UC Monitoring#
UC Monitoring
UC Monitoring provides a single interface for continuous visibility into voice and collaboration services. It unifies monitoring across apps and infrastructure, supports call quality analysis, synthetic and user-experience testing, and delivers diagnostics with root-cause insights. The solution removes fragmented tooling, improves troubleshooting efficiency, and supports scalable unified communications operations through automated monitoring workflows.
Get started with VOSS core concepts and tools. Learn how dashboards, menus, hierarchies, and roles fit together, configure RBAC, and customize your system.
Step-by-step install and upgrade guidance for the VOSS Core Platform and products, including prerequisites, safety checks, and rollback options.
Learn about UC Monitoring product features and functionality and how to enable it.
Visualized monitoring data for alerts, call details and analysis, performance, and quality for Microsoft and Cisco.
Summary of new and changed features by version, and release notes for the latest version and older versions.
Supported versions and application interoperability across vendors. Including browser and VMWare support.
Browse all features available in this release for the Core and product suite.
Administration and Use
Guides for deploying, managing, and operating Automate.
Guide Name |
Description |
|---|---|
Comprehensive guide to all features of the UC Monitoring product. |
|
Comprehensive guide to all VOSS Core features. |
|
Installation, upgrades, and clustering. |
Planning and Installation
Guides for installing and upgrading Automate.
Guide Name |
Description |
|
|---|---|---|
Step-by-step instructions. |
N/A |
|
Arbitrator install for UC Monitoring. |
N/A |
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Version compatibility for apps. |
||
Deployment best practices. |
N/A |
General resources, including training videos, flowcharts, glossary, Index.
A collection of VOSS video tutorials that walk you through common tasks, advanced workflows, and real-world scenarios. Links can be found in these topics:
Flowcharts links available in the documentation.
- Audit Number Inventory
- Cisco Webex Workflow
- Configure Automate for Microsoft Services
- E164 Inventory Management (Provider)
- End to end Customer and Site Dial Plans
- End to end Customer Level Configuration
- End to end Customer Services
- End to end Data Sync
- End to end Hierarchies and Customer Configuration
- End to end Manage Devices (Cisco & MSFT)
- End to end Manage Devices (General & VOSS)
- Manage users
- End to end Number Management
- End to end User Import
- End-to-End Customer Process with Multi-vendor
- Flow Through Provisioning Workflow
- Install Phone Based Registration
- Microsoft Configuration
- Microsoft Exchange Overview
- Microsoft Overview
- Microsoft Quick Start
- Microsoft users
- Microsoft User Move Configuration
- Microsoft-Cisco Hybrid Overview
- Number Cooling
- Phone Based Registration Configuration Per Customer
- Phone Based Registration Overview
- Register a Phone
- Set up Phone Based Registration
- Setting up Entitlement
- Sync with Flow Through for Cisco Webex
- Automate Authentication and Authorization for Microsoft
Common terms explained in the Glossary and an alphabetical index for features, flowcharts, CLI commands, and macros
| Glossary in Core Feature Guide | Commonly used terms and acronyms |
| Alphabetical Index | Features, Flowcharts, CLI commands, Macro function reference |