Automate - Call Groups - Microsoft Call Groups#
Microsoft
Microsoft Call Group Settings
Counters
| COUNTERS | |||
|---|---|---|---|
|
group_work
Auto Attendants
|
phone_forwarded
Call Queues
|
airline_seat_recline_extra
Holidays
|
settings_backup_restore
Resource Accounts
|
Links
| Call Group Settings | |||||||
|---|---|---|---|---|---|---|---|
| Link Text | Type | Display | Filter Options | Field Display Policy | Configuration Template | Condition | Description |
| View Auto Attendants | device/msteamsonline/CsAutoAttendant | list | {{ macro.is_microsoft_enabled }} |
View any existing Microsoft Auto Attendants | |||
| View Call Queues | device/msteamsonline/CsCallQueue | list | {{ macro.is_microsoft_enabled }} |
View any existing Microsoft Call Queues | |||
| Add Auto Attendant | device/msteamsonline/CsAutoAttendant | form | {{ macro.is_microsoft_enabled }} |
Add a Microsoft Auto Attendant | |||
| Add Call Queue | device/msteamsonline/CsCallQueue | form | {{ macro.is_microsoft_enabled }} |
Add a Microsoft Call Queue | |||
| Resource Accounts | device/msteamsonline/CsOnlineApplicationInstance | list | default | ||||
| Manage Holidays | device/msteamsonline/Holiday | list | Manage Teams holiday setups and schedules for use with call queues and Auto Attendants | ||||
| File Upload | data/File | form | Upload Recorded Audio File for Greetings and Prompts | ||||
| View Files | data/File | list | View Recorded Audio Files for Greetings and Prompts | ||||
Charts
| CHARTS | |||
|---|---|---|---|
| Title | Type | Resource | Description |
| Call Queues by Site (Top 10) | chart-pie | Microsoft Teams Call Queue | |
| Auto Attendants by Site (Top 10) | chart-pie | Microsoft Teams Auto Attendant | |