.. _automate-service-desk-role-based-access:

Automate Service Desk - Role Based Access
-----------------------------------------





Management of admin users and related settings for Service Desk Role




.. raw:: latex


   \sphinxstylestrong{Counters}

   \begin{itemize}
   
    
    \item {\hyperref[\detokenize{src/user/role-based-access-admins:role-based-access-admins}]{\sphinxcrossref{\DUrole{std,std-ref}{Admins}}}}
       
   \end{itemize}


  


   \sphinxstylestrong{Links}

   \begin{itemize}
    
    \item \sphinxstylestrong{ Roles and Admins }
    
    \begin{itemize}
    
    \item \sphinxstylestrong{Link Text:} Admins
    \item \sphinxstylestrong{Type:} relation/User
    \item \sphinxstylestrong{Display:} list
    
    \item \sphinxstylestrong{Filter Options:} [{'filter_by': 'user_type', 'operation': 'equals', 'filterValue': 'Admin[OR]End User + Admin'}]
    
    
    \item \sphinxstylestrong{Field Display Policy:} AdminUser
    
    
    
    
    \item \sphinxstylestrong{Description:} List of users with an Admin role
       
    \end{itemize}   
   \end{itemize}



   \sphinxstylestrong{Charts}
   \begin{itemize}
   
   
   \item \sphinxstylestrong{ Top 10 Active Admins (Number of Transactions) }
   \begin{itemize}
   \item \sphinxstylestrong{Description:} Shows the 10 most active admins
   \item \sphinxstylestrong{Type:} chart-pie 
    \item \sphinxstylestrong{Resource:} Transactions
    
    \end{itemize}
   
   \item \sphinxstylestrong{ Number of Admins by Customer }
   \begin{itemize}
   \item \sphinxstylestrong{Description:} 
   \item \sphinxstylestrong{Type:} chart-pie 
    \item \sphinxstylestrong{Resource:} User
    
    \end{itemize}  
 
   \end{itemize}






  


   

.. raw:: html


   <h3>Counters</h3>

   <table class="panel-table"><tbody>
     <tr>
     <th style="text-align:center">COUNTERS</th>
     </tr>
  
     <tr>
     
     
     <td>
     <p style="border-radius: 6px;background-color: #e1dbdb;">
     
     <i class="material-icons">person_pin_circle</i>
     
     
     
     <a href="../role-based-access-admins.html">Admins</a>
     
     
     
      <br>relation/User
      
      </p>
     </td>   
     </tr>
   </tbody></table>

  
  



.. raw:: html

   
    <h3>Links</h3>

      
    <table class="panel-table"><tbody>
       <tr>
       <th colspan=8 style="text-align:center">Roles and Admins</th>
       </tr>
       <tr>
       <th>Link Text</th><th>Type</th><th>Display</th><th>Filter Options</th><th>Field Display Policy</th><th>Configuration Template</th><th>Condition</th><th>Description</th>
       </tr>
       
       <tr>
       <td>
       
       <a href="../role-based-access-admins.html">Admins</a>
       
       </td>
       <td>relation/User</td>
       <td>list</td>
       <td>[{'filter_by': 'user_type', 'operation': 'equals', 'filterValue': 'Admin[OR]End User + Admin'}]</td>
       <td>AdminUser</td>
       <td></td>
       <td></td>
       <td>List of users with an Admin role</td>
       </tr>   
    </tbody></table>   

  



.. raw:: html


   <h3>Charts</h3>

   <table class="panel-table">
     <thead>
     <tr>
     <th colspan=4  style="text-align:center">CHARTS</th>
     </tr>
     <tr>
     <th>Title</th><th>Type</th><th>Resource</th><th>Description</th>
     </tr>
     </thead>
     <tbody>
     <tr>
     
     
     <tr> 
          <td>Top 10 Active Admins (Number of Transactions)</td>
          <td>chart-pie</td>
	  
	  
	  <td><a href="../concepts-transaction-logging-audit.html">Transactions</a></td>
	  
	  
           <td>Shows the 10 most active admins</td>
      
     </tr>
     
     <tr> 
          <td>Number of Admins by Customer</td>
          <td>chart-pie</td>
	  
	  
	  <td><a href="../user-management-overview.html">User</a></td>
	  
	  
           <td></td>
      
     </tr>   
   </tbody></table>