.. _automate-call-groups-cisco-call-groups:

Automate - Call Groups - Cisco Call Groups
------------------------------------------

:bdg-primary:`Cisco CUCM`




Cisco CUCM & CUC Call Group Settings




.. raw:: latex


   \sphinxstylestrong{Counters}

   \begin{itemize}
   
    
    \item {\hyperref[\detokenize{src/user/hunt-groups:hunt-group-management}]{\sphinxcrossref{\DUrole{std,std-ref}{Hunt Groups}}}}
    
    \item {\hyperref[\detokenize{src/user/call-pickup-groups:call-pickup-groups}]{\sphinxcrossref{\DUrole{std,std-ref}{Call Pickup Groups}}}}
    
    \item {\hyperref[\detokenize{src/user/concepts-aa-call-handler:concepts-call-handler-service}]{\sphinxcrossref{\DUrole{std,std-ref}{Auto Attendants}}}}
       
   \end{itemize}


  


   \sphinxstylestrong{Links}

   \begin{itemize}
    
    \item \sphinxstylestrong{ Call Group Settings }
    
    \item \sphinxstylestrong{Condition:} \begin{verbatim}{{ macro.is_cisco_cucm_enabled }}\end{verbatim}
    
    \begin{itemize}
    
    \item \sphinxstylestrong{Link Text:} View Hunt Groups
    \item \sphinxstylestrong{Type:} relation/HuntGroupRelation
    \item \sphinxstylestrong{Display:} list
    
    
    \item \sphinxstylestrong{Field Display Policy:} BusinessAdminHuntGroupFDP
    
    
    \item \sphinxstylestrong{Configuration Template:} HuntGroupsPrePopulate
    
    
    \item \sphinxstylestrong{Condition:} \begin{verbatim}{{ macro.is_cisco_cucm_enabled }}\end{verbatim}
    
    
    \item \sphinxstylestrong{Description:} View any existing Cisco Hunt Pilots, Hunt Lists or Line Groups displayed as connected Hunt Groups
    
    \item \sphinxstylestrong{Link Text:} View Call Pickup Groups
    \item \sphinxstylestrong{Type:} relation/CallPickupGroups
    \item \sphinxstylestrong{Display:} list
    
    
    
    \item \sphinxstylestrong{Configuration Template:} CPGPrePopulate
    
    
    \item \sphinxstylestrong{Condition:} \begin{verbatim}{{ macro.is_cisco_cucm_enabled }}\end{verbatim}
    
    
    \item \sphinxstylestrong{Description:} View any existing Cisco Call Pickup Groups
    
    \item \sphinxstylestrong{Link Text:} Add Hunt Group
    \item \sphinxstylestrong{Type:} relation/HuntGroupRelation
    \item \sphinxstylestrong{Display:} form
    
    
    \item \sphinxstylestrong{Field Display Policy:} BusinessAdminHuntGroupFDP
    
    
    \item \sphinxstylestrong{Configuration Template:} HuntGroupsPrePopulate
    
    
    \item \sphinxstylestrong{Condition:} \begin{verbatim}{{ macro.is_cisco_cucm_enabled }}\end{verbatim}
    
    
    \item \sphinxstylestrong{Description:} Add a Cisco Hunt Pilot / Hunt Lists / Line Group combination to form a Hunt Group
    
    \item \sphinxstylestrong{Link Text:} Add Call Pickup Group
    \item \sphinxstylestrong{Type:} relation/CallPickupGroups
    \item \sphinxstylestrong{Display:} form
    
    
    
    \item \sphinxstylestrong{Configuration Template:} CPGPrePopulate
    
    
    \item \sphinxstylestrong{Condition:} \begin{verbatim}{{ macro.is_cisco_cucm_enabled }}\end{verbatim}
    
    
    \item \sphinxstylestrong{Description:} Add a Cisco Call Pickup Group
    
    \item \sphinxstylestrong{Link Text:} Cross Site Hunt Groups
    \item \sphinxstylestrong{Type:} relation/GS_CrossSiteHuntGroup-HuntGroupRelation_REL
    \item \sphinxstylestrong{Display:} list
    
    
    
    
    
    \item \sphinxstylestrong{Description:} Manage Hunt Groups that includes numbers across multiple sites
    
    \item \sphinxstylestrong{Link Text:} View Cisco Auto Attendant
    \item \sphinxstylestrong{Type:} relation/CallhandlerREL
    \item \sphinxstylestrong{Display:} list
    
    \item \sphinxstylestrong{Filter Options:} [{'filter_by': 'IsPrimary', 'operation': 'equals', 'filterValue': 'false'}]
    
    
    
    
    \item \sphinxstylestrong{Condition:} \begin{verbatim}{{ macro.is_cisco_cucx_enabled }}\end{verbatim}
    
    
    \item \sphinxstylestrong{Description:} Cisco Auto Attendant / Call Handler management
    
    \item \sphinxstylestrong{Link Text:} Add Cisco Auto Attendant
    \item \sphinxstylestrong{Type:} relation/CallhandlerREL
    \item \sphinxstylestrong{Display:} form
    
    
    
    
    \item \sphinxstylestrong{Condition:} \begin{verbatim}{{ macro.is_cisco_cucx_enabled }}\end{verbatim}
    
    
    \item \sphinxstylestrong{Description:} Add Cisco Auto Attendant
    
    \item \sphinxstylestrong{Link Text:} Cisco Auto Attendant Schedule
    \item \sphinxstylestrong{Type:} relation/CucScheduleREL
    \item \sphinxstylestrong{Display:} list
    
    \item \sphinxstylestrong{Filter Options:} [{'filter_by': 'DisplayName', 'operation': 'notequal', 'filterValue': 'Sync Schedule'}]
    
    
    
    
    \item \sphinxstylestrong{Condition:} \begin{verbatim}{{ macro.is_cisco_cucx_enabled }}\end{verbatim}
    
    
    \item \sphinxstylestrong{Description:} Cisco Auto Attendant Schedule Management
    
    \item \sphinxstylestrong{Link Text:} File Upload
    \item \sphinxstylestrong{Type:} data/File
    \item \sphinxstylestrong{Display:} form
    
    
    
    
    \item \sphinxstylestrong{Condition:} \begin{verbatim}{{ macro.is_cisco_cucx_enabled }}\end{verbatim}
    
    
    \item \sphinxstylestrong{Description:} Upload Recorded Audio File for Greetings and Prompts
    
    \item \sphinxstylestrong{Link Text:} View Files
    \item \sphinxstylestrong{Type:} data/File
    \item \sphinxstylestrong{Display:} list
    
    \item \sphinxstylestrong{Filter Options:} [{'filter_by': 'filename', 'operation': 'endswith', 'filterValue': '.wav'}]
    
    
    
    
    \item \sphinxstylestrong{Condition:} \begin{verbatim}{{ macro.is_cisco_cucx_enabled }}\end{verbatim}
    
    
    \item \sphinxstylestrong{Description:} View Recorded Audio Files for Greetings and Prompts
       
    \end{itemize}   
   \end{itemize}



   \sphinxstylestrong{Charts}
   \begin{itemize}
   
   
   \item \sphinxstylestrong{ Pickup Groups by Site (Top 10) }
   \begin{itemize}
   \item \sphinxstylestrong{Description:} 
   \item \sphinxstylestrong{Type:} chart-pie 
    \item \sphinxstylestrong{Resource:} Cisco UCM Call Pickup Group
    
    \end{itemize}
   
   \item \sphinxstylestrong{ Hunt Groups by Site (Top 10) }
   \begin{itemize}
   \item \sphinxstylestrong{Description:} 
   \item \sphinxstylestrong{Type:} chart-pie 
    \item \sphinxstylestrong{Resource:} Cisco UCM Hunt Pilot
    
    \end{itemize}  
 
   \end{itemize}






  


   

.. raw:: html


   <h3>Counters</h3>

   <table class="panel-table"><tbody>
     <tr>
     <th style="text-align:center">COUNTERS</th>
     </tr>
  
     <tr>
     
     
     <td>
     <p style="border-radius: 6px;background-color: #e1dbdb;">
     
     <i class="material-icons">group_work</i>
     
     
     
     <a href="../hunt-groups.html">Hunt Groups</a>
     
     
     
      <br>relation/HuntGroupRelation
      
      </p>
     </td>
     <td>
     <p style="border-radius: 6px;background-color: #e1dbdb;">
     
     <i class="material-icons">contact_phone</i>
     
     
     
     <a href="../call-pickup-groups.html">Call Pickup Groups</a>
     
     
     
      <br>relation/CallPickupGroups
      
      </p>
     </td>
     <td>
     <p style="border-radius: 6px;background-color: #e1dbdb;">
     
     <i class="material-icons">call_split</i>
     
     
     
     <a href="../concepts-aa-call-handler.html">Auto Attendants</a>
     
     
     
      <br>relation/CallhandlerREL
      
      </p>
     </td>   
     </tr>
   </tbody></table>

  
  



.. raw:: html

   
    <h3>Links</h3>

      
    <table class="panel-table"><tbody>
       <tr>
       <th colspan=8 style="text-align:center">Call Group Settings</th>
       </tr>
       <tr>
       <th>Link Text</th><th>Type</th><th>Display</th><th>Filter Options</th><th>Field Display Policy</th><th>Configuration Template</th><th>Condition</th><th>Description</th>
       </tr>
       
       <tr>
       <td>
       
       <a href="../hunt-groups.html">View Hunt Groups</a>
       
       </td>
       <td>relation/HuntGroupRelation</td>
       <td>list</td>
       <td></td>
       <td>BusinessAdminHuntGroupFDP</td>
       <td>HuntGroupsPrePopulate</td>
       <td><pre>{{ macro.is_cisco_cucm_enabled }}</pre></td>
       <td>View any existing Cisco Hunt Pilots, Hunt Lists or Line Groups displayed as connected Hunt Groups</td>
       </tr>
       <tr>
       <td>
       
       <a href="../call-pickup-groups.html">View Call Pickup Groups</a>
       
       </td>
       <td>relation/CallPickupGroups</td>
       <td>list</td>
       <td></td>
       <td></td>
       <td>CPGPrePopulate</td>
       <td><pre>{{ macro.is_cisco_cucm_enabled }}</pre></td>
       <td>View any existing Cisco Call Pickup Groups</td>
       </tr>
       <tr>
       <td>
       
       <a href="../hunt-groups.html">Add Hunt Group</a>
       
       </td>
       <td>relation/HuntGroupRelation</td>
       <td>form</td>
       <td></td>
       <td>BusinessAdminHuntGroupFDP</td>
       <td>HuntGroupsPrePopulate</td>
       <td><pre>{{ macro.is_cisco_cucm_enabled }}</pre></td>
       <td>Add a Cisco Hunt Pilot / Hunt Lists / Line Group combination to form a Hunt Group</td>
       </tr>
       <tr>
       <td>
       
       <a href="../call-pickup-groups.html">Add Call Pickup Group</a>
       
       </td>
       <td>relation/CallPickupGroups</td>
       <td>form</td>
       <td></td>
       <td></td>
       <td>CPGPrePopulate</td>
       <td><pre>{{ macro.is_cisco_cucm_enabled }}</pre></td>
       <td>Add a Cisco Call Pickup Group</td>
       </tr>
       <tr>
       <td>
       
       <a href="../shared-line-across-sites.html">Cross Site Hunt Groups</a>
       
       </td>
       <td>relation/GS_CrossSiteHuntGroup-HuntGroupRelation_REL</td>
       <td>list</td>
       <td></td>
       <td></td>
       <td></td>
       <td></td>
       <td>Manage Hunt Groups that includes numbers across multiple sites</td>
       </tr>
       <tr>
       <td>
       
       <a href="../concepts-aa-call-handler.html">View Cisco Auto Attendant</a>
       
       </td>
       <td>relation/CallhandlerREL</td>
       <td>list</td>
       <td>[{'filter_by': 'IsPrimary', 'operation': 'equals', 'filterValue': 'false'}]</td>
       <td></td>
       <td></td>
       <td><pre>{{ macro.is_cisco_cucx_enabled }}</pre></td>
       <td>Cisco Auto Attendant / Call Handler management</td>
       </tr>
       <tr>
       <td>
       
       <a href="../concepts-aa-call-handler.html">Add Cisco Auto Attendant</a>
       
       </td>
       <td>relation/CallhandlerREL</td>
       <td>form</td>
       <td></td>
       <td></td>
       <td></td>
       <td><pre>{{ macro.is_cisco_cucx_enabled }}</pre></td>
       <td>Add Cisco Auto Attendant</td>
       </tr>
       <tr>
       <td>
       
       <a href="../concepts-services-cuc-schedule.html">Cisco Auto Attendant Schedule</a>
       
       </td>
       <td>relation/CucScheduleREL</td>
       <td>list</td>
       <td>[{'filter_by': 'DisplayName', 'operation': 'notequal', 'filterValue': 'Sync Schedule'}]</td>
       <td></td>
       <td></td>
       <td><pre>{{ macro.is_cisco_cucx_enabled }}</pre></td>
       <td>Cisco Auto Attendant Schedule Management</td>
       </tr>
       <tr>
       <td>
       
       <a href="../file-management.html">File Upload</a>
       
       </td>
       <td>data/File</td>
       <td>form</td>
       <td></td>
       <td></td>
       <td></td>
       <td><pre>{{ macro.is_cisco_cucx_enabled }}</pre></td>
       <td>Upload Recorded Audio File for Greetings and Prompts</td>
       </tr>
       <tr>
       <td>
       
       <a href="../file-management.html">View Files</a>
       
       </td>
       <td>data/File</td>
       <td>list</td>
       <td>[{'filter_by': 'filename', 'operation': 'endswith', 'filterValue': '.wav'}]</td>
       <td></td>
       <td></td>
       <td><pre>{{ macro.is_cisco_cucx_enabled }}</pre></td>
       <td>View Recorded Audio Files for Greetings and Prompts</td>
       </tr>   
    </tbody></table>   

  



.. raw:: html


   <h3>Charts</h3>

   <table class="panel-table">
     <thead>
     <tr>
     <th colspan=4  style="text-align:center">CHARTS</th>
     </tr>
     <tr>
     <th>Title</th><th>Type</th><th>Resource</th><th>Description</th>
     </tr>
     </thead>
     <tbody>
     <tr>
     
     
     <tr> 
          <td>Pickup Groups by Site (Top 10)</td>
          <td>chart-pie</td>
	  
	  
	  <td><a href="../call-pickup-groups.html">Cisco UCM Call Pickup Group</a></td>
	  
	  
           <td></td>
      
     </tr>
     
     <tr> 
          <td>Hunt Groups by Site (Top 10)</td>
          <td>chart-pie</td>
	  
	  
	  <td><a href="../hunt-groups.html">Cisco UCM Hunt Pilot</a></td>
	  
	  
           <td></td>
      
     </tr>   
   </tbody></table>