Automate - UC Integration - Cisco CUCM Detailed Configuration

Cisco UCCE

Management of Cisco CUCM call routings, various patterns and call settings

Links

CUCM Servers and Nodes
Link Text	Type	Display	Filter Options	Field Display Policy	Configuration Template	Condition	Description
CUCM Cluster and Servers	relation/HcsCallManagerREL	list			HcsCUCMRelFormCFT		List of all CUCM servers and cluster (pub-Subs-TFTP-IM&P) - add/remove/update clusters, servers for Cisco UCM
CUCM Presence Servers	relation/HcsPresenceREL	list			HcsCUPRelFormCFT
CUCM Server Details	data/CallManager	list		HcsCallManagerReadOnlyFDP			Read only access to the list of CUCMs in the system data model and test that system can connect to CUCM
CUCM Publishers (with -p Filter)	relation/HcsCallManagerREL	list	[{'filter_by': 'name', 'operation': 'endswith', 'filterValue': '-p', 'ignore_case': True}]				Shows list of publisher servers in case publisher naming convention ends with -p (Modify as required)
Headset Enablement	view/CucmClusterEnableServices	form					Enable import of headsets information
Network Device Lists	relation/HcsNetworkDeviceListREL	list					Manage Network device lists in the system
User Field Mappings	data/UserFieldMapping	list					manage mapping of fields from the CUCM user to the system user

CUCM Basic Settings
Link Text	Type	Display	Filter Options	Field Display Policy	Configuration Template	Condition	Description
UCM Server Settings	device/cucm/CallManager	list					Device model of Call Manager - UCM server record from Cisco UCM cluster to manage server settings
UCM Process Nodes	device/cucm/ProcessNode	list					Device model for process nodes as reported by the UCM/CallManager
Call Manager Groups	relation/HcsCallManagerGroupREL	list		HcsCallManagerGroupRelFDP			Manager CM Groups in the cluster
CUCM Group Selection	data/CucmGroupSelection	list
CUCM Group Counts	view/CucmGroupCount	form
Device Pools	relation/HcsLocalRouteGroupREL	list		HcsLocalRouteGroupRelFDP
Locations	relation/HcsLocationREL	list		HcsLocationRelFDP
Regions	relation/HcsRegionREL	list		HcsRegionRelFDP
Date Time Group	relation/HcsDateTimeGroupREL	list		HcsDateTimeGroupRelFDP
CUCM Schedules	relation/HcsCUCMScheduleREL	list		HcsDeviceScheduleFDP			Management of CUCM schedules

CUCM Parameters and Options
Link Text	Type	Display	Filter Options	Field Display Policy	Configuration Template	Condition	Description
Service Parameters	device/cucm/ServiceParameter	list
EnterprisePhone Config	device/cucm/EnterprisePhoneConfig	list
Device Mobility Group	device/cucm/DeviceMobilityGroup	list
Device Mobility Info	device/cucm/DeviceMobility	list
Audio Codec Pref List	device/cucm/AudioCodecPreferenceList	list

Media and Conferencing
Link Text	Type	Display	Filter Options	Field Display Policy	Configuration Template	Condition	Description
Annunciators	device/cucm/Annunciator	list
Conference Bridges	relation/MediaResource_CFB_REL	list					CUCM Ad-Hoc conference bridge
Media Termination Points	relation/MediaResource_MTP_REL	list
Transcoders	relation/MediaResource_Transcoder_REL	list
Media Resource Groups	device/cucm/MediaResourceGroup	list					Media Resource Group from CUCM device model
Media Resource Group List	device/cucm/MediaResourceList	list					Media Resouce Group List from CUCM device model
Announcements	device/cucm/Announcement	list					Announcements from CUCM device model
MeetMe	device/cucm/MeetMe	list					Meetme from CUCM device model

Phone Resources
Link Text	Type	Display	Filter Options	Field Display Policy	Configuration Template	Condition	Description
Phone Types	device/cucm/PhoneType	list					Phone Types from CUCM device model
Device Defaults	device/cucm/DeviceDefaults	list					Device default CUCM device model
Softkey Templates	relation/SoftKeyTemplates	list		SoftKeyTemplateFDP
Phone Button Templates	device/cucm/PhoneButtonTemplate	list					Phone button templates from CUCM device model
Common Phone Profile	device/cucm/CommonPhoneConfig	list					Phone Profile - CUCM device model
Phone FCP Policies	device/cucm/FeatureControlPolicy	list					Fearure Control Policies - CUCM device model
Common Device Configuration	device/cucm/CommonDeviceConfig	list					Common Device Config - CUCM device model

CUCM Music On Hold
Link Text	Type	Display	Filter Options	Field Display Policy	Configuration Template	Condition	Description
Manage MOH Clusters	relation/WebDriverCucmCluster	list					Set up the MOH wrapper
MOH Servers	device/cucm/MohServer	list					CUCM MOH device model
File Upload	relation/WebDriverCucmClusterMohFileUpload	form					Upload files to MOH Cluster
View Files	relation/WebDriverCucmClusterMohFileUpload	list	[{'filter_by': 'filename', 'operation': 'endswith', 'filterValue': '.wav'}]				View files uploaded to MOH Cluster
Upload Multiple Files to MOH Clusters	view/WebDriverCucmClusterMohFileManagementWrapper	form
Add MOH Audio Source	view/WebDriverCucmClusterMohAudioSourceManagement	form
List MOH Audio Files	device/cmccs/MohFile	list
Manage MOH Audio Source	device/cucm/MohAudioSource	list
Fixed MOH Sources	device/cucm/FixedMohAudioSource	list

UC and Phone Services
Link Text	Type	Display	Filter Options	Field Display Policy	Configuration Template	Condition	Description
IP Phone Services	device/cucm/IpPhoneServices	list					Phone IP Services (XML services) - CUCM device model
UC Services	device/cucm/UcService	list					UC Services definition - CUCM device model
UC Service Profiles	device/cucm/ServiceProfile	list					UC Service grouping for use by subscribers - CUCM device model

Cisco FAC Management
Link Text	Type	Display	Filter Options	Field Display Policy	Configuration Template	Condition	Description
Forced Authorization Codes	relation/GS_FAC_REL	list				{{ macro.is_cisco_cucm_enabled }}
Sync FAC Codes Cross Clusters	view/GS_FACSync_VIEW	form				{{ macro.is_cisco_cucm_enabled }}

Phone-Based Registration Support
Link Text	Type	Display	Filter Options	Field Display Policy	Configuration Template	Condition	Description
PBR Set-Up	view/RS_SetupReg_VIEW	form
PBR Config	data/RS_PBR_Config	list
PBR phonereg IP Phone Service	device/cucm/IpPhoneServices	list	[{'filter_by': 'serviceName', 'filterValue': 'phonereg', 'operation': 'equals'}]
AutoRegistration Phone Protocol	device/cucm/ServiceParameter	list	[{'filter_by': 'name', 'filterValue': 'AutoRegistrationPhoneProtocol', 'operation': 'equals'}]
PBR UDT Templates	device/cucm/UniversalDeviceTemplate	list	[{'filter_by': 'name', 'filterValue': 'phonereg', 'operation': 'equals'}]
PBR ULT Templates	device/cucm/UniversalLineTemplate	list
Auto Reg Phones	relation/SubscriberPhone	list	[{'filter_by': 'description', 'filterValue': 'Auto', 'operation': 'startswith'}]
PBR Phones & PINs	data/RS_PBR_Device	list
PBR Register Phone	view/RS_RegPhone_VIEW	form

Calls Settings
Link Text	Type	Display	Filter Options	Field Display Policy	Configuration Template	Condition	Description
Client Matter Codes	device/cucm/CmcInfo	list
Forced Authentication Codes	device/cucm/FacInfo	list
Call Park	relation/ClusterwideCallPark_REL	list
Directed Call Park	relation/ClusterwideDirectedCallPark_REL	list
Application Dial Rules	device/cucm/ApplicationDialRules	list
ILS Configuration	device/cucm/IlsConfig	list
CallerFilter Access Lists	device/cucm/CallerFilterList	list
SRST Reference	device/cucm/Srst	list					Manage SRST references in the UCM

GDPR and Other Settings
Link Text	Type	Display	Filter Options	Field Display Policy	Configuration Template	Condition	Description
Time Periods	relation/HcsTimePeriodREL	list		HcsTimePeriodRelFDP
Time Schedules	relation/HcsTimeScheduleREL	list		HcsTimeScheduleRelFDP
GDPR Advertised Patterns	device/cucm/AdvertisedPatterns	list
GDPR Blocked Patterns	device/cucm/BlockedLearnedPatterns	list
Remote Clusters	device/cucm/RemoteCluster	list

SIP Trunks and Scripts
Link Text	Type	Display	Filter Options	Field Display Policy	Configuration Template	Condition	Description
SIP Profiles	relation/HcsSipProfileREL	list		HcsSipProfileRelFDP
SIP Trunk Security Profiles	relation/HcsSipTrunkSecurityProfileREL	list		HcsSipTrunkSecurityProfileRelFDP
SIP Trunks	relation/HcsSipTrunkREL	list		HcsSipTrunkRelFDP
SIP Normalization Scripts	device/cucm/SIPNormalizationScript	list					SIP Normalization Scripts from CUCM device model

Phone and Service Device Models
Link Text	Type	Display	Filter Options	Field Display Policy	Configuration Template	Condition	Description
CUCM Phones	device/cucm/Phone	list				{{ macro.is_cisco_cucm_enabled }}
CUCM EM DeviceProfiles	device/cucm/DeviceProfile	list				{{ macro.is_cisco_cucm_enabled }}
CUCM Remote Destinations	device/cucm/RemoteDestination	list				{{ macro.is_cisco_cucm_enabled }}
CUCM RD Profiles	device/cucm/RemoteDestinationProfile	list				{{ macro.is_cisco_cucm_enabled }}
CUCM RD ToD Access	device/cucm/TodAccess	list				{{ macro.is_cisco_cucm_enabled }}
CUCM Caller Filter List	device/cucm/CallerFilterList	list				{{ macro.is_cisco_cucm_enabled }}
CUCM DefaultDeviceProfiles	device/cucm/DefaultDeviceProfile	list				{{ macro.is_cisco_cucm_enabled }}

EMCC Settings
Link Text	Type	Display	Filter Options	Field Display Policy	Configuration Template	Condition	Description
EMCC Group	data/EmccGroup	list
EMCC Route Patterns	data/EmccGroupRoutePattern	list
EMCC Configuration Templates	data/ConfigurationTemplate	list	[{'filter_by': 'name', 'filterValue': 'EMCC_', 'operation': 'startswith', 'ignore_case': True}]
EMCC Feature Configuration	device/cucm/EmccFeatureConfig	list
EMCC Intercluster Service Profile	device/cucm/InterClusterServiceProfile	list

Cisco User Self Provisioning
Link Text	Type	Display	Filter Options	Field Display Policy	Configuration Template	Condition	Description
User Profiles	relation/UserSelfProvisioning	list		USP-FDP	USP_Menu_CFT
Self Provisioning Line Masks	data/HcsSelfProvisioningDAT	list			HcsSelfProvisioningDefaultsCFT
Universal Device Templates	device/cucm/UniversalDeviceTemplate	list		DefaultUniversalDeviceTemplateFDP	UDT_Menu_CFT
Universal Line Templates	device/cucm/UniversalLineTemplate	list		DefaultUniversalLineTemplateFDP	ULT_Menu_CFT

Routing
Link Text	Type	Display	Filter Options	Field Display Policy	Configuration Template	Condition	Description
Route Group	relation/HcsRouteGroupREL	list		HcsRouteGroupRELFDP
Local Route Group Names	device/cucm/LocalRouteGroup	list					Local Route Group Names from CUCM device model
Route Lists	relation/HcsRouteListREL	list		HcsRouteListRelFDP
Route Patterns	relation/HcsRoutePatternREL	list
Route Partitions	relation/HcsRoutePartitionREL	list		HcsRoutePartitionRelFDP
CTI Route Points	relation/HcsCtiRoutePointREL	list		HcsCtiRoutePointRELFDP
Route Plan	device/cucm/RoutePlan	list
SIP Route Patterns	relation/HcsSipRoutePatternREL	list		HcsSipRoutePatternRelFDP
Hcs DP SIP Route Pattern	relation/HcsDpSipRoutePatternREL	list		HcsDpSipRoutePatternFDP
Route Filters	device/cucm/RouteFilter	list

IOS Management - General
Link Text	Type	Display	Filter Options	Field Display Policy	Configuration Template	Condition	Description
IOS Devices	relation/HcsIOSDeviceREL	list			HcsIosCpeRelFormCFT		Create and Manage IOS Device
IOS Command Builder	data/HcsCommandBuilderDAT	list					Build up IOS command sets for offline configuration of IOS devices such as gateways
IOS Commands	data/HcsCommandDAT	list					Generated IOS command sets for IOS devices setup with commands to be generated
IOS Commands Consolidation	data/HcsIOSConsolidatedCommandDAT	list					Tool to consolidate separate IOS command sets generated for a given device into a single set for offline configuration.

MGCP and SCCP Analog Gateways
Link Text	Type	Display	Filter Options	Field Display Policy	Configuration Template	Condition	Description
SCCP & MGCP Analog Gateways	relation/HcsAnalogGatewayREL	list		HcsAnalogGatewayRelFDP	HcsAnalogGateway_Menu_CFT
Add Port to Analog Gateway	view/GS_AGW_AddPort_VIEW	form
UCM SCCP Analog Endpoints	device/cucm/GatewaySccpEndpoints	list					SCCP end points (cucm device model)
UCM MGCP Analog Endpoints	device/cucm/GatewayEndpointAnalogAccess	list					MGCP end points (cucm device model)

SIP Gateways
Link Text	Type	Display	Filter Options	Field Display Policy	Configuration Template	Condition	Description
SIP Local Gateways	relation/HcsSipGwREL	list		HcsSipGwFDP
SIP Gateway Port	relation/GS_IOSGateway_PortData_REL	list
Associate SIP Local Gateway	relation/HcsAssociateSipLocalGwToSiteREL	list
IOS Gateway CFTs (with GS_IOSGateway filter)	data/ConfigurationTemplate	list	[{'filter_by': 'name', 'operation': 'startswith', 'filterValue': 'GS_IOSGateway', 'ignore_case': True}]
Quick Add SIP Local Gateway	view/GS_IOSGateway_QuickAdd_View	form		default

CUCM Network Elements
Link Text	Type	Display	Filter Options	Field Display Policy	Configuration Template	Condition	Description
WLAN Profiles	device/cucm/WLANProfile	list					WLAN Profiles from CUCM device model
WLAN Profiles Groups	device/cucm/WlanProfileGroup	list					WLAN Profiles Groups from CUCM device model
WiFi Access Point Controllers	device/cucm/WirelessAccessPointControllers	list					WiFi Access Point Controllers from CUCM device model
WiFi Hotspots	device/cucm/WifiHotspot	list					WiFi Hotspots from CUCM device model
Network Access Profiles	device/cucm/NetworkAccessProfile	list					Network Access Profiles from CUCM device model

Translation and Transformation
Link Text	Type	Display	Filter Options	Field Display Policy	Configuration Template	Condition	Description
Translation Patterns	relation/HcsTransPatternREL	list
Calling Party Transformation Patterns	relation/HcsCgPtyXformREL	list		HcsCgPtyXformRelFDP
Calling Search Spaces	relation/HcsCssREL	list		HcsCssRelFDP
Called Party Transformation Patterns	relation/HcsCdPtyXformREL	list		HcsCdPtyXformRelFDP

Cisco CUCM LDAP Settings
Link Text	Type	Display	Filter Options	Field Display Policy	Configuration Template	Condition	Description
Run CUCM LDAP Directory Sync	view/doLdapSync	form
CUCM LDAP System	device/cucm/LdapSystem	list
CUCM LDAP Directory	device/cucm/LdapDirectory	list
CUCM LDAP Authentication	device/cucm/LdapAuthentication	list
CUCM LDAP Custom Filters	device/cucm/LdapAuthentication	list
CUCM Feature Groups	device/cucm/FeatureGroupTemplate	list

Cisco UCCX Management
Link Text	Type	Display	Filter Options	Field Display Policy	Configuration Template	Condition	Description
UCCX Server	relation/UccxServer	list				{{ macro.is_cisco_ccx_enabled }}	Set up of UCCX server
Agent Profiles	data/UccxAgentProfile	list				{{ macro.is_cisco_ccx_enabled }}	Grouping of skills and settings to be applied (by default) to an agent
UCCX Agents	relation/UccxAgent	list				{{ macro.is_cisco_ccx_enabled }}
UCCX Agent Stats	device/uccx/AgentStats	list				{{ macro.is_cisco_ccx_enabled }}
UCCX Teams	device/uccx/Team	list				{{ macro.is_cisco_ccx_enabled }}
UCCX Skills	device/uccx/Skill	list				{{ macro.is_cisco_ccx_enabled }}
UCCX Resource Groups	device/uccx/ResourceGroup	list				{{ macro.is_cisco_ccx_enabled }}
UCCX Service Queue	device/uccx/ContactServiceQueue	list				{{ macro.is_cisco_ccx_enabled }}
Manage Agent Skills	view/AddUccxSkillsToAgents	form				{{ macro.is_cisco_ccx_enabled }}
Manage Resource Group Skills	view/AddUccxSkillsToResourceGroup	form				{{ macro.is_cisco_ccx_enabled }}
Manage Team Skills	view/AddUccxSkillsToTeam	form				{{ macro.is_cisco_ccx_enabled }}

Cisco UCCE Agent Line tagging Setup
Link Text	Type	Display	Filter Options	Field Display Policy	Configuration Template	Condition	Description
CC Servers	relation/HcsCCServerREL	list
CC Service	relation/HcsCCSvcREL	list
Agent Lines	relation/HcsCucmCcTagREL	list		HcsCucmCcTagFDP
CC Users	relation/GS_CCUser_Users_REL	list
CC Users Preferences	relation/GS_CCUser_Prefs_REL	list
CC User CFTs (with GS_CCUser filter)	data/ConfigurationTemplate	list	[{'filter_by': 'name', 'operation': 'startswith', 'filterValue': 'GS_CCUser', 'ignore_case': True}]