.. _automate-call-groups-microsoft-call-groups:

Automate - Call Groups - Microsoft Call Groups
----------------------------------------------

:bdg-primary:`Microsoft`




Microsoft Call Group Settings




.. raw:: latex


   \sphinxstylestrong{Counters}

   \begin{itemize}
   
    
    \item {\hyperref[\detokenize{src/user/auto-attendants-ms-subscriber:auto-attendants-ms-subscriber}]{\sphinxcrossref{\DUrole{std,std-ref}{Auto Attendants}}}}
    
    \item {\hyperref[\detokenize{src/user/call-queues-ms-subscriber:call-queues-ms-subscriber}]{\sphinxcrossref{\DUrole{std,std-ref}{Call Queues}}}}
    
    \item {\hyperref[\detokenize{src/user/holidays-ms-subscriber:holidays-ms-subscriber}]{\sphinxcrossref{\DUrole{std,std-ref}{Holidays}}}}
    
    \item {\hyperref[\detokenize{src/user/resource-accounts-ms-subscriber:resource-accounts-ms-subscriber}]{\sphinxcrossref{\DUrole{std,std-ref}{Resource Accounts}}}}
       
   \end{itemize}


  


   \sphinxstylestrong{Links}

   \begin{itemize}
    
    \item \sphinxstylestrong{ Call Group Settings }
    
    \item \sphinxstylestrong{Condition:} \begin{verbatim}{{ macro.is_microsoft_enabled }}\end{verbatim}
    
    \begin{itemize}
    
    \item \sphinxstylestrong{Link Text:} View Auto Attendants
    \item \sphinxstylestrong{Type:} device/msteamsonline/CsAutoAttendant
    \item \sphinxstylestrong{Display:} list
    
    
    
    
    \item \sphinxstylestrong{Condition:} \begin{verbatim}{{ macro.is_microsoft_enabled }}\end{verbatim}
    
    
    \item \sphinxstylestrong{Description:} View any existing Microsoft Auto Attendants
    
    \item \sphinxstylestrong{Link Text:} View Call Queues
    \item \sphinxstylestrong{Type:} device/msteamsonline/CsCallQueue
    \item \sphinxstylestrong{Display:} list
    
    
    
    
    \item \sphinxstylestrong{Condition:} \begin{verbatim}{{ macro.is_microsoft_enabled }}\end{verbatim}
    
    
    \item \sphinxstylestrong{Description:} View any existing Microsoft Call Queues
    
    \item \sphinxstylestrong{Link Text:} Add Auto Attendant
    \item \sphinxstylestrong{Type:} device/msteamsonline/CsAutoAttendant
    \item \sphinxstylestrong{Display:} form
    
    
    
    
    \item \sphinxstylestrong{Condition:} \begin{verbatim}{{ macro.is_microsoft_enabled }}\end{verbatim}
    
    
    \item \sphinxstylestrong{Description:} Add a Microsoft Auto Attendant
    
    \item \sphinxstylestrong{Link Text:} Add Call Queue
    \item \sphinxstylestrong{Type:} device/msteamsonline/CsCallQueue
    \item \sphinxstylestrong{Display:} form
    
    
    
    
    \item \sphinxstylestrong{Condition:} \begin{verbatim}{{ macro.is_microsoft_enabled }}\end{verbatim}
    
    
    \item \sphinxstylestrong{Description:} Add a Microsoft Call Queue
    
    \item \sphinxstylestrong{Link Text:} Resource Accounts
    \item \sphinxstylestrong{Type:} device/msteamsonline/CsOnlineApplicationInstance
    \item \sphinxstylestrong{Display:} list
    
    
    \item \sphinxstylestrong{Field Display Policy:} default
    
    
    
    
    \item \sphinxstylestrong{Link Text:} Manage Holidays
    \item \sphinxstylestrong{Type:} device/msteamsonline/Holiday
    \item \sphinxstylestrong{Display:} list
    
    
    
    
    
    \item \sphinxstylestrong{Description:} Manage Teams holiday setups and schedules for use with call queues and Auto Attendants
    
    \item \sphinxstylestrong{Link Text:} File Upload
    \item \sphinxstylestrong{Type:} data/File
    \item \sphinxstylestrong{Display:} form
    
    
    
    
    
    \item \sphinxstylestrong{Description:} Upload Recorded Audio File for Greetings and Prompts
    
    \item \sphinxstylestrong{Link Text:} View Files
    \item \sphinxstylestrong{Type:} data/File
    \item \sphinxstylestrong{Display:} list
    
    
    
    
    
    \item \sphinxstylestrong{Description:} View Recorded Audio Files for Greetings and Prompts
       
    \end{itemize}   
   \end{itemize}



   \sphinxstylestrong{Charts}
   \begin{itemize}
   
   
   \item \sphinxstylestrong{ Call Queues by Site (Top 10) }
   \begin{itemize}
   \item \sphinxstylestrong{Description:} 
   \item \sphinxstylestrong{Type:} chart-pie 
    \item \sphinxstylestrong{Resource:} Microsoft Teams Call Queue
    
    \end{itemize}
   
   \item \sphinxstylestrong{ Auto Attendants by Site (Top 10) }
   \begin{itemize}
   \item \sphinxstylestrong{Description:} 
   \item \sphinxstylestrong{Type:} chart-pie 
    \item \sphinxstylestrong{Resource:} Microsoft Teams Auto Attendant
    
    \end{itemize}  
 
   \end{itemize}






  


   

.. raw:: html


   <h3>Counters</h3>

   <table class="panel-table"><tbody>
     <tr>
     <th style="text-align:center">COUNTERS</th>
     </tr>
  
     <tr>
     
     
     <td>
     <p style="border-radius: 6px;background-color: #e1dbdb;">
     
     <i class="material-icons">group_work</i>
     
     
     
     <a href="../auto-attendants-ms-subscriber.html">Auto Attendants</a>
     
     
     
      <br>device/msteamsonline/CsAutoAttendant
      
      </p>
     </td>
     <td>
     <p style="border-radius: 6px;background-color: #e1dbdb;">
     
     <i class="material-icons">phone_forwarded</i>
     
     
     
     <a href="../call-queues-ms-subscriber.html">Call Queues</a>
     
     
     
      <br>device/msteamsonline/CsCallQueue
      
      </p>
     </td>
     <td>
     <p style="border-radius: 6px;background-color: #e1dbdb;">
     
     <i class="material-icons">airline_seat_recline_extra</i>
     
     
     
     <a href="../holidays-ms-subscriber.html">Holidays</a>
     
     
     
      <br>device/msteamsonline/Holiday
      
      </p>
     </td>
     <td>
     <p style="border-radius: 6px;background-color: #e1dbdb;">
     
     <i class="material-icons">settings_backup_restore</i>
     
     
     
     <a href="../resource-accounts-ms-subscriber.html">Resource Accounts</a>
     
     
     
      <br>device/msteamsonline/CsOnlineApplicationInstance
      
      </p>
     </td>   
     </tr>
   </tbody></table>

  
  



.. raw:: html

   
    <h3>Links</h3>

      
    <table class="panel-table"><tbody>
       <tr>
       <th colspan=8 style="text-align:center">Call Group Settings</th>
       </tr>
       <tr>
       <th>Link Text</th><th>Type</th><th>Display</th><th>Filter Options</th><th>Field Display Policy</th><th>Configuration Template</th><th>Condition</th><th>Description</th>
       </tr>
       
       <tr>
       <td>
       
       <a href="../auto-attendants-ms-subscriber.html">View Auto Attendants</a>
       
       </td>
       <td>device/msteamsonline/CsAutoAttendant</td>
       <td>list</td>
       <td></td>
       <td></td>
       <td></td>
       <td><pre>{{ macro.is_microsoft_enabled }}</pre></td>
       <td>View any existing Microsoft Auto Attendants</td>
       </tr>
       <tr>
       <td>
       
       <a href="../call-queues-ms-subscriber.html">View Call Queues</a>
       
       </td>
       <td>device/msteamsonline/CsCallQueue</td>
       <td>list</td>
       <td></td>
       <td></td>
       <td></td>
       <td><pre>{{ macro.is_microsoft_enabled }}</pre></td>
       <td>View any existing Microsoft Call Queues</td>
       </tr>
       <tr>
       <td>
       
       <a href="../auto-attendants-ms-subscriber.html">Add Auto Attendant</a>
       
       </td>
       <td>device/msteamsonline/CsAutoAttendant</td>
       <td>form</td>
       <td></td>
       <td></td>
       <td></td>
       <td><pre>{{ macro.is_microsoft_enabled }}</pre></td>
       <td>Add a Microsoft Auto Attendant</td>
       </tr>
       <tr>
       <td>
       
       <a href="../call-queues-ms-subscriber.html">Add Call Queue</a>
       
       </td>
       <td>device/msteamsonline/CsCallQueue</td>
       <td>form</td>
       <td></td>
       <td></td>
       <td></td>
       <td><pre>{{ macro.is_microsoft_enabled }}</pre></td>
       <td>Add a Microsoft Call Queue</td>
       </tr>
       <tr>
       <td>
       
       <a href="../resource-accounts-ms-subscriber.html">Resource Accounts</a>
       
       </td>
       <td>device/msteamsonline/CsOnlineApplicationInstance</td>
       <td>list</td>
       <td></td>
       <td>default</td>
       <td></td>
       <td></td>
       <td></td>
       </tr>
       <tr>
       <td>
       
       <a href="../holidays-ms-subscriber.html">Manage Holidays</a>
       
       </td>
       <td>device/msteamsonline/Holiday</td>
       <td>list</td>
       <td></td>
       <td></td>
       <td></td>
       <td></td>
       <td>Manage Teams holiday setups and schedules for use with call queues and Auto Attendants</td>
       </tr>
       <tr>
       <td>
       
       <a href="../file-management.html">File Upload</a>
       
       </td>
       <td>data/File</td>
       <td>form</td>
       <td></td>
       <td></td>
       <td></td>
       <td></td>
       <td>Upload Recorded Audio File for Greetings and Prompts</td>
       </tr>
       <tr>
       <td>
       
       <a href="../file-management.html">View Files</a>
       
       </td>
       <td>data/File</td>
       <td>list</td>
       <td></td>
       <td></td>
       <td></td>
       <td></td>
       <td>View Recorded Audio Files for Greetings and Prompts</td>
       </tr>   
    </tbody></table>   

  



.. raw:: html


   <h3>Charts</h3>

   <table class="panel-table">
     <thead>
     <tr>
     <th colspan=4  style="text-align:center">CHARTS</th>
     </tr>
     <tr>
     <th>Title</th><th>Type</th><th>Resource</th><th>Description</th>
     </tr>
     </thead>
     <tbody>
     <tr>
     
     
     <tr> 
          <td>Call Queues by Site (Top 10)</td>
          <td>chart-pie</td>
	  
	  
	  <td><a href="../call-queues-ms-subscriber.html">Microsoft Teams Call Queue</a></td>
	  
	  
           <td></td>
      
     </tr>
     
     <tr> 
          <td>Auto Attendants by Site (Top 10)</td>
          <td>chart-pie</td>
	  
	  
	  <td><a href="../auto-attendants-ms-subscriber.html">Microsoft Teams Auto Attendant</a></td>
	  
	  
           <td></td>
      
     </tr>   
   </tbody></table>