Headsets

The Headsets landing page provides a Headset Inventory By Model summary view of all headsets connected at the Organization Selection level. These are displayed per Headset Model, and provide information such as; quantity connected, the number of active and inactive headsets, as well as the number of unassigned headsets. From this view you can click on the numbers to show the filtered list of items.

Note

Headset details on Unified CM are updated dynamically, for example when a headset is either connected or disconnected from a phone connected to the Unified CM.

To ensure regular headset status updates in VOSS Automate, we recommend that you create a custom data sync and schedule it to run on a daily basis or more frequently if required.

  • Quick Actions that provide the following hyperlinks:

    • View Headset Inventory - Opens a list view showing all headsets located at the selected level. Information for each headset is provided under the following headings; Headset Serial Number, Headset Vendor, Headset Model, Headset Owner, Connected Device Owner, Headset Connection Type, Headset Firmware Version, Headset Connection Status, Connected Device Name, Headset Last Change, and Located At.

      Click on a headset to open the detail dashboard for that specific headset.

    • View Headset Templates - Opens a list view showing all headset templates located at the selected level. Information for each headset template is provided under the following headings; Name, Description, Standard, Version, and Located At.

      Click on a headset template to open the detail dashboard for that specific template.

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