Cisco Overview (provider deployment)

This topic provides a high-level, example task workflow for configuring VOSS Automate for Cisco, and for onboarding customers and users.

Note

  • This example task overview excludes customization and some optional configuration.

  • References to HCM-F and Shared Data Repository (SDR) are only relevant if installed.

  • Shared applications are configured at the Provider or Reseller level. Dedicated applications are configured at the Customer level.

Before you start

  • HCM-F and any UC Applications to be used for provisioning customer sites and users must be installed and ready.

  • For WebEx Cloud, the required licenses and accounts must be available for provisioning.

Task Overview

  1. Create the HCM-F Device (provider deployment).

  2. Create a Provider (provider deployment).

  3. Optionally, Create a Reseller (provider deployment)

  4. Manage Customers (provider deployment) at the appropriate Provider or Reseller hierarchy level.

  5. Set Up CUCM Servers

  6. Optionally, configure WebEx and UC applications at the appropriate hierarchy level:

    1. Configure Cisco WebEx.

    2. Manage Cisco Unity Connection (CUC).

    3. Set Up IM and Presence Service Servers.

  7. Add a Network Device List.

  8. Create a Site (provider deployment).

  9. Modify Site Defaults.

  10. Create a Customer Dial Plan (provider deployment) and Create a Site Dial Plan (provider deployment) as described under Dial Plan Management.

  11. Configure Northbound Notification if desired as described under “Set Up Northbound Notification”.

  12. Configure LDAP Server for Integration.

  13. Create a Filter to Move Users.

  14. Configure LDAP for User Synchronization.

  15. Move Users (provider deployment).

  16. Manual User Add to Cisco Unified CM.

  17. Perform end-user Collaboration Service provisioning as described under Add a Subscriber.

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