Automate - Call Groups - Cisco Call Groups#
Cisco CUCM
Cisco CUCM & CUC Call Group Settings
Counters
| COUNTERS | ||
|---|---|---|
|
group_work
Hunt Groups
|
contact_phone
Call Pickup Groups
|
call_split
Auto Attendants
|
Links
| Call Group Settings | |||||||
|---|---|---|---|---|---|---|---|
| Link Text | Type | Display | Filter Options | Field Display Policy | Configuration Template | Condition | Description |
| View Hunt Groups | relation/HuntGroupRelation | list | BusinessAdminHuntGroupFDP | HuntGroupsPrePopulate | {{ macro.is_cisco_cucm_enabled }} |
View any existing Cisco Hunt Pilots, Hunt Lists or Line Groups displayed as connected Hunt Groups | |
| View Call Pickup Groups | relation/CallPickupGroups | list | CPGPrePopulate | {{ macro.is_cisco_cucm_enabled }} |
View any existing Cisco Call Pickup Groups | ||
| Add Hunt Group | relation/HuntGroupRelation | form | BusinessAdminHuntGroupFDP | HuntGroupsPrePopulate | {{ macro.is_cisco_cucm_enabled }} |
Add a Cisco Hunt Pilot / Hunt Lists / Line Group combination to form a Hunt Group | |
| Add Call Pickup Group | relation/CallPickupGroups | form | CPGPrePopulate | {{ macro.is_cisco_cucm_enabled }} |
Add a Cisco Call Pickup Group | ||
| Cross Site Hunt Groups | relation/GS_CrossSiteHuntGroup-HuntGroupRelation_REL | list | Manage Hunt Groups that includes numbers across multiple sites | ||||
| View Cisco Auto Attendant | relation/CallhandlerREL | list | [{'filter_by': 'IsPrimary', 'operation': 'equals', 'filterValue': 'false'}] | {{ macro.is_cisco_cucx_enabled }} |
Cisco Auto Attendant / Call Handler management | ||
| Add Cisco Auto Attendant | relation/CallhandlerREL | form | {{ macro.is_cisco_cucx_enabled }} |
Add Cisco Auto Attendant | |||
| Cisco Auto Attendant Schedule | relation/CucScheduleREL | list | [{'filter_by': 'DisplayName', 'operation': 'notequal', 'filterValue': 'Sync Schedule'}] | {{ macro.is_cisco_cucx_enabled }} |
Cisco Auto Attendant Schedule Management | ||
| File Upload | data/File | form | {{ macro.is_cisco_cucx_enabled }} |
Upload Recorded Audio File for Greetings and Prompts | |||
| View Files | data/File | list | [{'filter_by': 'filename', 'operation': 'endswith', 'filterValue': '.wav'}] | {{ macro.is_cisco_cucx_enabled }} |
View Recorded Audio Files for Greetings and Prompts | ||
Charts
| CHARTS | |||
|---|---|---|---|
| Title | Type | Resource | Description |
| Pickup Groups by Site (Top 10) | chart-pie | Cisco UCM Call Pickup Group | |
| Hunt Groups by Site (Top 10) | chart-pie | Cisco UCM Hunt Pilot | |