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Add Alternate Extension

Procedure

  1. Log in and navigate to the customer level hierarchy.

  2. Choose Subscriber Management > Voicemail (default).

  3. From the CUC Account tab, enter the account information.

  4. From the Alternate Extensions tab, select the ‘+’ next to Alternate Extensions.

  5. Enter the user Number and choose the Phone Type from the drop-down, then enter the Name and choose the Partition Name from the drop-down.

  6. Click Save.

  7. Log into Cisco Unity Connection.

  8. Choose the User you have been updating.

  9. Choose Edit > Alternate Extensions.

    The Alternate Extension will be in place if configured from VOSS Automate.

  10. From Alternate Extension choose the Partition from the drop-down and click Save.