Automate Service Desk - Role Based Access#

Management of admin users and related settings for Service Desk Role

Counters

COUNTERS

person_pin_circle Admins
relation/User

Links

Roles and Admins
Link TextTypeDisplayFilter OptionsField Display PolicyConfiguration TemplateConditionDescription
Admins relation/User list [{'filter_by': 'user_type', 'operation': 'equals', 'filterValue': 'Admin[OR]End User + Admin'}] AdminUser List of users with an Admin role

Charts

CHARTS
TitleTypeResourceDescription
Top 10 Active Admins (Number of Transactions) chart-pie Transactions Shows the 10 most active admins
Number of Admins by Customer chart-pie User