VOSS Core Platform#

The VOSS Core is the enabling platform for the VOSS product suite. It provides the underlying architecture, services, and tools that support the functionality of all VOSS products and includes the following key components:

  • Core Services: A set of foundational services that provide common functionality such as user management, authentication, authorization, and system monitoring. These services are designed to be reusable across all VOSS products, ensuring consistency and efficiency in development and operation.

  • Core APIs: A collection of APIs that allow VOSS products to interact with the core services and with each other.

  • Core Data Model: A unified data model that defines the structure and relationships of data across all VOSS products. This data model enables seamless integration and data sharing between products, facilitating a cohesive user experience.

  • Core User Interface: A common user interface framework that provides a consistent look and feel across all VOSS products. This framework includes shared components, design patterns, and user experience guidelines to ensure a unified and intuitive user experience.

Introduction

Get started with core product concepts and tools. Learn about dashboards and search.

src/user/ch-feat-introduction.html
Set up Hierarchy

Structure and navigate hierarchies, manage nodes, and configure site templates.

src/user/ch-feat-hierarchy-mgt.html
Role-based Access

Manage system access, RBAC, user permissions, and custom menu layouts.

src/user/ch-feat-role-based-access.html
Manage Microsoft licenses & usage

Configure Microsoft licensing, assign licenses to users or groups, and use dashboards to monitor and optimize consumption.

src/user/ch-feat-license-management.html
Configure System Settings & Defaults

Manage system-level settings, templates, filters, entitlement rules, and monitoring tools to control how your environment behaves and scales.

src/user/ch-feat-system-configuration.html
Run System Tasks & Operational Tools

Execute system-level tasks: review transactions, bulk load or export data, manage files and reports, run overbuild operations, configure system settings, and setup and manage Core Framework alerting.

src/user/ch-feat-system-functions.html
Default Dashboards & Menus

Access all system dashboards and menus from here, with a high-level view of how they organize key information through widgets and how availability and customization depend on your system settings.

src/user/ch-feat-dashboards-ref-list.html
VOSS Core Platform Setup Workflow

@startuml
'Automate Installation Process Flowchart
!include style.iuml
start
:[[../src/user/install/concepts-install-introduction.html#overview Review install types]];
:[[../src/user/best-practices/best-prac-architecture.html Review deployment topologies]];
if (Cloud deployment?) then (Yes)

if (Cloud deployment type?) then (Azure)
      :[[../src/user/install/automate-azure-deployment.html Azure cloud install]];
else (AWS)

      :[[../src/user/install/automate-aws-deployment.html AWS cloud install]];
endif

else (No)

:On-prem install;
note left

*  [[../src/user/install/index-enterprise.html#hardware-specifications Review hardware specifications]]
*  [[../src/user/install/install-details.html Platform-install OVA on new VM]]
*  [[../src/user/install/index-enterprise.html#install-voss-automate Install VOSS Platform]]

end note
endif
fork
if (Netflow Management install?) then (Yes)
      :[[../src/user/install/index-enterprise.html#netflow-management-collection-server-installation Netflow Collection Server install]];
else (No)
endif
fork again
if (UC Monitoring install?) then (Yes)
      :[[../src/user/uc-monitoring/index-arbitrator-install.html Collector (Arbitrator) install]];
else (No)
endif
end fork
:Template install steps;
note right
    * [[../src/user/install/index-enterprise.html#unified-node-topology-installation Install unified node topology]]
    * [[../src/user/install/index-enterprise.html#modular-cluster-topology-installation Install modular cluster topology]]
end note
:[[../src/user/concepts-global-settings.html#enabled-solutions Product setup]];
note right
Products are setup as
enabled solutions or services in Global Settings.
*  UC Automation
*  UC Analytics
*  UC Monitoring
*  Contact Center Management
*  Netflow Management
end note
end
@enduml

What’s New by Version & Release Notes

Summary of new and changed features by version, and release notes for the latest version and older versions.

src/user/whats-new.html
Product Compatibility Matrix

Supported versions and application interoperability across vendors. Including browser and VMWare support.

src/user/index-compatibility-matrix.html
Explore by Feature

Browse all features available in this release for the Core and product suite.

src/user/index-explore-by-feature-chapters.html

All guides for the VOSS Core platform, including administration and use, installation and upgrade, advanced administration, and API reference materials.

Guides for using, operating, and managing the VOSS Core Platform.

Guide Name

Description

VOSS Core Guide

Comprehensive guide to all VOSS Core features.

Platform Guide

Installation, upgrades, and clustering.

Self-service

User instructions for personal phones.

Best Practices

Critical operations and performance.

Planning and Installation

Guides for installing and upgrading VOSS Core.

Resource

Description

PDF

Install Guide

Step-by-step instructions.

N/A

Product Compatibility Matrix

Version compatibility for apps.

PDF

Architecture & Hardware

Deployment best practices.

N/A

Advanced Administration

Advanced administration guides.

Resource

Description

Multi-Cluster Deployments Technical Guide

Overview of current support for multi-cluster customer deployments, offering several best practice recommendations related to Global Directory Search, User Integrations, Day 2 User and Feature Provisioning, Dial Plan Management, Overbuild, etc.

Advanced Configuration Guide

Describes specific high level tasks performed by administrators higher than Provider level, such as System Monitoring, Login Banners, Feature Package Customization (for example, Field Display Policies).

Provider HCS Dial Plan Management Support Guide

Describes how the dial plan model can be integrated into the platform and the service provider infrastructure with minimal effort. The dial plan model configures not only end customer equipment but also the interaction with aggregation layers. This guide provides the standard configurations; service providers must customize parts of the model for specific environments.

Licensing and Subscriber Data Export Guide

How to work with license counts and audit reports and export user data.

Language Pack Guide

Set up language preferences on VOSS and Self-service user interfaces.

Named Macros Reference Guide

Browse the named macro reference.

Open Source License Usage Guide

Describes open source components used in the VOSS system.

API Reference and Guides

Guides for using the VOSS API, including reference materials and best practices.

Resource

Description

VOSS API Guide

The REST-based API covers all functionality provided by the product and includes a comprehensive JSON-based schema with schema rules, metadata, and data that simplifies integration.

VOSS API Reference

The VOSS API reference, by model name and model type.

General resources, including training videos, flowcharts, glossary, Index.

Glossary and Index Details

Glossary and Index in the documentation.

Glossary in Core Feature Guide Commonly used terms and acronyms
Alphabetical Index Features, Flowcharts, CLI commands, Macro function reference

This page provides resources for previous releases of Automate, including release and upgrade information (ISO, delta or patch) updates. We recommend that you upgrade Automate often to stay current with the latest fixes and enhancements.

PDFHTMLDescription
picture_as_pdf Release & Upgrade Notes for 25.3 Release Notes provide build details, and a list of all new features, enhancements, and bug fixes in the relevant release. Upgrade notes are included in the release notes and describe configuration changes that may be required as part of the relevant upgrade.
picture_as_pdf Release & Upgrade Notes for 25.2
picture_as_pdf Release & Upgrade Notes for 25.1
picture_as_pdf Release & Upgrade Notes for 24.2-PB1
picture_as_pdf Release & Upgrade Notes for 24.2