Explore by feature#
Browse key functional areas across the VOSS platform and products.
Core Platform#
Core capabilities shared across all products, providing common services for consistent system administration.
UC Automation#
Generic automation template capabilities used across all solutions and vendors, covering common workflows for hierarchy setup, directory sync, number inventory, and multi vendor user and service management.
Template features for Cisco provisioning, used in Cisco-only or multi vendor deployments, supporting dial plan management, service and number inventory, full user and device lifecycle workflows, site features, and brownfield migration automation.
Template features for Microsoft Teams provisioning, used in Microsoft-only or multi vendor deployments, supporting tenant and policy setup, dial plans, number and emergency management, user and service lifecycle automation, Exchange Online, and Defender administration.
Template features for other-vendor provisioning, including PexIP VMR management, Oracle and Ribbon SBC configuration, and AudioCodes integration to support number inventory accuracy and multi vendor service automation.
UC Monitoring#
Monitor and optimize unified communications performance with a vendor-agnostic solution that delivers real-time analytics, alerting, troubleshooting, and automated incident response across cloud and on-prem environments.
Gain deep visibility into Microsoft Teams performance with advanced monitoring, diagnostics, and analytics that track user experience, call quality, service health, and adoption across your Microsoft UC environment.
Monitor and optimize Cisco UC and Webex environments with advanced performance, diagnostics, and adoption insights, delivering greater visibility into service health, call quality, and user experience across cloud and on-prem deployments.
UC Analytics#
Unlock deep insights across your entire UC estate with powerful, vendor-agnostic analytics that centralize data, track usage and adoption, and deliver AI-driven recommendations to optimize performance and costs.
Contact Center Management#
Manage Webex Contact Center with streamlined tools for configuring customer experience, agent desktops, user settings, and advanced features, powered by templates and flexible PowerShell integration.
Streamline UCCX management with tools for quickly administering agents, teams, skills, resource groups, and service queues, all supported by efficient, template-driven workflows.
License Management#
Centralize and control Microsoft license management with tools for inventory tracking, allocation enforcement, automated assignment, and usage analysis, helping you govern licenses effectively and eliminate waste across your tenant.
Meeting Room Management#
Simplify Microsoft Meeting Room administration with templates and device models that streamline room configuration and user management, all from a single, unified interface.
Get clear visibility into meeting room performance and utilization with tools that track room status, device health, usage patterns, and overall estate suitability.