What’s New by Document

Provider Core Feature Guide: Release 21.3

  • EKB-10424: Add ability to include the Description in the Phone dropdown for Quick Add Subscriber. See: Global Settings

    Added ability to configure how phone names display in QAS and on Replace Phone page.

  • EKB-10424: Add ability to include the Description in the Phone dropdown for Quick Add Subscriber. See: Replace Phone

    Added ability to configure how phone names display in QAS and on Replace Phone page.

  • EKB-10424: Add ability to include the Description in the Phone dropdown for Quick Add Subscriber. See: Quick Add Subscriber for CUCM Users

    Added ability to configure how phone names display in QAS and on Replace Phone page.

  • EKB-10448: Use certificate thumbprint auth for MS Graph driver app registration. See: VOSS Automate App Registration in Azure

    Adds support in Azure app registration to set up authentication using either Client secret or Certificate.

  • EKB-10448: Use certificate thumbprint auth for MS Graph driver app registration. See: Configure Microsoft Tenant Connection Parameters

    Adds support in Azure app registration to set up authentication using either Client secret or Certificate.

  • EKB-11022: Add Generic Flow Through Provisioning hooks to LDAP/CUCM syncs. See: Site Defaults

    Added details for flow through provisioning and overbuild when syncing in CUCM and LDAP users.

  • EKB-11022: Add Generic Flow Through Provisioning hooks to LDAP/CUCM syncs. See: Flow Through Provisioning

    Added details for flow through provisioning and overbuild when syncing in CUCM and LDAP users.

  • EKB-11022: Add Generic Flow Through Provisioning hooks to LDAP/CUCM syncs. See: Global Settings

    Added details for flow through provisioning and overbuild when syncing in CUCM and LDAP users.

  • EKB-11056: Add support to execute an LDAP Directory Sync on Unified CM. See: CUCM LDAP Directory Sync

    Add support for on-demand CUCM LDAP directory syncs to add new CUCM users from VOSS Automate.

  • EKB-11321: Add Countries entry to Provider Admin Menu. See: Countries

    Added documentation for managing Countries data, and new Countries menu item.

  • EKB-11807: Delete Subscriber should provide option to leave hard phone instead of delete - similar to line behavior. See: Global Settings

    Add support for retaining hard-phones when subscribers are deleted.

  • EKB-11807: Delete Subscriber should provide option to leave hard phone instead of delete - similar to line behavior. See: View and Manage Subscribers

    Add support for retaining hard-phones when subscribers are deleted.

  • EKB-11866: Add new data/AuthorizedAdminHierarchy model (without allowed hierarchies). See: Introduction to Self-service

  • EKB-11892: Add Tenant Dial Plan field to MS Quick Add Subscriber. See: Site Defaults

    Updated details for choosing a Microsoft tenant dialplan.

  • EKB-11892: Add Tenant Dial Plan field to MS Quick Add Subscriber. See: Configure Microsoft Tenant Dialplan

    Updated details for choosing a Microsoft tenant dialplan.

  • EKB-11892: Add Tenant Dial Plan field to MS Quick Add Subscriber. See: Quick Subscriber for Microsoft Users

    Updated details for choosing a Microsoft tenant dialplan.

  • EKB-12012: Add Summary Header GUI rule for Lines on CTI Route Point page. See: CTI Route Points

    Updated description for Directory Number in the CTI Route Points page field descriptions.

  • EKB-12151: Add Summary Header GUI rule for Unified Messaging Account on Voicemail page. See: Voicemail

    On the Voicemail page, updated the summary header for Unified Messaging Account to display the user’s email address.

  • EKB-12240: Support for Unified CM IM & Presence server in Insights asset onboarding automation. See: Introduction to VOSS Insights Monitoring

    Added support for IM&P CUCM servers to VOSS Automate/Insights asset onboarding automation.

  • EKB-12240: Support for Unified CM IM & Presence server in Insights asset onboarding automation. See: Onboard Assets

    Added support for IM&P CUCM servers to VOSS Automate/Insights asset onboarding automation.

  • EKB-12240: Support for Unified CM IM & Presence server in Insights asset onboarding automation. See: Add a CUCM Server

    Added support for IM&P CUCM servers to VOSS Automate/Insights asset onboarding automation.

  • EKB-3999: Site summary page should show External ID and full address information. See: Create a Site (provider deployment)

  • EKB-4773: Disable “Failed Login Limiting per Source” in the “Default” Credential Policy for Provider deployments. See: Customized Credential Policy

  • EKB-8094: Improve Menu Layout and Landing Page management pages. See: Menu Layouts

    Updated descriptions and screenshots for configuring menu layouts and landing pages in the Admin Portal.

  • EKB-8094: Improve Menu Layout and Landing Page management pages. See: Landing Pages

    Updated descriptions and screenshots for configuring menu layouts and landing pages in the Admin Portal.

  • VOSS-1068: CRUD Support for Outstanding MS Teams Policies. See: Introduction to Microsoft Teams Policies

    Update documentation for CRUD support of MS Teams policies

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12791: Include a MS_Only_Role with associated Menu, Landing Page and BAP Profile). See: User Roles

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12791: Include a MS_Only_Role with associated Menu, Landing Page and BAP Profile). See: Business Admin Portal Profiles

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12733: Updated Policies across the system). See: Introduction to Microsoft Teams Policies

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-886: Number Inventory Alerting (EKB-11084: Create Global Settings for INI Alerting Feature). See: Global Settings

    Added details on alerting and reporting of the number inventory.

  • VOSS-886: Number Inventory Alerting (EKB-11087: Create Macros/EMAIL HTTP Template for INI Alerting Feature). See: Email

    Added details on alerting and reporting of the number inventory.

  • VOSS-886: Number Inventory Alerting. See: Alert Types and Alert Field Reference

    Added details on alerting and reporting of the number inventory.

  • VOSS-891: Productize Microsoft Hybrid Solution. See: Configure Microsoft Tenant Connection Parameters

    Added details on settings, user management where Cisco / Microsoft Hybrid is enabled.

  • VOSS-891: Productize Microsoft Hybrid Solution. See: Add an Admin User

    Added details on settings, user management where Cisco / Microsoft Hybrid is enabled.

  • VOSS-891: Productize Microsoft Hybrid Solution. See: Global Settings

    Added details on settings, user management where Cisco / Microsoft Hybrid is enabled.

  • VOSS-891: Productize Microsoft Hybrid Solution. See: Subscriber Profiles

    Added details on settings, user management where Cisco / Microsoft Hybrid is enabled.

  • VOSS-891: Productize Microsoft Hybrid Solution (EKB-12360: Multi-Vendor Subscriber: List/Form View - Enhancements). See: Multi Vendor Subscribers

    Added details on settings, user management where Cisco / Microsoft Hybrid is enabled.

  • VOSS-891: Productize Microsoft Hybrid Solution. See: Overview: Microsoft - Cisco Hybrid

    Added details on settings, user management where Cisco / Microsoft Hybrid is enabled.

  • VOSS-891: Productize Microsoft Hybrid Solution. See: Hybrid Cisco-Microsoft Management

    Added details on settings, user management where Cisco / Microsoft Hybrid is enabled.

  • VOSS-891: Productize Microsoft Hybrid Solution. See: Hybrid Service Definitions

    Added details on settings, user management where Cisco / Microsoft Hybrid is enabled.

  • VOSS-891: Productize Microsoft Hybrid Solution. See: Hybrid Multi-Vendor Move

    Added details on settings, user management where Cisco / Microsoft Hybrid is enabled.

  • VOSS-911: End Users with Admin Access. See: Add an Admin User

    Added details on settings, login, user management for end users with admin access.

  • VOSS-911: End Users with Admin Access. See: Role-based Access

    Added details on settings, login, user management for end users with admin access.

  • VOSS-911: End Users with Admin Access. See: Authorized Admin Hierarchy

    Added details on settings, login, user management for end users with admin access.

  • VOSS-911: End Users with Admin Access. See: Configure Single Sign-On for VOSS Automate

    Added details on settings, login, user management for end users with admin access.

  • VOSS-950: Number Inventory Updates for Hybrid support. See: Number Status and Usage

    Added details on number inventory numbers where Cisco / Microsoft Hybrid is enabled.

  • VOSS-962: Provisioning Improvements on Webex App (EKB-11138: Allow QAS provisioning of WebexTeams Calling Behaviour for Site level SparkUser). See: Site Defaults

    Overall improvements to the provisioning functionality for Webex App

  • VOSS-962: Provisioning Improvements on Webex App (EKB-11113: Add validation to check for Primary Line when enabling Webex Teams Calling). See: Webex App

    Overall improvements to the provisioning functionality for Webex App

Provider Core Feature Guide: Release 21.3-PB1

  • EKB-12278: Add “Use next available line” to Quick Add Subscriber. See: Quick Add Subscriber for CUCM Users

    Update documentation for new field in QAS for CUCM users

  • EKB-12295: Add “Use next available line” to MS Quick Add Subscriber. See: Quick Subscriber for Microsoft Users

    Update documentation for new field in Quick Subscriber for MS users

  • EKB-12708: Make entitlement profile empty in the data/SubscriberProfile instances for Hybrid. See: Hybrid Service Definitions

    Added a note to Hybrid Service Definitions that entitlement profiles are empty.

  • EKB-12793: Move Subscriber - Extension Mobility Only not Updating/Moving Line. See: Move Subscriber

    Updated description for moving of a subscriber with their device profile and line

  • EKB-12904: Protocol cant be changed when adding a Phone from relation/SubscriberPhone. See: Site Defaults

    Update documentation around phone type and supported protocols

  • EKB-12904: Protocol cant be changed when adding a Phone from relation/SubscriberPhone. See: View and Manage Subscribers

    Update documentation around phone type and supported protocols

  • EKB-12904: Protocol cant be changed when adding a Phone from relation/SubscriberPhone. See: Phones

    Update documentation around phone type and supported protocols

  • VOSS-1062: Microsoft Dynamic Emergency Calling (EKB-12878: Create templates for emergency device models). See: Teams Emergency Locations

    Documentation added for MS Teams Emergency Calling

  • VOSS-1062: Microsoft Dynamic Emergency Calling (EKB-12878: Create templates for emergency device models). See: Teams Emergency Location Networks

    Documentation added for MS Teams Emergency Calling

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12869: MS Quick Subscriber GUI Rule for line_uri and automatic_line). See: Site Defaults

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12954: Do not allow staging of user when Manage License flag is false). See: Site Defaults

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0). See: PowerShell Proxy Setup

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12791: Include a MS_Only_Role with associated Menu, Landing Page and BAP Profile). See: Add and Edit Roles

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12742: Number Inventory updates required). See: Global Settings

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0). See: Subscriber Profiles

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12732: Add Subscriber from Profile Changes needed for PS4.x). See: Subscriber Profiles

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12742: Number Inventory updates required). See: View the Number Inventory

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12743: Number Inventory Audit changes). See: Number Status and Usage

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12742: Number Inventory updates required). See: Number Range Management

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12743: Number Inventory Audit changes). See: Audit Number Inventory

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12730: MS Quick Subscriber Template Changes to support PS4.x). See: Microsoft Subscribers

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12890: Need to have an Unstage action on Staged users when we’re provisioning their MS licensing and subsequent Teams accounts). See: Microsoft Licenses

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12954: Do not allow staging of user when Manage License flag is false). See: Microsoft Licenses

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12847: Add a “New Users Only” sync for the Microsoft 365, Teams and MSExchange Data Syncs). See: VOSS Automate Configuration and Sync

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12791: Include a MS_Only_Role with associated Menu, Landing Page and BAP Profile). See: VOSS Automate Configuration and Sync

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12763: Function next_available_line needs to cater for staged numbers). See: Quick Subscriber for Microsoft Users

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12730: MS Quick Subscriber Template Changes to support PS4.x). See: Quick Subscriber for Microsoft Users

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12869: MS Quick Subscriber GUI Rule for line_uri and automatic_line). See: Quick Subscriber for Microsoft Users

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12890: Need to have an Unstage action on Staged users when we’re provisioning their MS licensing and subsequent Teams accounts). See: Quick Subscriber for Microsoft Users

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12954: Do not allow staging of user when Manage License flag is false). See: Quick Subscriber for Microsoft Users

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12730: MS Quick Subscriber Template Changes to support PS4.x). See: Microsoft Exchange

    Documentation changes for Microsoft functionality, following update to PowerShell.

Provider Core Feature Guide: Release 21.3-PB2

  • EKB-11638: Adhoc filter not cleared on logout. See: Working with Lists

    Added a note that filters on lists and transactions are cleared on log out

  • EKB-11638: Adhoc filter not cleared on logout. See: Filtering Transactions

    Added a note that filters on lists and transactions are cleared on log out

  • EKB-12324: Theme image filenames don’t work if # character included in the filename. See: Manage Themes (Legacy Admin Portal)

    Added a note around supported image filenames

  • EKB-12677: Update “Existing Services” GUI rule to hide disabled services. See: Create a Subscriber with Existing User

    Docs updated for hiding fields for disabled services in Quick Add Subscriber

  • EKB-12677: Update “Existing Services” GUI rule to hide disabled services. See: Quick Add Subscriber for CUCM Users

    Docs updated for hiding fields for disabled services in Quick Add Subscriber

  • EKB-13056: In MS Tenant instance view, having Test Connection and Sync All next to each other makes it too easy to unintentionally initiate a Sync All. See: Configure Microsoft Tenant Connection Parameters

    Update docs for new prompts confirming MS tenant connection tests and MS tenant syncs

  • EKB-13265: Voicemail accounts are not getting deleted when deleting LDAP users. See: LDAP User Sync

    Document settings to delete or retain Cisco (CUCM) subscriber voicemail and Webex accounts when running LDAP user syncs after deleting a subscriber.

  • EKB-13265: Voicemail accounts are not getting deleted when deleting LDAP users. See: Global Settings

    Document settings to delete or retain Cisco (CUCM) subscriber voicemail and Webex accounts when running LDAP user syncs after deleting a subscriber.

  • EKB-13265: Voicemail accounts are not getting deleted when deleting LDAP users. See: View and Manage Subscribers

    Document settings to delete or retain Cisco (CUCM) subscriber voicemail and Webex accounts when running LDAP user syncs after deleting a subscriber.

  • EKB-2620: Add “What would you like to do” Search box on Dashboard. See: Introduction to the Admin Portal User Interface

    Update documentation for enhanced search functionality in the Admin portal

  • EKB-2620: Add “What would you like to do” Search box on Dashboard. See: Search in VOSS Automate

    Update documentation for enhanced search functionality in the Admin portal

Provider Core Feature Guide: Release 21.3-PB3

  • EKB-10977: Add support for VG420 Analog Gateway. See: Set up an Analog Gateway

    Documentation updated to add support for VG420 Analog Gateway

  • EKB-11607: Add custom strings/boolean fields for GS Add Gateway Port. See: Add Port to Analog Gateway

    Update the docs for new custom string and boolean fields now available when adding a port to an analog gateway at a site.

  • EKB-12307: Add a feature to exclude model types from CallManager change collector service. See: VOSS Automate Change Notification Functionality

    Added details for configuring a model type list (MTL) for CUCM change notifications.

  • EKB-12768: Number inventory should persist extra fields and not drop them when making numbers available. See: Number Range Management

    Added details on persisting and modifying values in Extra Fields

  • EKB-12805: Line (device/cucm/Line) reset has no effect. See: Reset-Restart Site Phones

    Added a note that phones sharing a line or within a device pool can now be reset from the shared line or device pool.

  • EKB-12810: Expand Summary Attributes for Data Sync. See: Introduction to Data Sync

    Update data sync topic with additional details around new summary attributes

  • EKB-12811: Expand Summary Attributes for Schedule. See: Create or Update a Schedule

    Update details around attributes for scheduling

  • EKB-13017: Site Defaults Doc updated with the latest Microsoft policies. See: Site Defaults

    Updated the description for MS Teams policies in the site defaults

  • EKB-13640: Allow a DN to be shared by phone and Unity Connection call handler pilot. See: Auto-Attendant Call Handler

    Added details for number sharing between Call Handlers and devices, where usage will change to Call_Handler_Pilot,Device

  • EKB-13640: Allow a DN to be shared by phone and Unity Connection call handler pilot. See: Add, Update, or Delete a Call Handler (Auto Attendant)

    Added details for number sharing between Call Handlers and devices, where usage will change to Call_Handler_Pilot,Device

  • EKB-13696: Add MultiVendor MvsEnhancedProvider and MvsEnhancedCustomer role sets and BAP profiles to VOSS Automate. See: User Roles

    Documentation update for user roles

  • EKB-9720: New GUI drop-down lists improvements. See: Search in VOSS Automate

    Documentation updated for search and filter in drop-downs.

Enterprise Core Feature Guide: Release 21.3

  • EKB-10424: Add ability to include the Description in the Phone dropdown for Quick Add Subscriber. See: Global Settings

    Added ability to configure how phone names display in QAS and on Replace Phone page.

  • EKB-10424: Add ability to include the Description in the Phone dropdown for Quick Add Subscriber. See: Replace Phone

    Added ability to configure how phone names display in QAS and on Replace Phone page.

  • EKB-10424: Add ability to include the Description in the Phone dropdown for Quick Add Subscriber. See: Quick Add Subscriber for CUCM Users

    Added ability to configure how phone names display in QAS and on Replace Phone page.

  • EKB-10448: Use certificate thumbprint auth for MS Graph driver app registration. See: VOSS Automate App Registration in Azure

    Adds support in Azure app registration to set up authentication using either Client secret or Certificate.

  • EKB-10448: Use certificate thumbprint auth for MS Graph driver app registration. See: Configure Microsoft Tenant Connection Parameters

    Adds support in Azure app registration to set up authentication using either Client secret or Certificate.

  • EKB-11022: Add Generic Flow Through Provisioning hooks to LDAP/CUCM syncs. See: Site Defaults

    Added details for flow through provisioning and overbuild when syncing in CUCM and LDAP users.

  • EKB-11022: Add Generic Flow Through Provisioning hooks to LDAP/CUCM syncs. See: Flow Through Provisioning

    Added details for flow through provisioning and overbuild when syncing in CUCM and LDAP users.

  • EKB-11022: Add Generic Flow Through Provisioning hooks to LDAP/CUCM syncs. See: Global Settings

    Added details for flow through provisioning and overbuild when syncing in CUCM and LDAP users.

  • EKB-11056: Add support to execute an LDAP Directory Sync on Unified CM. See: CUCM LDAP Directory Sync

    Add support for on-demand CUCM LDAP directory syncs to add new CUCM users from VOSS Automate.

  • EKB-11321: Add Countries entry to Provider Admin Menu. See: Countries

    Added documentation for managing Countries data, and new Countries menu item.

  • EKB-11807: Delete Subscriber should provide option to leave hard phone instead of delete - similar to line behavior. See: Global Settings

    Add support for retaining hard-phones when subscribers are deleted.

  • EKB-11807: Delete Subscriber should provide option to leave hard phone instead of delete - similar to line behavior. See: View and Manage Subscribers

    Add support for retaining hard-phones when subscribers are deleted.

  • EKB-11866: Add new data/AuthorizedAdminHierarchy model (without allowed hierarchies). See: Introduction to Self-service

  • EKB-11892: Add Tenant Dial Plan field to MS Quick Add Subscriber. See: Site Defaults

    Updated details for choosing a Microsoft tenant dialplan.

  • EKB-11892: Add Tenant Dial Plan field to MS Quick Add Subscriber. See: Configure Microsoft Tenant Dialplan

    Updated details for choosing a Microsoft tenant dialplan.

  • EKB-11892: Add Tenant Dial Plan field to MS Quick Add Subscriber. See: Quick Subscriber for Microsoft Users

    Updated details for choosing a Microsoft tenant dialplan.

  • EKB-12012: Add Summary Header GUI rule for Lines on CTI Route Point page. See: CTI Route Points

    Updated description for Directory Number in the CTI Route Points page field descriptions.

  • EKB-12151: Add Summary Header GUI rule for Unified Messaging Account on Voicemail page. See: Voicemail

    On the Voicemail page, updated the summary header for Unified Messaging Account to display the user’s email address.

  • EKB-12240: Support for Unified CM IM & Presence server in Insights asset onboarding automation. See: Introduction to VOSS Insights Monitoring

    Added support for IM&P CUCM servers to VOSS Automate/Insights asset onboarding automation.

  • EKB-12240: Support for Unified CM IM & Presence server in Insights asset onboarding automation. See: Onboard Assets

    Added support for IM&P CUCM servers to VOSS Automate/Insights asset onboarding automation.

  • EKB-12240: Support for Unified CM IM & Presence server in Insights asset onboarding automation. See: Add a CUCM Server

    Added support for IM&P CUCM servers to VOSS Automate/Insights asset onboarding automation.

  • EKB-3999: Site summary page should show External ID and full address information. See: Create a Site

  • EKB-4773: Disable “Failed Login Limiting per Source” in the “Default” Credential Policy for Provider deployments. See: Customized Credential Policy

  • EKB-8094: Improve Menu Layout and Landing Page management pages. See: Menu Layouts

    Updated descriptions and screenshots for configuring menu layouts and landing pages in the Admin Portal.

  • EKB-8094: Improve Menu Layout and Landing Page management pages. See: Landing Pages

    Updated descriptions and screenshots for configuring menu layouts and landing pages in the Admin Portal.

  • VOSS-1068: CRUD Support for Outstanding MS Teams Policies. See: Introduction to Microsoft Teams Policies

    Update documentation for CRUD support of MS Teams policies

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12791: Include a MS_Only_Role with associated Menu, Landing Page and BAP Profile). See: User Roles

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12791: Include a MS_Only_Role with associated Menu, Landing Page and BAP Profile). See: Business Admin Portal Profiles

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12733: Updated Policies across the system). See: Introduction to Microsoft Teams Policies

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-886: Number Inventory Alerting (EKB-11084: Create Global Settings for INI Alerting Feature). See: Global Settings

    Added details on alerting and reporting of the number inventory.

  • VOSS-886: Number Inventory Alerting (EKB-11087: Create Macros/EMAIL HTTP Template for INI Alerting Feature). See: Email

    Added details on alerting and reporting of the number inventory.

  • VOSS-886: Number Inventory Alerting. See: Alert Types and Alert Field Reference

    Added details on alerting and reporting of the number inventory.

  • VOSS-891: Productize Microsoft Hybrid Solution. See: Configure Microsoft Tenant Connection Parameters

    Added details on settings, user management where Cisco / Microsoft Hybrid is enabled.

  • VOSS-891: Productize Microsoft Hybrid Solution. See: Add an Admin User

    Added details on settings, user management where Cisco / Microsoft Hybrid is enabled.

  • VOSS-891: Productize Microsoft Hybrid Solution. See: Global Settings

    Added details on settings, user management where Cisco / Microsoft Hybrid is enabled.

  • VOSS-891: Productize Microsoft Hybrid Solution. See: Subscriber Profiles

    Added details on settings, user management where Cisco / Microsoft Hybrid is enabled.

  • VOSS-891: Productize Microsoft Hybrid Solution (EKB-12360: Multi-Vendor Subscriber: List/Form View - Enhancements). See: Multi Vendor Subscribers

    Added details on settings, user management where Cisco / Microsoft Hybrid is enabled.

  • VOSS-891: Productize Microsoft Hybrid Solution. See: Overview: Microsoft - Cisco Hybrid

    Added details on settings, user management where Cisco / Microsoft Hybrid is enabled.

  • VOSS-891: Productize Microsoft Hybrid Solution. See: Hybrid Cisco-Microsoft Management

    Added details on settings, user management where Cisco / Microsoft Hybrid is enabled.

  • VOSS-891: Productize Microsoft Hybrid Solution. See: Hybrid Service Definitions

    Added details on settings, user management where Cisco / Microsoft Hybrid is enabled.

  • VOSS-911: End Users with Admin Access. See: Add an Admin User

    Added details on settings, login, user management for end users with admin access.

  • VOSS-911: End Users with Admin Access. See: Role-based Access

    Added details on settings, login, user management for end users with admin access.

  • VOSS-911: End Users with Admin Access. See: Authorized Admin Hierarchy

    Added details on settings, login, user management for end users with admin access.

  • VOSS-911: End Users with Admin Access. See: Configure Single Sign-On for VOSS Automate

    Added details on settings, login, user management for end users with admin access.

  • VOSS-950: Number Inventory Updates for Hybrid support. See: Number Status and Usage

    Added details on number inventory numbers where Cisco / Microsoft Hybrid is enabled.

  • VOSS-962: Provisioning Improvements on Webex App (EKB-11138: Allow QAS provisioning of WebexTeams Calling Behaviour for Site level SparkUser). See: Site Defaults

    Overall improvements to the provisioning functionality for Webex App

  • VOSS-962: Provisioning Improvements on Webex App (EKB-11113: Add validation to check for Primary Line when enabling Webex Teams Calling). See: Webex App

    Overall improvements to the provisioning functionality for Webex App

Enterprise Core Feature Guide: Release 21.3-PB1

  • EKB-12278: Add “Use next available line” to Quick Add Subscriber. See: Quick Add Subscriber for CUCM Users

    Update documentation for new field in QAS for CUCM users

  • EKB-12295: Add “Use next available line” to MS Quick Add Subscriber. See: Quick Subscriber for Microsoft Users

    Update documentation for new field in Quick Subscriber for MS users

  • EKB-12708: Make entitlement profile empty in the data/SubscriberProfile instances for Hybrid. See: Hybrid Service Definitions

    Added a note to Hybrid Service Definitions that entitlement profiles are empty.

  • EKB-12793: Move Subscriber - Extension Mobility Only not Updating/Moving Line. See: Move Subscriber

    Updated description for moving of a subscriber with their device profile and line

  • EKB-12904: Protocol cant be changed when adding a Phone from relation/SubscriberPhone. See: Site Defaults

    Update documentation around phone type and supported protocols

  • EKB-12904: Protocol cant be changed when adding a Phone from relation/SubscriberPhone. See: View and Manage Subscribers

    Update documentation around phone type and supported protocols

  • EKB-12904: Protocol cant be changed when adding a Phone from relation/SubscriberPhone. See: Phones

    Update documentation around phone type and supported protocols

  • VOSS-1062: Microsoft Dynamic Emergency Calling (EKB-12878: Create templates for emergency device models). See: Teams Emergency Locations

    Documentation added for MS Teams Emergency Calling

  • VOSS-1062: Microsoft Dynamic Emergency Calling (EKB-12878: Create templates for emergency device models). See: Teams Emergency Location Networks

    Documentation added for MS Teams Emergency Calling

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12869: MS Quick Subscriber GUI Rule for line_uri and automatic_line). See: Site Defaults

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12954: Do not allow staging of user when Manage License flag is false). See: Site Defaults

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0). See: PowerShell Proxy Setup

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12791: Include a MS_Only_Role with associated Menu, Landing Page and BAP Profile). See: Add and Edit Roles

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12742: Number Inventory updates required). See: Global Settings

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0). See: Subscriber Profiles

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12732: Add Subscriber from Profile Changes needed for PS4.x). See: Subscriber Profiles

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12742: Number Inventory updates required). See: View the Number Inventory

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12743: Number Inventory Audit changes). See: Number Status and Usage

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12742: Number Inventory updates required). See: Number Range Management

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12743: Number Inventory Audit changes). See: Audit Number Inventory

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12730: MS Quick Subscriber Template Changes to support PS4.x). See: Microsoft Subscribers

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12890: Need to have an Unstage action on Staged users when we’re provisioning their MS licensing and subsequent Teams accounts). See: Microsoft Licenses

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12954: Do not allow staging of user when Manage License flag is false). See: Microsoft Licenses

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12847: Add a “New Users Only” sync for the Microsoft 365, Teams and MSExchange Data Syncs). See: VOSS Automate Configuration and Sync

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12791: Include a MS_Only_Role with associated Menu, Landing Page and BAP Profile). See: VOSS Automate Configuration and Sync

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12763: Function next_available_line needs to cater for staged numbers). See: Quick Subscriber for Microsoft Users

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12730: MS Quick Subscriber Template Changes to support PS4.x). See: Quick Subscriber for Microsoft Users

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12869: MS Quick Subscriber GUI Rule for line_uri and automatic_line). See: Quick Subscriber for Microsoft Users

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12890: Need to have an Unstage action on Staged users when we’re provisioning their MS licensing and subsequent Teams accounts). See: Quick Subscriber for Microsoft Users

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12954: Do not allow staging of user when Manage License flag is false). See: Quick Subscriber for Microsoft Users

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12730: MS Quick Subscriber Template Changes to support PS4.x). See: Microsoft Exchange

    Documentation changes for Microsoft functionality, following update to PowerShell.

Enterprise Core Feature Guide: Release 21.3-PB2

  • EKB-11638: Adhoc filter not cleared on logout. See: Working with Lists

    Added a note that filters on lists and transactions are cleared on log out

  • EKB-11638: Adhoc filter not cleared on logout. See: Filtering Transactions

    Added a note that filters on lists and transactions are cleared on log out

  • EKB-12324: Theme image filenames don’t work if # character included in the filename. See: Manage Themes (Legacy Admin Portal)

    Added a note around supported image filenames

  • EKB-12677: Update “Existing Services” GUI rule to hide disabled services. See: Create a Subscriber with Existing User

    Docs updated for hiding fields for disabled services in Quick Add Subscriber

  • EKB-12677: Update “Existing Services” GUI rule to hide disabled services. See: Quick Add Subscriber for CUCM Users

    Docs updated for hiding fields for disabled services in Quick Add Subscriber

  • EKB-13056: In MS Tenant instance view, having Test Connection and Sync All next to each other makes it too easy to unintentionally initiate a Sync All. See: Configure Microsoft Tenant Connection Parameters

    Update docs for new prompts confirming MS tenant connection tests and MS tenant syncs

  • EKB-13265: Voicemail accounts are not getting deleted when deleting LDAP users. See: LDAP User Sync

    Document settings to delete or retain Cisco (CUCM) subscriber voicemail and Webex accounts when running LDAP user syncs after deleting a subscriber.

  • EKB-13265: Voicemail accounts are not getting deleted when deleting LDAP users. See: Global Settings

    Document settings to delete or retain Cisco (CUCM) subscriber voicemail and Webex accounts when running LDAP user syncs after deleting a subscriber.

  • EKB-13265: Voicemail accounts are not getting deleted when deleting LDAP users. See: View and Manage Subscribers

    Document settings to delete or retain Cisco (CUCM) subscriber voicemail and Webex accounts when running LDAP user syncs after deleting a subscriber.

  • EKB-2620: Add “What would you like to do” Search box on Dashboard. See: Introduction to the Admin Portal User Interface

    Update documentation for enhanced search functionality in the Admin portal

  • EKB-2620: Add “What would you like to do” Search box on Dashboard. See: Search in VOSS Automate

    Update documentation for enhanced search functionality in the Admin portal

Enterprise Core Feature Guide: Release 21.3-PB3

  • EKB-10977: Add support for VG420 Analog Gateway. See: Set up an Analog Gateway

    Documentation updated to add support for VG420 Analog Gateway

  • EKB-11607: Add custom strings/boolean fields for GS Add Gateway Port. See: Add Port to Analog Gateway

    Update the docs for new custom string and boolean fields now available when adding a port to an analog gateway at a site.

  • EKB-12307: Add a feature to exclude model types from CallManager change collector service. See: VOSS Automate Change Notification Functionality

    Added details for configuring a model type list (MTL) for CUCM change notifications.

  • EKB-12768: Number inventory should persist extra fields and not drop them when making numbers available. See: Number Range Management

    Added details on persisting and modifying values in Extra Fields

  • EKB-12805: Line (device/cucm/Line) reset has no effect. See: Reset-Restart Site Phones

    Added a note that phones sharing a line or within a device pool can now be reset from the shared line or device pool.

  • EKB-12810: Expand Summary Attributes for Data Sync. See: Introduction to Data Sync

    Update data sync topic with additional details around new summary attributes

  • EKB-12811: Expand Summary Attributes for Schedule. See: Create or Update a Schedule

    Update details around attributes for scheduling

  • EKB-13017: Site Defaults Doc updated with the latest Microsoft policies. See: Site Defaults

    Updated the description for MS Teams policies in the site defaults

  • EKB-13640: Allow a DN to be shared by phone and Unity Connection call handler pilot. See: Auto-Attendant Call Handler

    Added details for number sharing between Call Handlers and devices, where usage will change to Call_Handler_Pilot,Device

  • EKB-13640: Allow a DN to be shared by phone and Unity Connection call handler pilot. See: Add, Update, or Delete a Call Handler (Auto Attendant)

    Added details for number sharing between Call Handlers and devices, where usage will change to Call_Handler_Pilot,Device

  • EKB-13696: Add MultiVendor MvsEnhancedProvider and MvsEnhancedCustomer role sets and BAP profiles to VOSS Automate. See: User Roles

    Documentation update for user roles

  • EKB-9720: New GUI drop-down lists improvements. See: Search in VOSS Automate

    Documentation updated for search and filter in drop-downs.

Platform Guide: Release 21.3

  • EKB-12065: Add Microsoft license service plans to SDE. See: MS Office 365 Data Export

    Service Plans report and also disabled service plans records.

  • EKB-12283: Licensing: Remove azureadonline logic from SDE and License Audit. See: MS Office 365 Data Export

  • VOSS-886: Number Inventory Alerting. See: SNMP Traps: Number Inventory Alerting

    Added details on alerting and reporting of the number inventory.

  • VOSS-911: End Users with Admin Access. See: Performance Commands

    Added details on settings, login, user management for end users with admin access.

  • VOSS-911: End Users with Admin Access (EKB-11962: Generate audit logs for changes to authorized admin hierarchy). See: Audit Log Format and Details

    Added details on settings, login, user management for end users with admin access.

Platform Guide: Release 21.3-PB1

  • EKB-12687: SDE add imAndPresenceEnable to Subscriber file for Cisco users. See: Subscriber Data Export

    Added an entry to Subscriber Export Report.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12699: SDE Microsoft Teams file update to include TeamsUpgradeEffectiveMode). See: MS Teams Data Export

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12700: SDE changes required). See: MS Teams Data Export

    Documentation changes for Microsoft functionality, following update to PowerShell.

Platform Guide: Release 21.3-PB2

  • EKB-12247: Allow session reset in automate CLI. See: Terminal Reset

    Update docs for new command to reset the terminal

  • EKB-13206: Host header injection vulnerability. See: Web Hosts Commands

    New “web host” commands added.

Platform Guide: Release 21.3-PB3

  • EKB-11716: Allow customization of “from address” field in platform notification email. See: Enable Health Monitoring

    Update documentation for customized ‘From’ address for platform email notifications.

  • EKB-11716: Allow customization of “from address” field in platform notification email. See: Sending and Collecting Logs

    Update documentation for customized ‘From’ address for platform email notifications.

  • EKB-11716: Allow customization of “from address” field in platform notification email. See: Warnings and Notifications

    Update documentation for customized ‘From’ address for platform email notifications.

Advanced Configuration Guide: Release 21.3

  • EKB-10424: Add ability to include the Description in the Phone dropdown for Quick Add Subscriber. See: Global Settings

    Added ability to configure how phone names display in QAS and on Replace Phone page.

  • EKB-11022: Add Generic Flow Through Provisioning hooks to LDAP/CUCM syncs. See: Global Settings

    Added details for flow through provisioning and overbuild when syncing in CUCM and LDAP users.

  • EKB-11807: Delete Subscriber should provide option to leave hard phone instead of delete - similar to line behavior. See: Global Settings

    Add support for retaining hard-phones when subscribers are deleted.

  • VOSS-886: Number Inventory Alerting (EKB-11084: Create Global Settings for INI Alerting Feature). See: Global Settings

    Added details on alerting and reporting of the number inventory.

  • VOSS-886: Number Inventory Alerting (EKB-11087: Create Macros/EMAIL HTTP Template for INI Alerting Feature). See: Email

    Added details on alerting and reporting of the number inventory.

  • VOSS-891: Productize Microsoft Hybrid Solution. See: Global Settings

    Added details on settings, user management where Cisco / Microsoft Hybrid is enabled.

Advanced Configuration Guide: Release 21.3-PB1

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12742: Number Inventory updates required). See: Global Settings

    Documentation changes for Microsoft functionality, following update to PowerShell.

Advanced Configuration Guide: Release 21.3-PB2

  • EKB-12324: Theme image filenames don’t work if # character included in the filename. See: Manage Themes (Legacy Admin Portal)

    Added a note around supported image filenames

  • EKB-13265: Voicemail accounts are not getting deleted when deleting LDAP users. See: Global Settings

    Document settings to delete or retain Cisco (CUCM) subscriber voicemail and Webex accounts when running LDAP user syncs after deleting a subscriber.

Advanced Configuration Guide: Release 21.3-PB3

Provider HCS Dial Plan Management Support Guide: Release 21.3

  • EKB-10424: Add ability to include the Description in the Phone dropdown for Quick Add Subscriber. See: Global Settings

    Added ability to configure how phone names display in QAS and on Replace Phone page.

  • EKB-11022: Add Generic Flow Through Provisioning hooks to LDAP/CUCM syncs. See: Global Settings

    Added details for flow through provisioning and overbuild when syncing in CUCM and LDAP users.

  • EKB-11807: Delete Subscriber should provide option to leave hard phone instead of delete - similar to line behavior. See: Global Settings

    Add support for retaining hard-phones when subscribers are deleted.

  • EKB-12012: Add Summary Header GUI rule for Lines on CTI Route Point page. See: CTI Route Points

    Updated description for Directory Number in the CTI Route Points page field descriptions.

  • VOSS-886: Number Inventory Alerting (EKB-11084: Create Global Settings for INI Alerting Feature). See: Global Settings

    Added details on alerting and reporting of the number inventory.

  • VOSS-886: Number Inventory Alerting (EKB-11087: Create Macros/EMAIL HTTP Template for INI Alerting Feature). See: Email

    Added details on alerting and reporting of the number inventory.

  • VOSS-891: Productize Microsoft Hybrid Solution. See: Global Settings

    Added details on settings, user management where Cisco / Microsoft Hybrid is enabled.

  • VOSS-950: Number Inventory Updates for Hybrid support. See: Number Status and Usage

    Added details on number inventory numbers where Cisco / Microsoft Hybrid is enabled.

Provider HCS Dial Plan Management Support Guide: Release 21.3-PB1

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12742: Number Inventory updates required). See: View the Number Inventory

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12743: Number Inventory Audit changes). See: Number Status and Usage

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12742: Number Inventory updates required). See: Number Range Management

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12743: Number Inventory Audit changes). See: Audit Number Inventory

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12742: Number Inventory updates required). See: Global Settings

    Documentation changes for Microsoft functionality, following update to PowerShell.

Provider HCS Dial Plan Management Support Guide: Release 21.3-PB2

  • EKB-13265: Voicemail accounts are not getting deleted when deleting LDAP users. See: Global Settings

    Document settings to delete or retain Cisco (CUCM) subscriber voicemail and Webex accounts when running LDAP user syncs after deleting a subscriber.

Provider HCS Dial Plan Management Support Guide: Release 21.3-PB3

  • EKB-12768: Number inventory should persist extra fields and not drop them when making numbers available. See: Number Range Management

    Added details on persisting and modifying values in Extra Fields

Business Admin Portal Guide: Release 21.3

  • EKB-11022: Add Generic Flow Through Provisioning hooks to LDAP/CUCM syncs. See: Site Defaults

    Added details for flow through provisioning and overbuild when syncing in CUCM and LDAP users.

  • EKB-11892: Add Tenant Dial Plan field to MS Quick Add Subscriber. See: Site Defaults

    Updated details for choosing a Microsoft tenant dialplan.

  • EKB-12031: Selecting all items on one page doesnt then allow selection of more items on the next page. See: Lists

    Updated documentation for usability improvements when selecting rows on multi-page lists.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12791: Include a MS_Only_Role with associated Menu, Landing Page and BAP Profile). See: Business Admin Portal Profiles

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-891: Productize Microsoft Hybrid Solution. See: View and Manage Subscribers

    Added details on settings, user management where Cisco / Microsoft Hybrid is enabled.

  • VOSS-891: Productize Microsoft Hybrid Solution (EKB-12360: Multi-Vendor Subscriber: List/Form View - Enhancements). See: Multi Vendor Subscribers

    Added details on settings, user management where Cisco / Microsoft Hybrid is enabled.

  • VOSS-891: Productize Microsoft Hybrid Solution. See: Subscribers

    Added details on settings, user management where Cisco / Microsoft Hybrid is enabled.

  • VOSS-962: Provisioning Improvements on Webex App (EKB-11138: Allow QAS provisioning of WebexTeams Calling Behaviour for Site level SparkUser). See: Site Defaults

    Overall improvements to the provisioning functionality for Webex App

Business Admin Portal Guide: Release 21.3-PB1

  • EKB-12793: Move Subscriber - Extension Mobility Only not Updating/Moving Line. See: Move Subscriber

    Updated description for moving of a subscriber with their device profile and line

  • EKB-12904: Protocol cant be changed when adding a Phone from relation/SubscriberPhone. See: Site Defaults

    Update documentation around phone type and supported protocols

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12869: MS Quick Subscriber GUI Rule for line_uri and automatic_line). See: Site Defaults

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12954: Do not allow staging of user when Manage License flag is false). See: Site Defaults

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12802: BAP Updates to MV Subscriber to support PS4.x). See: View and Manage Subscribers

    Documentation changes for Microsoft functionality, following update to PowerShell.

Business Admin Portal Guide: Release 21.3-PB2

  • N/A

Business Admin Portal Guide: Release 21.3-PB3

  • EKB-13017: Site Defaults Doc updated with the latest Microsoft policies. See: Site Defaults

    Updated the description for MS Teams policies in the site defaults

Licensing and Subscriber Data Export Guide: Release 21.3

  • EKB-12065: Add Microsoft license service plans to SDE. See: MS Office 365 Data Export

    Service Plans report and also disabled service plans records.

  • EKB-12065: Add Microsoft license service plans to SDE. See: MS Office 365 Service Plans

    Service Plans report and also disabled service plans records.

  • EKB-12283: Licensing: Remove azureadonline logic from SDE and License Audit. See: MS Office 365 Data Export

Licensing and Subscriber Data Export Guide: Release 21.3-PB1

  • EKB-12687: SDE add imAndPresenceEnable to Subscriber file for Cisco users. See: Subscriber Data Export

    Added an entry to Subscriber Export Report.

  • EKB-13541: Update license audit - Microsoft Teams & Voice calculation. See: Detail License Customer Aggregate Data Export

    Documentation updated for the license audit count logic for Microsoft Teams

  • EKB-13541: Update license audit - Microsoft Teams & Voice calculation. See: License Anonymous Customer Aggregate Data Export

    Documentation updated for the license audit count logic for Microsoft Teams

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12741: License Audit changes required). See: Detail License Customer Aggregate Data Export

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12741: License Audit changes required). See: License Anonymous Customer Aggregate Data Export

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12699: SDE Microsoft Teams file update to include TeamsUpgradeEffectiveMode). See: MS Teams Data Export

    Documentation changes for Microsoft functionality, following update to PowerShell.

  • VOSS-1072: Update MS Teams Powershell Module Version (4.3.0) (EKB-12700: SDE changes required). See: MS Teams Data Export

    Documentation changes for Microsoft functionality, following update to PowerShell.

Licensing and Subscriber Data Export Guide: Release 21.3-PB2

  • N/A

Licensing and Subscriber Data Export Guide: Release 21.3-PB3

  • N/A

API Guide: Release 21.3

  • VOSS-911: End Users with Admin Access (EKB-11874: Add support for sending Classic Admin portal identification headers to API). See: API Request Headers

    Added details on settings, login, user management for end users with admin access.

  • VOSS-911: End Users with Admin Access (EKB-11871: Add support for sending Self-service portal identification headers to API). See: API Request Headers

    Added details on settings, login, user management for end users with admin access.

API Guide: Release 21.3-PB1

  • N/A

API Guide: Release 21.3-PB2

  • N/A

API Guide: Release 21.3-PB3

  • N/A