Reset SIP Trunks

This procedure shuts down a SIP trunk and brings it back into service. This procedure does not physically reset the hardware; it only re-initializes the configuration that is loaded by the Cisco Unified Communications Manager (CUCM) cluster. To restart a SIP trunk without shutting it down, use Restart SIP Trunks.

Perform these steps:

  1. Log in as provider, reseller or customer administrator.

  2. Perform one of:

    • If you logged in as Provider or Reseller administrator, go to Device Management > CUCM > SIP Trunks.

    • If you logged in as Customer administrator, go to Device Management > Advanced > SIP Trunks.

  3. From the list of SIP trunks, click the SIP trunk to be reset, then choose Action > Reset.