VOSS Automate 21.4 Documentation#
Welcome to VOSS Automate 21.4-PB4 !
This release delivers significant updates for Webex Calling, extends our commitment to making Automate more accessible for users with disabilities, and includes a number of enhancements that improve the overall usability and functionality of the product.
New Release Information
Release details for VOSS Automate 21.4-PB4.
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| picture_as_pdf | Release and Upgrade Notes for 21.4-PB4 (latest) | Release Notes provide build details, and a list of all new features, enhancements, and bug fixes in the relevant release. Upgrade notes are included in the release notes, and describe configuration changes that may be required as part of the relevant upgrade. |
| picture_as_pdf | MOP for 21.4-PB4 Install (latest) | The Method of Procedure (MOP) document accompanies the Upgrade Notes, providing download and install details specific to the relevant patch release. |
| picture_as_pdf | VOSS Automate Compatibility Matrix | Application and VOSS Automate Adaptation version compatibility, as well as tested browser and VM versions. |
new_releases Docs: What's New by Guide
new_releases Docs: What's New by Feature
archive Docs-21.4.zip: (All 21.4 PDFs up to latest patch bundle)
new_releases Docs: What's New by Feature
archive Docs-21.4.zip: (All 21.4 PDFs up to latest patch bundle)
Administration and Use
Guides for deploying, managing, and operating VOSS Automate and associated UC apps, using the command line and GUI.
| Core Feature Guide | Assists administrators with the configuration and management of the system from the Administration GUI. | picture_as_pdf |
| Platform Guide | Describes how the VOSS Automate platform supports high-level functions such as: Installation, upgrades; Application and process manipulation; Clustering of multiple nodes with High Availability (HA) and Disaster Recovery (DR) capabilities; Backup creation and restore; Scheduling of tasks; Security implementation and System diagnostic. | picture_as_pdf |
| Self-service | Provides instructions on using the Self-service interface to: View basic telephone information such as phone numbers and lines; Add, edit or delete personal phones; Manage aspects of a phone's lines such as line label, management of missed calls, visual and audible message waiting indicator (MWI) setting, and ring settings; Configure telephone services such as Voicemail, Do Not Disturb, Call Forwarding and Speed Dial. |
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Planning and Installation
Guides for installing VOSS Automate.
| VOSS Automate Compatibility Matrix | Application and VOSS Automate Adaptation version compatibility, as well as tested browser and VM versions. | picture_as_pdf |
| Architecture and Hardware Specification Guide | Describes best practices on how to deploy VOSS Automate as either: a single node, or a cluster of multiple nodes with High Availability (HA) and Disaster Recovery (DR) qualities. |
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| Install Guide | Provides an overview of the deployment of the VOSS Automate system on VMware. | picture_as_pdf |
| Upgrade Guide with ISO | Provides the steps to upgrade the VOSS Automate system using the ISO. | picture_as_pdf |
| Upgrade Guide with Delta Bundle | Provides the steps to upgrade the VOSS Automate system using the Delta Bundle. | picture_as_pdf |
| Health Checks for Cluster Installations Guide | Provides a brief checklist for VOSS Automate installation, deployment and maintenance. | picture_as_pdf |
| Best Practices Guide | Provides best practices for critical VOSS Automate operations, including: Web weights; Overload limits (session and throttle limits); Onboarding customers and users; General data sync principles; Sync with Cisco Unified CM Sync, Cisco Unity Connection, LDAP, Webex App, etc.; API Performance; Transaction archiving and Administration portal setup. |
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Advanced Administration
Advanced administration and configuration.
| Multi-Cluster Deployments Technical Guide | Provides an overview of VOSS Automate's current support for multi-cluster customer deployments. It offers several best practice recommendations pertaining to: Global Directory Search, User Integrations, Day 2 User and Feature Provisioning, Dial Plan Management, Overbuild, etc. |
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| Advanced Configuration Guide | Describes specific high level tasks performed by administrators higher than Provider level, for example: System Monitoring; Login Banners; Business Admin Portal Configuration - for example, which features are exposed in the Business Admin Portal; Feature Package Customization, e.g. Field Display Policies |
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| BulkLoader Provisioning Guide | Briefly describes the methods available to bulk load information into VOSS Automate: VOSS Automate Administration Tools Menu; Bulk Load Templates; Bulk Loader Template Reference Set |
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| Provider HCS Dial Plan Management Support Guide | The main purpose of the Dial Plan Model is to create a pre-integrated baseline configuration of Unified Communications Manager applications. Describes how the Dial Plan Model can be integrated into the platform and the service provider infrastructure with minimal effort. The Dial Plan Model configures not only end customer equipment like Unified CM or on-premises routers, but also the interaction with aggregation layers using products such as Cisco Session Management Edition, or Session Border Controller for those functions. The standard configurations are provided, but the service providers must customize parts of the model for a particular environment. |
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Reference and Miscellaneous Material
| API Guide | The REST-based API covers all functionality provided by the product and includes a comprehensive JSON-based schema with schema rules, metadata and data that simplifies integration. | picture_as_pdf |
| API Reference | API Reference. | N/A |
| Language Pack Guide | Assists administrators with the configuration of language packs. Outlines the alternative languages on VOSS Automate and their use. When a preferred language is activated, it overrides the default setting and the user is presented with their language choice in both the Administrator and Self-service User Interfaces. |
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| Licensing and Subscriber Data Export Guide | Outlines license activation and how licenses are applied. | picture_as_pdf |
| Named Macro Reference | Reference of named macros available. | N/A |
| Open Source License Usage | Open source components used by VOSS Solutions in the VOSS Automate application. | picture_as_pdf |
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| picture_as_pdf | Admin Portal Evolution | The Admin Portal Evolution document describes the features and benefits of the new Admin Portal, which brings the ease-of-use and operational efficiencies of the Business Admin Portal into the Admin Portal. |
| picture_as_pdf | VOSS-4-UC 21.1 Release Changes and Impact | This document provides important details for upgrades to VOSS-4-UC 21.1 from earlier versions. VOSS-4-UC 21.1 contained critical changes to various interfaces, and will require some preparation. |
| picture_as_pdf | VOSS Automate Technote - Single Sign On (SSO) with Microsoft Entra | This technical note will take you step-by-step through one example of configuring VOSS Automate and Microsoft Entra for SSO. |
NBI Guides
| NBI Technical Description and Deployment Guide | Technical specification and deployment guide for the NBI module for VOSS Automate | picture_as_pdf |
| NBI Install Guide | Generic installation guide for the NBI module for VOSS Automate | picture_as_pdf |
| NBI Troubleshooting Guide | Troubleshooting guide for the NBI module for VOSS Automate | picture_as_pdf |
This page provides resources for previous releases of Automate, including release and upgrade information. We recommend that you upgrade Automate often to stay current with the latest fixes and enhancements.
These links provide information on new changes in previous releases.
What's New in 21.4-PB3What's New in 21.4-PB2
What's New in 21.4-PB1
What's New in 21.4
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| picture_as_pdf | Release Notes for 21.4-PB3 | Release Notes provide build details, and a list of all new features, enhancements, and bug fixes in the relevant release. |
| picture_as_pdf | Release Notes for 21.4-PB2 | |
| picture_as_pdf | Release Notes for 21.4-PB1 | |
| picture_as_pdf | Release Notes for 21.4 |
| HTML | Description | |
| picture_as_pdf | Upgrade Notes for 21.4-PB2 | The Upgrade Notes describe configuration changes that may be required as part of the relevant upgrade. Note: from Release 21.4-PB3 onwards, the Upgrade Notes are integrated into the Release, Upgrade Notes: Release, Upgrade Notes for 21.4-PB3 |
| picture_as_pdf | Upgrade Notes for 21.4-PB1 | |
| picture_as_pdf | Upgrade Notes for 21.4 |
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| picture_as_pdf | Release Deck for 21.4-PB2 | The Release Deck provides an overview of the features and enhancements in the release. Note: from Release 21.4-PB3 onwards, the Release Deck information is available on the Home page: See what's New in 21.4-PB3 |
| picture_as_pdf | Release Deck for 21.4-PB1 | |
| picture_as_pdf | Release Deck for 21.4 |
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| picture_as_pdf | MOP for 21.4-PB3 Install | The Method of Procedure (MOP) document accompanies the Upgrade Notes, providing download and install details specific to the relevant patch release. |
| picture_as_pdf | MOP for 21.4-PB2 Install | |
| picture_as_pdf | MOP for 21.4-PB1 Install |
On this tab you can access the documentation for previous versions of VOSS Automate. You can find out more about supported versions and end of
support dates in the Software EoS Policy & Support Matrix.
| Supported | |
| End of Support |
2023.11.29 17:08