaces

Overview

You can define Webex App workspaces of various types in VOSS Automate. For example, meeting rooms or open spaces.

When adding or updating a workspace, the details you add to the Workspaces page in the Admin Portal is formatted as a sequence of manual steps, in an email message. The manual steps are to be performed in the Webex App Control Hub.

See: Global Settings for an email message example.

The content of the manual steps for a workspace configuration display in the Steps content via the (default menus) Subscriber Management > Webex App > Manual Steps.

Add a Webex App Workspace

This procedure adds a Webex App workspace.

  1. In the Admin Portal, go to (default menus) Subscriber Management > Webex App > Workspaces.

  2. Choose the relevant hierarchy.

  3. Provide a workspace name, and capacity, and from the Type field, choose the workspace type.

  4. In the Send Device Activation Code To field, fill out the email address(es) where the device type code is sent.

    Note

    This code is unique to this created workspace and is entered into the device itself.

    Once the code is created, the Device Activation Code (read only) value is returned and shown, as well as its Device Activation Code Expiration Date.

    A VOSS Automate schedule checks the expiration date and generates a new code. The SIP Address of the workspace is also shown.

  5. In the Calling section, choose the calling behavior (free or hybrid).

    Note

    The hybrid calling option displays additional fields where you need to choose a site and an available directory number, which then generates a mail ID is generated from CUCM. The auto-generated value in the Mail ID from Unified CM field uses the following:

    wt_ + <random-number> + the email hostname set up for the Webex App service

    For example, wt_886821663180@myhost.com.

    A subscriber user for the device is then added at the selected site, with the following:

    • User Id and Last Name: wt_886821663180

    • First Name: workspace Name

    • Primary Extension: Directory Number

    • Phone: Spark Remote device with workspace specific settings

    Once the device code is entered, the page displays details of the device associated with the workspace in the Devices group, for example: Product, Connection Status and IP Address. A link to the device is then also available, to show details (read only) as listed under the Devices menu for Webex App.

    The new workspace is listed on the Workspaces list view.

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Webex App Manual Steps