VOSS-4-UC 19.3.4 Documentation

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Planning and Installation Guides assist administrators with the installation of the system. More >>>	What's New ⋆ Feature Highlights ⋆ By Features ⋆ By Guide	Administration and Use Provides administrators/users with information on how to deploy, manage and operate VOSS-4-UC and associated UC apps using interfaces: CLI and GUI. More >>>
User Interface User Interface Guides assist administrators and users.	Maintenance and Upgrade Guides assist administrators with the maintenance of the system.	Advanced Administration Advanced administration and configuration.
Microsoft Configuration Guide Microsoft Configuration Guide	Reference and Miscellaneous Reference material: for example API, macros. Also Licensing, Language packs

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Feature Highlights

Feature	Comment
Headset Management	The VOSS-4-UC provides integrated headset management, visible through subscribers and devices. Inventory and headset templates are also supported.
Music on Hold (MOH) File Management	The VOSS-4-UC MOH File Management feature allows administrators to carry out a number of tasks within the Admin Portal to manage MOH servers and files, including the upload of MOH files to Unified CM.
LDAP Sync Improvements with Sync Lists	An LDAP sync list can be configured to only sync required attributes and to speed up LDAP syncs.

Planning and Installation

Document	Overview	PDF
Architecture and Hardware Specification Guide	Describes best practices on how to deploy VOSS-4-UC as either: a single node, or a cluster of multiple nodes with High Availability (HA) and Disaster Recovery (DR) qualities.	PDF
Install Guide	Provides an overview of the deployment of the VOSS-4-UC system on VMware.	PDF

Maintenance and Upgrade

Document	Overview	PDF
Upgrade Guide with Delta Bundle	Provides the steps to upgrade the VOSS-4-UC system using the Delta Bundle.	PDF
Health Checks for Cluster Installations Guide	Provides a brief checklist for VOSS-4-UC installation, deployment and maintenance.	PDF
Best Practices Guide	Provides best practices for critical VOSS-4-UC operations, including: Web weights; Overload limits (session and throttle limits); Onboarding customers and users; General data sync principles; Sync with Cisco Unified CM Sync, Cisco Unity Connection, LDAP, Webex Teams, etc.; API Performance; Transaction archiving and Administration portal setup.	PDF

Configuration and Management

Document	Overview	PDF
Platform Guide	Describes how the VOSS-4-UC platform supports high-level functions such as: Installation, upgrades; Application and process manipulation; Clustering of multiple nodes with High Availability (HA) and Disaster Recovery (DR) capabilities; Backup creation and restore; Scheduling of tasks; Security implementation and System diagnostic.	PDF
Provider Core Feature Guide	Assists administrators with the configuration and management of the system from the Administration GUI.	PDF
Enterprise Core Feature Guide	Assists administrators with the configuration and management of the system from the Administration GUI.	PDF

User Interface

Document	Overview	PDF
Self-service	Provides instructions on using the Self-service interface to: View basic telephone information such as phone numbers and lines; Add, edit or delete personal phones; Manage aspects of a phone's lines such as line label, management of missed calls, visual and audible message waiting indicator (MWI) setting, and ring settings; Configure telephone services such as Voicemail, Do Not Disturb, Call Forwarding and Speed Dial.	PDF
Business Admin Portal Guide	A simplified and intuitive administrator interface that provides a more user friendly, dashboard driven portal from which to manage the VOSS-4-UC Users and associated UC apps.	PDF

Advanced Administration

Document	Overview	PDF
Multi-Cluster Deployments Technical Guide	Provides an overview of VOSS-4-UC's current support for multi-cluster customer deployments. It offers several best practice recommendations pertaining to: Global Directory Search, User Integrations, Day 2 User and Feature Provisioning, Dial Plan Management, Overbuild, etc.	PDF
Advanced Configuration Guide	Describes specific high level tasks performed by administrators higher than Provider level, for example: System Monitoring; Login Banners; Business Admin Portal Configuration - for example, which features are exposed in the Business Admin Portal; Feature Package Customization, e.g. Field Display Policies	PDF
BulkLoader Provisioning Guide	Briefly describes the methods available to bulk load information into VOSS-4-UC: VOSS-4-UC Administration Tools Menu; Bulk Load Templates; Bulk Loader Template Reference Set	PDF
Provider HCS Dial Plan Management Support Guide	The main purpose of the Dial Plan Model is to create a pre-integrated baseline configuration of Unified Communications Manager applications. Describes how the Dial Plan Model can be integrated into the platform and the service provider infrastructure with minimal effort. The Dial Plan Model configures not only end customer equipment like Unified CM or on-premises routers, but also the interaction with aggregation layers using products such as Cisco Session Management Edition, or Session Border Controller for those functions. The standard configurations are provided, but the service providers must customize parts of the model for a particular environment.	PDF

Reference and Miscellaneous Material

Document	Overview	PDF
API Guide	The REST-based API covers all functionality provided by the product and includes a comprehensive JSON-based schema with schema rules, metadata and data that simplifies integration.	PDF
Language Pack Guide	Assists administrators with the configuration of language packs. Outlines the alternative languages on VOSS-4-UC and their use. When a preferred language is activated, it overrides the default setting and the user is presented with their language choice in both the Administrator and Self-service User Interfaces.	PDF
Licensing and Subscriber Data Export Guide	Outlines license activation and how licenses are applied.	PDF
Named Macro Reference	Reference of named macros available.	N/A
API Reference	API Reference.	N/A
Microsoft Configuration Guide	Install and Upgrade Guide for Microsoft.	PDF