Automate - Users & Services - Webex Contact Centre User Services#
Webex Contact Centre User Management Dashboard
Counters
| COUNTERS | |||
|---|---|---|---|
|
account_circle
Skills Profiles
|
person
Contact Centre Users
|
person
Total Users
|
email
Users with Cloud Voice
|
Links
| Quick Actions | |||||||
|---|---|---|---|---|---|---|---|
| Link Text | Type | Display | Filter Options | Field Display Policy | Configuration Template | Condition | Description |
| View Users | relation/MultiVendorSubscribers | list | [] | View a list of Users with UC Accounts or Services | |||
| Onboard User (Quick Add) | view/WebexTeamsSubscriberQas | form | [] | Add or enable a User with CC Services | |||
Charts
| CHARTS | |||
|---|---|---|---|
| Title | Type | Resource | Description |
| Users by Site | chart-pie | Webex Contact Centre User | |
| Contact Center Agents per Skill Profile | chart-column | Webex Contact Centre User | |
| Licensed Active CC Users | chart-pie | Webex Contact Centre User | |