Automate - Users & Services - Cisco User Services

Cisco CUCM

Manage Cisco Users & Phones services

Counters

COUNTERS
person_outline UCM Users relation/Subscriber	settings_phone EM Device Profiles relation/SubscriberDeviceProfile	voicemail Voicemail Boxes relation/Voicemail	contact_phone Single Number Reach relation/SingleNumberReachREL	phone Phones relation/SubscriberPhone	phonelink_erase Standalone Phones relation/SubscriberPhone

Links

User Quick Actions
Link Text	Type	Display	Filter Options	Field Display Policy	Configuration Template	Condition	Description
Manage Users	relation/MultiVendorSubscribers	list	[{'filter_by': 'user_type', 'operation': 'startswith', 'filterValue': 'End'}]	MultiVendorFDP			View a list of Users with UC Accounts or Services across vendors - to access various actions for the user
Onboard User	view/AddSubscriberFromProfile	form					User from profile to enable user onboarding via defined profile determining services and detailed service settings
Cisco Quick User	view/QuickSubscriber	form				{{ macro.is_cisco_cucm_enabled }}	Quick User form for onboarding or updating a user's services in the system - templated deployment
Cisco User Details	relation/CiscoSubscriber	list		SubscriberAdvancedDefault	Subscriber_Menu_CFT		Detailed Cisco specific user listing - useful for seeing a different summary listing of users with Cisco specific details - on-prem apps only
System User Details	relation/User	list					View internal system user records and related services - used for viewing only typically but can see linked services, application license status, sync source etc
Hybrid Cisco-Microsoft Conversion	view/HybridMultiVendorVIEW	form				{{ macro.is_cisco_microsoft_enabled }}	HybridMultiVendorVIEW
Consolidate Cisco and Microsoft Users	view/ConsolidateUsers	form					view/ConsolidateUsers
Move User & Services	view/MultiVendorServiceUserMove_VIEW	form					Orchestrated move of user and related services between sites with input on services to move and update
Reset Passwords & PINs	view/ResetUCPasswordPinVIEW	form					Dedicated form to reset user pin and passwords - determines what can be updated based on user status, syncing, and user input to decide what to change
Reassign User Services	view/ReassignServicesVIEW	form					view/ReassignServicesVIEW
Refresh User Services	view/ReassignServicesUpdateVIEW	form					refreshes the user's detailed service settings according to the template
Convert to CUCM-Local User	view/ConvertUserType_CUCMLDAP_Local	form					Converts a user that is currently LDAP syncs in UCM to a local user. Useful for converting users that have been removed from LDAP but you want to keep in the UCM with services

Phone Quick Actions
Link Text	Type	Display	Filter Options	Field Display Policy	Configuration Template	Condition	Description
Cisco Phones	relation/SubscriberPhone	list		SubscriberPhoneMenuItemProvider	SubscriberPhonePrePopulate	{{ macro.is_cisco_cucm_enabled }}	Manage hard and soft phones
Cisco Quick Add Phone	view/AddPhone	form				{{ macro.is_cisco_cucm_enabled }}
Move Cisco Phone	view/UserPhoneMovePhones_VIEW	form				{{ macro.is_cisco_cucm_enabled }}
Replace Cisco Phone	view/ReplacePhone_VIEW	form				{{ macro.is_cisco_cucm_enabled }}
Add Controlled Device to Cisco User	view/GS_AddDeviceToUser_VIEW	form				{{ macro.is_cisco_cucm_enabled }}	Associate a user with a phone
Remove Controlled Device from Cisco User	view/GS_removeDeviceFromUser_VIEW	form				{{ macro.is_cisco_cucm_enabled }}	Associate a user with a phoneDisassociate a phone from its owner
Cisco Hot Line Set-Up	domain/HotdialDomain	list		HotdialFDPMenuItem		{{ macro.is_cisco_cucm_enabled }}	Add Cisco PLAR phone (HotDial) - auto dial number when phone handset is lifted
Cisco Headsets Inventory	device/genericcucm/HeadsetInventory	list				{{ macro.is_cisco_cucm_enabled }}
Login User to Phone	view/EmLoginUser	form
Logout User from Phone	view/EmLogoutUser	form
Logout User from Multiple Phones	view/EmLogoutUserFromPhones	form

Detailed User Service Listings
Link Text	Type	Display	Filter Options	Field Display Policy	Configuration Template	Condition	Description
Cisco Voicemail Users	relation/Voicemail	list		VoicemailRelation-FDP		{{ macro.is_cisco_cucx_enabled }}	Listing of Cisco Unity Connection voicemail accounts
Cisco Extension Mobility Profiles	relation/SubscriberDeviceProfile	list		SubscriberDeviceProfileMenuItem		{{ macro.is_cisco_cucm_enabled }}	Listing of Extension Mobility Device Profiles in UCM
Cisco Single Number Reach	relation/SingleNumberReachREL	list			SnrRelFormMenuPreLoadCFT	{{ macro.is_cisco_cucm_enabled }}	Listing and view of Single Number Reach (SNR) settings - Remote Destination Profiles (RDP) and related Remote Destinations (RDs)
Cisco Lines	relation/LineRelation	list		LineMenuFDPProv	Line_CFT	{{ macro.is_cisco_cucm_enabled }}
Cisco Intercom Lines	relation/IntercomLineRelation	list	[{'filter_by': 'usage', 'operation': 'equals', 'filterValue': 'Device Intercom'}]	Intercom_LineRelation_FDP	Intercom_Line_CFT	{{ macro.is_cisco_cucm_enabled }}

Additional Phone Management Functions
Link Text	Type	Display	Filter Options	Field Display Policy	Configuration Template	Condition	Description
Cisco Phone Status Export	view/ExportDeviceStatusView	form		ExportDeviceStatusFDP		{{ macro.is_cisco_cucm_enabled }}
Reset-Restart Site Cisco Phones	view/Site_Phones_Reset	form				{{ macro.is_cisco_cucm_enabled }}
Manage Cisco Phone xConfiguration	view/CiscoUpdatePhonexConfiguration	form				{{ macro.is_cisco_cucm_enabled }}
Cisco SCCP Analog Endpoints	device/cucm/GatewaySccpEndpoints	list				{{ macro.is_cisco_cucm_enabled }}	Analog phones cucm device model
Cisco MGCP Analog Endpoints	device/cucm/GatewayEndpointAnalogAccess	list				{{ macro.is_cisco_cucm_enabled }}	Analog phones cucm device model
Add Devices to Application User	view/AddRemoveDeviceAppUser	list				{{ macro.is_cisco_cucm_enabled }}	Add Devices to Application Users
Add Application Users to Device	view/AddRemoveAppUserPerDevice	list				{{ macro.is_cisco_cucm_enabled }}	Add Application Users to Device
Cisco Headsets Templates	device/genericcucm/HeadsetTemplate	list				{{ macro.is_cisco_cucm_enabled }}

Charts

CHARTS
Title	Type	Resource	Description
Cisco User Trend	chart-line	Multivendor Subscriber View Trend Metrics		{{ macro.is_cisco_cucm_enabled }}
Cisco Phone Trend	chart-line	Cisco UCM Phone Trend Metrics		{{ macro.is_cisco_cucm_enabled }}