View system details and VOSS licenses#

The About menu provides details for your system, including version, patches, adaptations, and VOSS licenses.

Note

The About toolbar icon provides only version details.

Version#

  • Release: Installed product release version.

    The version naming convention is:

    • new: <YY>.<num>, for example: 19.3 is the 3rd release of 2019.

    • legacy: <major>.<minor>.<revision>, where major=YY,minor=num,revision=revision of num.

  • Patch Bundle: The installed Patch Bundle (PB) number, if any.

  • Build Number: Product build number.

  • Release Date: Date when this version was released.

  • Deployed Mode: Current deployment mode type, for example:

    • Provider

    • Enterprise

Note

You can use the toolbar Copy icon to copy version release text to the clipboard.

Patches#

If any patches have been installed on the system, these are listed under the Patches menu. Details of installed patches are also provided for reference and enquiries, for example:

  • Version: in this context, the patch version (there can be multiple versions of the same patch).

  • Defect IDs: Automate internal IDs for reference

  • Models: any models and model Instances added or affected by the patch

Adaptations#

If any adaptations are installed on the system, these are listed. Select an adaptation from the list to see more details, for example:

  • Adaptation Tag(s): the tags can be used to find all models that are a part of the adaptation, using a search query such as

    (tag IS <tag1>) or (tag IS <tag2>)

    where <tag1> and <tag2> are the names of tags.

    Note

    The search for models is carried out from the user hierarchy and down.

  • Upgrade Risk: an indication of the impact of an adaptation on an existing system:

    • High: Core changes

    • Medium: Standalone adaptation using core workflows

    • Low: Standalone feature

License#

This menu provides details for your current license, including the platform UUID, license status, and expiry date.

Related topics

License counts#

This menu opens the VOSS License Counts dashboard, providing counters, tables, and charts, centralizing all license-related information in the system.

../../_images/license-counts-menu.png

Counters

Default counters for VOSS platform license usage totals:

  • License usage

  • Number of users

  • Standalone devices

  • Meeting rooms

  • Contact Center - UCCX

  • Contact Center - Webex

Tables and Charts

  • VOSS License Usage Totals Trend (Weekly): Weekly license usage totals.

  • VOSS License Usage Counts: License usage data, used to determine license counts, broken down by hierarchy, including consumption fields per standard VOSS license definition (this may vary depending on your contract terms)

  • License Information only fields: Detail fields from the license audit process (does not count towards usage)

  • License - Microsoft User Information Fields: Microsoft analysis/counts for information (not license counts). Only shows customers with Msol user records.

  • VOSS License Usage Breakdown - Totals: Chart showing a breakdown of license usage by metric

  • License Usage Metrics - full data set: Full data set of license audit details (can be useful for export and external use)

  • User License Status: Displays the license status of users in the system (whether they’re consuming a license), along with core identity and profile fields for context, providing admins with a single place to review and licensing information for each user:

    • User name and email address

    • Entitlement profile

    • Sync source (e.g., MS_365, LOCAL, WEBEX_TEAMS, LDAP, CUCM)

    • User type (e.g., End User, End User + Admin)

    • License audit status (licensed/unlicensed)

    You can filter the list, to see only licensed users for example, and click on a user in the table to view their full account details and services.

    ../../_images/license-counts-menu-user-license-status.png

Note

To modify the dashboard, refer to the topic on managing dashboards and widgets.

Related topics